{
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  "sourcesContent": ["import{jsx as e,jsxs as t}from\"react/jsx-runtime\";import{Link as n}from\"framer\";import{motion as i}from\"framer-motion\";import*as a from\"react\";export const richText=/*#__PURE__*/t(a.Fragment,{children:[/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Problem\"})}),/*#__PURE__*/e(\"p\",{children:\"As a start-up in a competitive space, the Hybr team encountered several challenges in developing their online platform. Despite securing initial funding, the company faced fragmented development efforts. They had worked with multiple remote developers, but the outcomes were inconsistent, with unreliable timelines and incomplete milestones.\"}),/*#__PURE__*/e(\"p\",{children:\"With a major launch campaign on the horizon, Hybr\u2019s platform was still in development and not ready. Key features were unfinished, and the existing codebase was limiting scalability and future development. At this point, Hybr needed a dependable technology partner to help bring the project to completion and deliver a platform that could scale in line with their ambitions.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Solution\"})}),/*#__PURE__*/e(\"p\",{children:\"Hybr chose Skillwork for our expertise in bridging the gap between business and technology and facilitating the cultural alignment of the augmented teams. Drawing on our experience in fintech and scalable digital platforms, we assembled a team of four engineers with web development, system architecture, and project recovery skills. Working closely with Hybr\u2019s CTO, we created a strategy to overhaul the platform and position it for future success.\"}),/*#__PURE__*/e(\"p\",{children:\"Our approach began with a comprehensive review of the existing codebase. We identified areas needing technical improvement, performance issues, and missing features that needed immediate attention. With input from Hybr\u2019s team, we prioritized these areas and developed a clear roadmap that aligned with their project timeline.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"strong\",{children:\"Key steps in the engagement included:\"})}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Team Alignment\"}),\": Aligning stakeholders on the personal and professional level and setting up communication channels and guidelines to bridge any gaps between Skillwork's and Hybr's teams. \"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Transparent Communication\"}),\": We maintained daily progress updates and continuous feedback loops to ensure alignment with Hybr\u2019s goals.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Code Refactoring\"}),\": We improved the stability, maintainability, and performance of the existing codebase, addressing issues that had previously slowed progress.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Feature Completion\"}),\": We focused on delivering essential features, ensuring that the platform met user expectations.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Scalability Planning\"}),\": We restructured the platform\u2019s architecture to support future growth, ensuring Hybr could scale without compromising system performance.\"]})})]}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Outcome\"})}),/*#__PURE__*/e(\"p\",{children:\"With Skillwork\u2019s support and Hybr\u2019s highly collaborative technical leadership, Hybr's team was able to launch a stable, scalable platform on schedule. The platform\u2019s successful launch, alongside Hybr\u2019s marketing campaign, generated strong initial user engagement. Through our collaborative approach, we enabled Hybr to:\"}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Build a high-performing engineering team, strongly aligned with Hybr's company on a cultural and personal level.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Launch a platform that was stable and capable of supporting its first users.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Reduce technical debt, laying the groundwork for future growth.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Align technology with business goals, strengthening their position in the student housing market.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By partnering with Skillwork, the Hybr team successfully navigated a complex challenge and positioned themselves as a competitive player in the UK\u2019s student housing sector. \"}),/*#__PURE__*/t(\"p\",{children:[\"We are continuously committed to providing start-ups with reliable, scalable solutions that foster meaningful impact. Read more successful case studies \",/*#__PURE__*/e(n,{href:\"https://skillwork.co.uk/case-studies\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!1,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"here\"})}),\".\"]})]});export const richText1=/*#__PURE__*/t(a.Fragment,{children:[/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Challenge\"})}),/*#__PURE__*/t(\"p\",{children:[\"A directorate at the \",/*#__PURE__*/e(n,{href:\"https://commission.europa.eu/index_en\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"European Commission \"})}),\"faced significant challenges in effectively monitoring and enforcing compliance with complex regulations across multiple industries and sectors. Their reliance on manual, reactive workflows hindered their ability to stay ahead of fast-changing regulatory landscapes, causing delays in identifying breaches and preventing proactive compliance management.