{
  "version": 3,
  "sources": ["ssg:https://framerusercontent.com/modules/NEd4VmDdsxM3StIUbddO/fJ8vwGe6kxfz7kj9H7Sk/YouTube.js", "ssg:https://framerusercontent.com/modules/v9QyjB3Pg5jcU7INJjQW/6Oh6XDQRqHYxN6HI4OA1/GL3H6ubFy-5.js"],
  "sourcesContent": ["import{jsx as _jsx,jsxs as _jsxs}from\"react/jsx-runtime\";import{useReducer,useState}from\"react\";import{ControlType,addPropertyControls}from\"framer\";import{useIsOnCanvas,emptyStateStyle,containerStyles,defaultEvents,useRadius,borderRadiusControl}from\"https://framer.com/m/framer/default-utils.js@^0.45.0\";var PlayOptions;(function(PlayOptions){PlayOptions[\"Normal\"]=\"Off\";PlayOptions[\"Auto\"]=\"On\";PlayOptions[\"Loop\"]=\"Loop\";})(PlayOptions||(PlayOptions={}));var ThumbnailOptions;(function(ThumbnailOptions){ThumbnailOptions[\"High\"]=\"High Quality\";ThumbnailOptions[\"Medium\"]=\"Medium Quality\";ThumbnailOptions[\"Low\"]=\"Low Quality\";ThumbnailOptions[\"Off\"]=\"Off\";})(ThumbnailOptions||(ThumbnailOptions={}));var ThumbnailFormat;(function(ThumbnailFormat){ThumbnailFormat[\"WebP\"]=\"webp\";ThumbnailFormat[\"JPG\"]=\"jpg\";})(ThumbnailFormat||(ThumbnailFormat={}));/**\n * @framerIntrinsicWidth 560\n * @framerIntrinsicHeight 315\n *\n * @framerSupportedLayoutWidth fixed\n * @framerSupportedLayoutHeight fixed\n *\n * @framerComponentPresetProps isRed, borderRadius\n */ export function Youtube({url,play,shouldMute,thumbnail,isRed,onClick,onMouseEnter,onMouseLeave,onMouseDown,onMouseUp,...props}){const onCanvas=useIsOnCanvas();const isAutoplay=play!==PlayOptions.Normal;const showThumbnail=onCanvas||thumbnail!==ThumbnailOptions.Off&&!isAutoplay;const[isPreloading,preloadVideo]=useReducer(()=>true,false);const[showVideo,startVideo]=useReducer(()=>true,!showThumbnail);const[isHovered,setHovered]=useState(false);const borderRadius=useRadius(props);const hasBorderRadius=borderRadius!==\"0px 0px 0px 0px\"&&borderRadius!==\"0px\";if(url===\"\"){return /*#__PURE__*/ _jsx(Instructions,{});}const parsedURL=parseVideoURL(url);if(parsedURL===undefined){return /*#__PURE__*/ _jsx(ErrorMessage,{message:\"Invalid Youtube URL.\"});}const[videoId,embedURL]=parsedURL;// https://stackoverflow.com/questions/2068344/how-do-i-get-a-youtube-video-thumbnail-from-the-youtube-api\nconst thumbnailURL=getThumbnailURL(videoId,thumbnail,getWebPSupported()?ThumbnailFormat.WebP:ThumbnailFormat.JPG);// https://developers.google.com/youtube/player_parameters\nconst searchParams=embedURL.searchParams;searchParams.set(\"iv_load_policy\",\"3\");searchParams.set(\"rel\",\"0\");searchParams.set(\"modestbranding\",\"1\");searchParams.set(\"playsinline\",\"1\");if(isAutoplay||showThumbnail){searchParams.set(\"autoplay\",\"1\");}if(isAutoplay&&shouldMute){searchParams.set(\"mute\",\"1\");}if(play===PlayOptions.Loop){searchParams.set(\"loop\",\"1\");searchParams.set(\"playlist\",videoId);}if(!isRed){searchParams.set(\"color\",\"white\");}return /*#__PURE__*/ _jsxs(\"article\",{onPointerEnter:()=>setHovered(true),onPointerLeave:()=>setHovered(false),onPointerOver:preloadVideo,onClick:startVideo,style:{...wrapperStyle,borderRadius,transform:hasBorderRadius&&showVideo?\"translateZ(0.000001px)\":\"unset\",cursor:\"pointer\",overflow:\"hidden\"},children:[isPreloading&&/*#__PURE__*/ _jsx(\"link\",{rel:\"preconnect\",href:\"https://www.youtube.com\"}),isPreloading&&/*#__PURE__*/ _jsx(\"link\",{rel:\"preconnect\",href:\"https://www.google.com\"}),/*#__PURE__*/ _jsx(\"div\",{style:{...videoStyle,background:showThumbnail?`center / cover url(${thumbnailURL}) no-repeat`:undefined}}),showVideo?/*#__PURE__*/ _jsx(\"iframe\",{style:videoStyle,src:embedURL.href,frameBorder:\"0\",allow:\"presentation; fullscreen; accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\",onClick:onClick,onMouseEnter:onMouseEnter,onMouseLeave:onMouseLeave,onMouseDown:onMouseDown,onMouseUp:onMouseUp}):/*#__PURE__*/ _jsx(PlayButton,{onClick:startVideo,isHovered:isHovered,isRed:isRed})]});}Youtube.displayName=\"YouTube\";addPropertyControls(Youtube,{url:{type:ControlType.String,title:\"Video\"},play:{type:ControlType.Enum,title:\"Autoplay\",options:Object.values(PlayOptions)},shouldMute:{title:\"Mute\",type:ControlType.Boolean,enabledTitle:\"Yes\",disabledTitle:\"No\",hidden(props){return props.play===PlayOptions.Normal;}},thumbnail:{title:\"Thumbnail\",description:\"Showing a thumbnail improves performance.\",type:ControlType.Enum,options:Object.values(ThumbnailOptions),hidden(props){return props.play!==PlayOptions.Normal;}},isRed:{title:\"Color\",type:ControlType.Boolean,enabledTitle:\"Red\",disabledTitle:\"White\"},...borderRadiusControl,...defaultEvents});const defaultProps={url:\"https://youtu.be/smPos0mJvh8\",play:PlayOptions.Normal,shouldMute:true,thumbnail:ThumbnailOptions.Medium,isRed:true};Youtube.defaultProps=defaultProps;function parseVideoURL(urlString){let url;try{url=new URL(urlString);}catch{const embedURL=getEmbedURL(urlString);return[urlString,embedURL];}if(url.hostname===\"youtube.com\"||url.hostname===\"www.youtube.com\"||url.hostname===\"youtube-nocookie.com\"||url.hostname===\"www.youtube-nocookie.com\"){const pathSegments=url.pathname.slice(1).split(\"/\");// https://www.youtube.com/watch?v=Fop2oskTug8\nif(pathSegments[0]===\"watch\"){const videoId=url.searchParams.get(\"v\");const embedURL1=getEmbedURL(videoId);return[videoId,embedURL1];}// https://www.youtube.com/embed/Fop2oskTug8\nif(pathSegments[0]===\"embed\"){const videoId1=pathSegments[1];return[videoId1,url];}}// https://youtu.be/Fop2oskTug8\nif(url.hostname===\"youtu.be\"){const videoId2=url.pathname.slice(1);const embedURL2=getEmbedURL(videoId2);return[videoId2,embedURL2];}}function getEmbedURL(videoId){return new URL(`https://www.youtube.com/embed/${videoId}`);}function getThumbnailURL(videoId,res,format=ThumbnailFormat.JPG){// https://gist.github.com/a1ip/be4514c1fd392a8c13b05e082c4da363\nconst pre=ThumbnailFormat.WebP?\"https://i.ytimg.com/vi_webp/\":\"https://i.ytimg.com/vi/\";const ext=ThumbnailFormat.WebP?\"webp\":\"jpg\";switch(res){case ThumbnailOptions.Low:return`${pre}${videoId}/hqdefault.${ext}`;case ThumbnailOptions.Medium:return`${pre}${videoId}/sddefault.${ext}`;case ThumbnailOptions.High:return`${pre}${videoId}/maxresdefault.${ext}`;default:return`${pre}${videoId}/0.${ext}`;}}let _getWebPSupported;// https://stackoverflow.com/a/27232658\nfunction getWebPSupported(){// We're going to default to webp because it's pretty widely supported by now\nif(!window){return true;}if(_getWebPSupported!==undefined){return _getWebPSupported;}const element=document.createElement(\"canvas\");if(!!(element.getContext&&element.getContext(\"2d\"))){// was able or not to get WebP representation\nreturn element.toDataURL(\"image/webp\").indexOf(\"data:image/webp\")==0;}else{// very old browser like IE 8, canvas not supported\nreturn false;}}// Helper components\nfunction Instructions(){return /*#__PURE__*/ _jsx(\"div\",{style:{...emptyStateStyle,overflow:\"hidden\"},children:/*#__PURE__*/ _jsx(\"div\",{style:centerTextStyle,children:\"To embed a Youtube video, add the URL to the properties\\xa0panel.\"})});}function ErrorMessage({message}){return /*#__PURE__*/ _jsx(\"div\",{className:\"framerInternalUI-errorPlaceholder\",style:{...containerStyles,overflow:\"hidden\"},children:/*#__PURE__*/ _jsxs(\"div\",{style:centerTextStyle,children:[\"Error: \",message]})});}function PlayButton({onClick,isHovered,isRed}){return /*#__PURE__*/ _jsx(\"button\",{onClick:onClick,\"aria-label\":\"Play\",style:buttonStyle,children:/*#__PURE__*/ _jsxs(\"svg\",{height:\"100%\",version:\"1.1\",viewBox:\"0 0 68 48\",width:\"100%\",children:[/*#__PURE__*/ _jsx(\"path\",{d:\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\",fill:isHovered?isRed?