\"]}),/*#__PURE__*/t(\"p\",{children:[\"To address these challenges, the European Commission\",/*#__PURE__*/e(n,{href:\"https://commission.europa.eu/about/departments-and-executive-agencies/maritime-affairs-and-fisheries_en\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\" \"})}),\"sought an automated solution capable of continuously monitoring online content and flagging potential compliance concerns in real time. They required a system robust enough to crawl the web, extract and process diverse content types, and compare this information against intricate legal and regulatory standards. Additionally, the solution needed to handle both structured and unstructured data, including OCR-based scanned documents, to ensure comprehensive monitoring.\"]}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"Our Solution\"})}),/*#__PURE__*/e(\"p\",{children:\"We developed an advanced AI prototype in three months, integrating powerful open-source and commercially available Large Language Models (LLMs), such as OpenAI\u2019s GPT-4o, GPT-4o-mini, and LLAMA3. This solution featured a web crawling component that autonomously scans websites, extracting relevant content and storing it in vector form within a PostgreSQL database to enable efficient retrieval and analysis.\"}),/*#__PURE__*/e(\"p\",{children:\"To tackle the complexity of regulatory texts, we utilized DSPy modules to convert legislative language into structured question-and-answer pairs, simplifying comparisons with the data extracted from web sources. Furthermore, OCR technology was integrated to process regulatory and legislative materials in scanned or image formats, expanding the scope of accessible content. The system then uses LLMs to assess compliance by comparing the extracted web data against regulatory texts. Results are displayed in an intuitive interface using a traffic light-style indicator system\u2014green for compliance, yellow for warnings, and red for non-compliance\u2014enabling agents to quickly gauge compliance levels and review detailed summaries when necessary.\"}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Outcome\"})}),/*#__PURE__*/t(\"p\",{children:[\"Implementing this AI-driven solution has significantly increased productivity and efficiency for the \",/*#__PURE__*/e(n,{href:\"https://commission.europa.eu/index_en\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"European Commission\"})}),\"\u2019s internal teams. Real-time compliance insights and clear, visual risk indicators now allow agents to proactively monitor websites, identifying potential non-compliance issues before they escalate. The traffic light-style interface helps prioritize focus areas, enabling agents to address high-risk zones promptly while keeping compliant and warning areas under surveillance.\"]}),/*#__PURE__*/e(\"p\",{children:\"This proactive approach has not only streamlined operations but also led to faster reporting and improved compliance across sectors. The integration of cutting-edge LLM and OCR technologies has enabled the European Commission to handle structured and unstructured data with ease, achieving a comprehensive level of oversight that aligns with its goals for regulatory enforcement in an evolving digital environment.\"})]});export const richText2=/*#__PURE__*/t(a.Fragment,{children:[/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Challenge\"})}),/*#__PURE__*/t(\"p\",{children:[\"A fast-growing San Francisco-based scale-up, \",/*#__PURE__*/e(n,{href:\"https://www.alation.com/\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Alation\"})}),\", offering advanced analytics and data management solutions worldwide, faced the challenge of delivering continuous 24/7 customer support in alignment with their \u201Cfollow the sun\u201D model. As their client base expanded internationally, it became essential to establish a dedicated European team to manage client interactions during European business hours.\"]}),/*#__PURE__*/t(\"p\",{children:[\"In addition, \",/*#__PURE__*/e(n,{href:\"https://www.alation.com/\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Alation\"})}),\" required highly specialized support engineers with deep technical expertise in their proprietary platform as well as proficiency in Linux, virtual machines (VMs), AWS, Docker, and Kubernetes. Beyond technical qualifications, this team needed strong client-facing skills, availability for weekend on-call shifts, and the ability to uphold high service standards consistent with Alation\u2019s global reputation.\"]}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"Our Solution\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(n,{href:\"https://www.alation.com/\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Alation\"})}),\" selected our team as their strategic European partner to build a specialized application support team. We collaborated closely with them to gain a comprehensive understanding of their platform and business needs, allowing us to identify, recruit, and train engineers with the precise technical skills required. Our engineers were equipped with expertise in:\"]}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Linux\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Virtual Machines (VMs)\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"AWS (Amazon Web Services)\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Docker\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Kubernetes\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"In-depth knowledge of the client\u2019s proprietary platform\"})})]}),/*#__PURE__*/t(\"p\",{children:[\"In addition to technical proficiency, we ensured that the team was client-oriented and capable of providing efficient, personalized support during European business hours. Our team also covered weekend on-call duties, guaranteeing a seamless 24/7 support cycle. As our relationship with the \",/*#__PURE__*/e(n,{href:\"https://www.alation.com/\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Alation\"})}),\" deepened, we expanded our services beyond technical support to include administrative and back-office support, streamlining their internal processes and enhancing operational efficiency.