\"#f00\":\"#000\":\"#212121\",fillOpacity:isHovered?isRed?1:.8:.8,style:{transition:\"fill .1s cubic-bezier(0.4, 0, 1, 1), fill-opacity .1s cubic-bezier(0.4, 0, 1, 1)\"}}),/*#__PURE__*/ _jsx(\"path\",{d:\"M 45,24 27,14 27,34\",fill:\"#fff\"})]})});}const buttonStyle={position:\"absolute\",top:\"50%\",left:\"50%\",transform:\"translate(-50%, -50%)\",width:68,height:48,padding:0,border:\"none\",background:\"transparent\",cursor:\"pointer\"};const wrapperStyle={position:\"relative\",width:\"100%\",height:\"100%\"};const centerTextStyle={textAlign:\"center\",minWidth:140};const videoStyle={position:\"absolute\",top:0,left:0,height:\"100%\",width:\"100%\"};\nexport const __FramerMetadata__ = {\"exports\":{\"Youtube\":{\"type\":\"reactComponent\",\"name\":\"Youtube\",\"slots\":[],\"annotations\":{\"framerSupportedLayoutWidth\":\"fixed\",\"framerContractVersion\":\"1\",\"framerIntrinsicHeight\":\"315\",\"framerComponentPresetProps\":\"isRed, borderRadius\",\"framerIntrinsicWidth\":\"560\",\"framerSupportedLayoutHeight\":\"fixed\"}},\"__FramerMetadata__\":{\"type\":\"variable\"}}}\n//# sourceMappingURL=./YouTube.map", "import{jsx as e,jsxs as a}from\"react/jsx-runtime\";import{ComponentPresetsConsumer as t,Link as n}from\"framer\";import{motion as r}from\"framer-motion\";import*as i from\"react\";import{Youtube as o}from\"https://framerusercontent.com/modules/NEd4VmDdsxM3StIUbddO/fJ8vwGe6kxfz7kj9H7Sk/YouTube.js\";import{Youtube as s}from\"https://framerusercontent.com/modules/NEd4VmDdsxM3StIUbddO/vYIHSp44qmOgHgaaijWz/YouTube.js\";export const richText=/*#__PURE__*/a(i.Fragment,{children:[/*#__PURE__*/e(\"h2\",{children:\"Introduction\"}),/*#__PURE__*/e(\"p\",{children:\"In the heart of Nairobi's Githurai 44 township lies an unlikely IT hub, run by Ahadi Wireless, a tech startup with a unique and ambitious mission. Despite being considered a no-go zone for many, Ahadi Wireless has been able to successfully establish itself in the digitally underserved community and provide affordable internet services to its residents. \"}),/*#__PURE__*/e(\"p\",{children:\"Through their three Konnect Hubs, Ahadi Wireless is building an expanded Wi-Fi broadband network to bridge the digital divide in the community and beyond. Their success story is a testament to the power of innovation and perseverance, and their choice to use Lark as their collaboration tool has been a key factor in their growth and success.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"The Challenge & Solution\"}),/*#__PURE__*/a(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Inefficient information flow due to application toggling.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Technical and sales teams, who make up the majority of the taskforce, struggle to work on-the-go.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Cumbersome processes cause delays in reaching customers, lowering satisfaction level.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Challenges in engaging employees due to a decentralized HQ and multiple teams in different communities.\"})})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"From Fragmented Systems to All-In-One Collaboration Solution\"}),/*#__PURE__*/e(\"p\",{children:\"Ahadi Wireless, like any other business, encountered a myriad of challenges that hindered their operations and progress. One of their major struggles was managing their team's collaboration efforts using multiple tools, which caused inefficiencies and delays in their work. Despite trying collaboration platforms like Basecamp, they still faced significant obstacles due to the lack of suitable chat tools for corporate communication. They then turned to Zoho Cliq as an alternative, which offered more of the necessary components such as mail and project management in one application. However, as the team grew larger, navigating the accumulated information in Zoho Cliq became a daunting task. \"}),/*#__PURE__*/e(\"p\",{children:\"Fortunately, their search for the ideal communication and collaboration platform led them to discover Lark, a solution that catered to all their needs by integrating all the essential features into one platform. This discovery proved to be a game-changer for Ahadi Wireless, making their work more efficient, and saving them time and effort.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"Lark has many features that can cater to the different needs of various clients and companies,\" said Tiger Zhou, CEO of Ahadi Wireless. '})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"For us, it is currently a productivity tool, but we know there are features that we can explore later on.\"'})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"One Tool For Back Office to Frontline: Hire Anywhere, Work Anytime with Lark\"}),/*#__PURE__*/e(\"p\",{children:\"As Ahadi Wireless expanded its operations, it encountered a major hurdle in the mobility of its employees. With majority of them working as installers and door-to-door salespeople, carrying laptops while on the move proved impractical. Also, given the company's mission to provide affordable internet services to underserved communities in Nairobi at a fraction of the market rate, Lark is a more viable solution.\"}),/*#__PURE__*/e(\"p\",{children:\"This move not only ensured effective communication and collaboration but also created job opportunities for individuals in the communities they served, including women. Another advantage was that most of the employees were young and already familiar with chat tools like WhatsApp, making it easy for them to adopt Lark as a work tool.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"With Lark, anyone with a phone and internet can be hired by Ahadi Wireless and our employees can communicate with anyone from any community, regardless of their physical location\" - Johnstone, Director of Sales'})}),/*#__PURE__*/e(\"p\",{children:\"Currently, Ahadi Wireless provides its affordable internet services to eight large communities across Nairobi, which span an area of at least 30km\\xb2. As a result, the company operates on a virtual basis, with everyone practically working on the app. Managing issues on the ground can sometimes be a challenge, particularly when the manager or team leader cannot be present immediately on-site. \"}),/*#__PURE__*/e(\"p\",{children:\"To overcome this hurdle, the team relies on Lark meetings to collaboratively solve problems as if a senior manager were present and working alongside them, despite not being physically present. This feature has proven invaluable, enhancing team communication and productivity while ensuring that customer issues are addressed promptly.\"}),/*#__PURE__*/e(\"img\",{alt:\"ahadi wireless\",className:\"framer-image\",height:\"471\",src:\"https://framerusercontent.com/images/FDiCQHKlIZROexhNJ2qsA2fvZo.png\",style:{aspectRatio:\"1467 / 942\"},width:\"733\"}),/*#__PURE__*/e(\"p\",{children:\"Being on the move often also means incurring expenses for the team. Given that the majority of the team leads travel on motorbikes to the communities they serve, fuel expenses are a significant part of their work-related costs. \"}),/*#__PURE__*/e(\"p\",{children:\"Lark's Approval feature allows the employees to easily submit their fuel requests, and the admin manager can quickly review, approve, and reimburse the expenses via M-Pesa. This feature has made expense management a breeze for the team, allowing them to focus on providing excellent service to their clients without worrying about administrative tasks.\"}),/*#__PURE__*/e(\"img\",{alt:\"ahadi wireless\",className:\"framer-image\",height:\"271\",src:\"https://framerusercontent.com/images/9F0g2dKLl9afqA4UmfdIM4j0VqM.png\",style:{aspectRatio:\"976 / 543\"},width:\"488\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"Lark serves as a reliable and indispensable assistant, as we rely on it daily for various tasks\" - Masira, Senior Engineering Lead'})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"From Cumbersome Processes to Happy Customers: Automated, Fast Workflows\"}),/*#__PURE__*/e(\"p\",{children:\"Satisfied customers also go beyond the installation process. With Lark, Ahadi Wireless could deliver comprehensive end-to-end customer service\u2013starting from registration to aftersales support. \"}),/*#__PURE__*/e(\"p\",{children:\"For