\"]}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Results\"})}),/*#__PURE__*/e(\"p\",{children:\"Our collaboration enabled  Alation to establish a reliable, highly skilled European support team that not only met technical and operational standards but also reinforced their global support structure. Key benefits included:\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"A seamless 24/7 \u201Cfollow the sun\u201D support model\"}),\", ensuring dedicated coverage for European clients with consistent weekend on-call support.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"A trained, client-oriented team\"}),\" that delivers technical expertise alongside personalized, high-quality service.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"An expanded partnership\"}),\" that now includes administrative and internal back-office support, further improving the client\u2019s operational effectiveness.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"A strong, ongoing relationship\"}),\" that has empowered the client to scale their support operations globally without compromising service quality.\"]}),/*#__PURE__*/e(\"p\",{children:\"As our partnership evolves, we continue to support the client\u2019s growth by ensuring they have the robust infrastructure needed to scale their global operations effectively.\"})]});export const richText3=/*#__PURE__*/t(a.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Affordable dentistry remains a pressing issue across the United States (US). With over 75 million Americans (comprising 23% of the population) lacking dental insurance, and a staggering 96% experiencing tooth decay by age 65, it's evident that a substantial portion of the population faces barriers to accessing essential dental care.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"Our mission is to democratize dental care in the United States\" \u2014 Alex Stogdon, Product Owner'})}),/*#__PURE__*/e(\"p\",{children:\"The statistics paint a vivid picture of the urgent need for accessible and affordable dental plans. As dental issues continue to affect millions of Americans, there's a growing imperative to bridge the gap and ensure that quality dental care is within reach for all individuals, regardless of their insurance status or socioeconomic background.\"}),/*#__PURE__*/t(\"p\",{children:[\"In 2021, \",/*#__PURE__*/e(n,{href:\"https://altogetherdental.com/en/p/\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Altogether Dental\"})}),\" (a \",/*#__PURE__*/e(n,{href:\"https://www.haleon.com/\",motionChild:!0,nodeId:\"wZh3oLY1p\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Haleon\"})}),\"-owned product) approached Skillwork to support them with their new product, which included testing product viability to solve such a pressing and growing problem in the US, all whilst remaining compliant with HIPPA and HiTRUST, a complex regulatory framework.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"A little more about the task at hand:\\xa0\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Use Case:\"}),\" Dental care is unaffordable for the majority of people in the United States, and affordable solutions are pretty much non-existent.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Challenges for Altogether Dental:\"}),\" Haleon had a hunch that there would be a market for their digital product, Altogether Dental, but wanted to validate this quickly, and in a costly manner through \u2018smoke tests\u2019 using landing pages to test the product viability.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Solution\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Understanding the business:\"}),\" To unravel the core challenges of Altogether Dental, working closely with the founders of Altogether Dental without encroaching on their time was critical. Soon after, Skillwork was able to establish a robust communication framework to ensure direct lines between founders, product managers and the development team via Slack. This transparent and seamless mode of communication was paramount to the success of collaborating with a corporate giant like Haloeon.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Fast execution:\"}),\" Recognising the urgency of market speed and armed with insights from System-Two's customer journey, Skillwork structured the project into sprints, enabling early platform testing even before feature completion. Throughout these sprints, Skillwork remained flexible so that they could accommodate the evolving requirements from dental plan service providers and customer feedback, ensuring adaptability to dynamic needs.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Our technical approach:\"}),\" Simultaneously, Skillwork\u2019s certified Azure specialists and business experts meticulously crafted HIPAA-compliant server architecture, business processes and facilitated a business associate agreement with Microsoft, all the whilst expediting speed-to-market by eliminating the current communication bottlenecks.