instance, Ahadi Wireless requires users to generate a one-time code each time they complete a login, registration, or make a payment to ensure security. However, if the message fails to deliver from the company's system, customers are prompted to call the sales team for inquiries, which can be a slow process. \"}),/*#__PURE__*/e(\"p\",{children:\"To address this issue, Ahadi Wireless utilized Lark's ability to create new processes within the application and developed a bot that sales teams can use to request an SMS code. The bot links to their own database to check and automatically respond with the correct code, reducing response time and preventing database overload.\"}),/*#__PURE__*/e(\"img\",{alt:\"ahadi wireless\",className:\"framer-image\",height:\"546\",src:\"https://framerusercontent.com/images/Gg6B3Iw8woeIkuFgsIgoGwvG9M.png\",style:{aspectRatio:\"1354 / 1093\"},width:\"677\"}),/*#__PURE__*/e(\"p\",{children:\"With Lark, customers no longer need to wait for sales representatives to manually search for their one-time codes for every login or payment request, resulting in a significant decrease in inquiries. Moreover, the limited access to customer data ensures that sensitive information remains secure within a selected few.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"We can create multiple bots for specific internal needs through the AI bot system, which is a great feature of Lark.\" - Maina, DevOps Team Leader'})}),/*#__PURE__*/e(\"p\",{children:\"And if there are any issues post-installation, the clients would usually contact their sales representative, who would then forward their request to the technical team in India previously. Unfortunately, this process resulted in many messages being lost in transit, leading to unresolved issues. Although the company tried to use Zendesk as a helpdesk solution, it was not effective as most of the seats were given to the customer support team rather than actual technical staff to solve problems. The approach was time-consuming, and requests were often directed to the wrong department, causing further delays.\"}),/*#__PURE__*/e(\"img\",{alt:\"ahadi wireless\",className:\"framer-image\",height:\"391\",src:\"https://framerusercontent.com/images/770dvL6ut2JkAPmd8D3AloAlM3A.png\",style:{aspectRatio:\"1100 / 783\"},width:\"550\"}),/*#__PURE__*/e(\"p\",{children:\"To overcome this challenge, Ahadi Wireless developed a mobile application and integrated it with Lark. When a customer submits an issue, it generates a problem ticket and links to the appropriate chat group. The application also determines the user's community by detecting their IP address. The problem then goes to the right community group, where staff can address the client's concerns directly. This Lark group would also comprise of a technical support team, sales team, and customer service team, allowing anyone to respond to the problem promptly. \"}),/*#__PURE__*/e(\"p\",{children:\"By using this approach, customers receive instant responses and solutions, and all messages are recorded in the company's database. The accumulated data can even be used to develop an AI or automated response system later on.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"From Dispersed to Connected Teams: Community and Culture Building\"}),/*#__PURE__*/e(\"p\",{children:\"Ahadi Wireless's decentralized structure has made it easy for their customers to get timely assistance, but there are some pain points associated with it, such as the challenge of connecting with employees and building a company culture. \"}),/*#__PURE__*/e(\"img\",{alt:\"ahadi wireless\",className:\"framer-image\",height:\"428\",src:\"https://framerusercontent.com/images/PUEjHIxkU9p1bvfUlII5n8UueBA.jpg\",style:{aspectRatio:\"1200 / 857\"},width:\"600\"}),/*#__PURE__*/e(\"p\",{children:\"To address this issue, the founder of the company has come up with several innovative solutions that leverage Lark's features. For instance, bi-weekly sessions called 'Roundtable with Kaka Tiger' are hosted on Lark where employees can participate and discuss various topics related to company culture and personal development. This approach not only helps build a sense of community and belonging among the team members but also provides potential hires with a glimpse of the company culture and values, making it more attractive to join Ahadi Wireless.\"}),/*#__PURE__*/e(\"img\",{alt:\"ahadi wireless\",className:\"framer-image\",height:\"391\",src:\"https://framerusercontent.com/images/zb3f7DIlv95miamIIyZSn0lJqD8.png\",style:{aspectRatio:\"1100 / 783\"},width:\"550\"}),/*#__PURE__*/e(\"p\",{children:\"Furthermore, an inspiration group was created on Lark to share ideas, videos, and images that serve as a morale booster for employees. This group helps keep the team members engaged and motivated, despite being geographically dispersed across the country. By leveraging Lark's features in this way, Ahadi Wireless has been able to create a strong sense of community and foster a positive work culture, even in a decentralized work environment.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"Lark fosters an inclusive work environment where everyone can collaborate. We utilize groups for a variety of purposes, such as brainstorming, process improvement, and issue resolution. Lark enables and enhances this type of company culture. In a traditional African context, Lark exposes employees to a positive professional environment, and we have noticed significant improvements in employee behavior and performance over time.\" - Muriithi, General Operation Manager'})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Ahadi Wireless' Commitment to People and Connectivity\"}),/*#__PURE__*/e(\"p\",{children:\"In conclusion, Ahadi Wireless recognizes that connectivity and people are at the heart of their business operations. The adoption of Lark has proven to be a significant step in keeping their employees connected while also enhancing their end-to-end processes to improve customer satisfaction. The company's success in addressing both internal and external challenges with the help of Lark highlights the value of collaborative tools in streamlining workflow and providing top-notch customer support. Ahadi Wireless appreciates the continuous improvement of Lark through user feedback and updates, and sees the potential for further growth and versatility in their service offerings. 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The first was a way to enable more efficient remote working for staff in the field as well as those in lockdown during the Covid-19 pandemic.\"}),/*#__PURE__*/e(\"p\",{children:\"The second was an inefficient cloud storage solution that made storing documents on the cloud a chore and did not have the space that Talent League needed.\"}),/*#__PURE__*/e(\"p\",{children:\"Lastly, the company was using a variety of stand-alone siloed applications such as Teams and Zoom that required multiple simultaneous applications to be installed and managed.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Lark Advantage\"})}),/*#__PURE__*/e(\"p\",{children:\"Lark\u2019s comprehensive suite of enterprise collaboration tools has allowed Talent League to unify key team communication tasks in a single powerful platform.\"}),/*#__PURE__*/e(\"p\",{children:\"In particular, Lark has allowed for far greater collaboration between teams in the field and the office thanks to better cloud storage integration and seamless video and text chat.\"}),/*#__PURE__*/e(\"p\",{children:\"Talent League also praised Lark\u2019s more consumer-facing UI which allowed for far quicker onboarding and a much more intuitive experience for all staff.\"}),/*#__PURE__*/e(\"p\",{children:\"Lark\u2019s man management features also helped a fast-growing company like Talent League with key tools like Lark Approval and Lark Attendance allowing for greater oversight on human resources and automation of rote administrative tasks.