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Outcome:\"}),\" Skillwork\u2019s analysis resulted in the creation of a subscription service which provided patients with (up to) 50% discounts at over 300,000 dentists across the U.S. Altogether Dental is now Haleon\u2019s leading digital product and has signed deals with the likes of Anderson's Merchandising.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Ongoing support:\"}),\" As the project culminated, Skillwork implemented a comprehensive testing framework, swiftly addressing any lingering issues. With resources in place for rapid feature deployment based on early user data, the team continues to support Altogether Dental, exploring further platform iterations and providing strategic technical guidance.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]});export const richText4=/*#__PURE__*/t(a.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"The UK\u2019s NHS system is revolutionary in the sense that free healthcare for such a populous country is still not considered the norm across the world, however, what holds it back is the lack of funding and the scarcity of trained professionals. The overwhelming demand for NHS services makes this a troubling mix for UK healthcare and the patients that need support.\"}),/*#__PURE__*/e(\"p\",{children:\"TBC Healthcare, a UK-based healthcare specialist consultancy provides comprehensive weight management services for NHS patients, and have supported these patients, for over a decade, with a Tier 3 Weight Management programme.\"}),/*#__PURE__*/e(\"p\",{children:\"With the majority of the work done manually, the push from the 2020 pandemic to innovate the way doctors and patients meet, and the rise in using tech and AI to support a patient\u2019s experience, there is a massive opportunity to improve areas of healthcare that have seen little, to no change, in decades.\"}),/*#__PURE__*/e(\"p\",{children:\"Approximately 25% of adults in the UK are classified as obese, and it is projected that by 2025 half of the UK population will be obese. To address this growing concern, the NHS has launched various weight loss programs, including Tier 3 weight management services, which TBC Healthcare is a prominent provider of.\"}),/*#__PURE__*/e(\"p\",{children:\"However, a majority of these services are not yet available in a digital format which limits their impact and patients\u2019 access to the service, in the UK.\"}),/*#__PURE__*/e(\"p\",{children:\"In 2022, TBC Healthcare approached Skillwork to help them continue with their own goals of staying innovative and remaining ahead of the curve, which included digitising their processes, supporting their rebrand and to develop a web application. This application allows patients to undergo the majority of what is considered \u2018tier three\u2019 services (typically this would be to support patients with complex and chronic conditions, requiring a comprehensive and long-term approach) through an online portal, all from the comfort of their home.\"}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"A little more about the task at hand:\\xa0\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Use Case:\"}),\" Access to services for those on the Tier 3 Weight Management programme remains a challenge. With an increasing number of people experiencing issues with healthy weight management in the UK and the pressure currently on NHS services, it becomes a much more pressing issue by the day.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Challenges for TBC Healthcare Digital Transformation:\"}),\" TBC Healthcare wanted to build a working application for patients to digitally undergo the majority of what is considered tier three services, alleviating people-power from the NHS, and providing end-patients a much more streamlined service. The business also wanted external support from Skillwork to understand what areas they could focus on to increase internal innovation, and finally, to rebrand the business.\"]}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Solution\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Understanding the business:\"}),\" Skillwork understood that to ensure a smooth and seamless process for the client, that careful planning was essential. What ensued was the team\u2019s deepdive into the project challenges, vision and incremental goals to refine the product roadmap through workshops. Plus, to ensure clarity and accuracy due to the nature of the healthcare sector, communication between key, senior stakeholders was key to keeping momentum up and having clear alignment.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Fast execution:\"}),\" Working in sprints (based on the customer journey) allowed Skillwork to release a scalable MVP with a mobile-first approach, all whilst remaining compliant with strict CQC and NHS regulations.\\xa0\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Our technical approach: \"}),\"A comprehensive custom landing page, detailed patient onboarding system and a dashboard interface that allows patients to include trackers for food, mood and workouts were built. Plus, an advanced content module with a robust CMS, Admin Panel and patient management system was built with high security standards so that patient data was protected. All of this was done as the team\u2019s certified DevOps specialists and business experts prepared a scalable AWS infrastructure in place.\\xa0\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Ongoing support:\"}),\" Skillwork implemented a robust framework so feedback and iteration loops were seamless. Furthermore, a content strategy was developed for TBC so they could continue with marketing efforts.\"]})]});export const richText5=/*#__PURE__*/t(a.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"During the pandemic in 2020, it was near impossible to see anyone face-to-face. Rightly so, urgent care was prioritised, the aftermath of this red herring event left many essential healthcare treatments on the wayside. This included dermatology, a branch of medicine that may be seen as aesthetic but is actually mainly used to identify, diagnose and treat diseases related to skin, hair and nails.\"}),/*#__PURE__*/e(\"p\",{children:\"skindoc, a telehealth web app for dermatology consultations was born from a clear need for patients to be able to access services without being able to see specialists in-person throughout the pandemic. It provides a digital space for patients and dermatologists to meet remotely, ensuring safer and more convenient consultations.\"}),/*#__PURE__*/e(\"p\",{children:\"Back in 2019, skindoc approached Skillwork to build smoke tests with landing pages. This allowed skindoc to test product viability in a market that is yearning for innovation. Skillwork then supported the team with building a solution that, based on customer feedback, would target the pain-points identified.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"A little more about the task at hand:\\xa0\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Use Case:\"}),\" There is an increasing shortage of dermatologists in the UK. This problem has drastically increased in the wake of the 2020 pandemic, where health care institutions were pushed to their limits. This then had a knock-on effect for healthcare providers who did not have the time to dedicate to skin-related issues.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Challenge for skindoc: \"}),\"skindoc. did not want to build an unnecessary, useless product that did not meet market demand, therefore testing with the target audience was essential. They did not want to rush the job, they wanted proper resources to be put into finding the pain points of their audience and then creating a solution that would alleviate these challenges\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Solution:\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Understanding the business:\"}),\" As a very mission-led business, it was fundamental to Skillwork to understand the founders' vision and why the problems they wanted to solve was so important to society today. Skillwork identified and conducted validation activities, putting together communication channels so feedback can be efficiently managed and flow into Jira. This created a seamless communication chain between stakeholders, strategy and engineers.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Fast execution:\"}),\" Recognizing the importance of speed to market, we used user stories prepared by Makette to divide the work into sprints. This approach allowed the team to begin testing the platform by the end of the second sprint. Throughout the sprints, we anticipated and accommodated changes to the initial scope, addressing the complexities of the CQC and NHS requirements and incorporating feedback from early customer testing.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Our technical approach:\"}),\" By the end of the third sprint, we had developed a testing framework to quickly update the skindoc platform and eliminate any bugs. 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EDB partnered with the Skillwork team to successfully launch a comprehensive rebrand and significantly improve their digital offerings to deliver a stellar service to their customers.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"A little more about the task at hand:\\xa0\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Use Case:\"}),\" EDB\u2019s diverse client base required an easy-to-use digital portal where they could apply and manage their loans digitally and on-the-go.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Challenges for EDB:\"}),\" The bank was in need of a new user experience for their public facing website and their digital services portal \u2013 a web portal where customers can apply and manage their loans.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Solution\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Understanding the business:\"}),\" EDB were keen to test and iterate fast with a startup-first mindset despite the corporate backdrop of the business itself. 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Ensuring all communication channels were streamlined and open between EDB and Skillwork allowed for ease of collaboration to make it work.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Fast execution:\"}),\" Early workshops were conducted to foster alignment, define requirements, and prioritise seamless communication and resource accessibility.\"]}),/*#__PURE__*/e(\"p\",{children:\"These workshops not only facilitated a profound understanding of EDB's business strategy but also provided valuable insights for addressing challenges and tailoring solutions. Moreover, Skillwork played a pivotal role in EDB\u2019s rebranding efforts, where collaborative sessions allowed for the integration of EDB's vision and values into the brand identity.\\xa0\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Our technical approach:\"}),\" Emphasis on a swift go-to-market strategy while adhering to stringent regulations was key. 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