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Result\"})}),/*#__PURE__*/a(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Greater collaboration with field workers\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"No more need to ration cloud storage space\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Greater efficiency and improved team collaboration through unified collaboration tools\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Better management oversight of key tasks and assignments\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Faster onboarding and less friction with Lark\u2019s superior design\"})})]})]});export const richText36=/*#__PURE__*/a(i.Fragment,{children:[/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Challenge\"})}),/*#__PURE__*/e(\"p\",{children:\"SALA Homes & AlphaX tried dozens of tools and platforms, including Slack, Excel, etc., to share updates and manage properties with teams and vendors. With the company's property portfolio booming across locations, legacy planning-to-listing tools and templates were unable to fulfill the team's needs:\"}),/*#__PURE__*/a(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Construction sometimes went off track with project updates scattered all over the place. \"}),\"Previously, follow-ups and updates on property projects spanned chats, groups, emails, and offline conversations. As a result, the teams at SALA Homes & AlphaX spent a lot of time putting piecemeal information together. Property projects might go off track due to partial visibility on both accountable teams and deadlines, causing revenue loss daily.\"]}),/*#__PURE__*/a(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Baton drops as there has been no set, centralized process to handle and track requests. \"}),\"To-dos on new and existing properties were spread out across chat groups on different platforms, or sometimes even offline conversations. There was no set, optimized process to move requests forward. Task fell through the cracks due to a de-centralized process of tracking them.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Solution\"})}),/*#__PURE__*/e(\"p\",{children:\"The company urgently needed an integrated platform to scale property operations, sync progress on property projects, and ensure clear accountability on tasks and deadlines. They hoped to do so without toggling the 20+ tools they had already subscribed to.\"}),/*#__PURE__*/e(\"p\",{children:\"Starting on Lark for daily communications, Sunnie and the team soon realized they could do far more on Lark than texting each other.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"One Property Hub, Every Team\"}),/*#__PURE__*/e(\"p\",{children:\"Building a dream home from the ground up is not a one-person job. A project demands seamless teamwork across at least operations, property management, design, and construction, and oftentimes requires help from other supporting departments throughout the process. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"With more than 250 projects of all kinds under management, our goal is to use one sheet to manage all of our properties and their task teams. We want to easily know the stage of each project and the next milestone we need to hit, as well as our daily cost day in and day out to make sure everything is on budget, \" Sunnie says, \"and we found our answer on Lark, using Base.\"'})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Sunnie and the team took a stab at building the all-in-one hub for SALA Homes & AlphaX from scratch on Lark using Base. Turning Base into a management hub, the company uses properties as their shared identifier across views to manage all the investments and track project progress.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"832\",src:\"https://framerusercontent.com/images/sgq6zPw3Y9Vhzs4biHSNEYZEK2I.png\",srcSet:\"https://framerusercontent.com/images/sgq6zPw3Y9Vhzs4biHSNEYZEK2I.png?scale-down-to=512 512w,https://framerusercontent.com/images/sgq6zPw3Y9Vhzs4biHSNEYZEK2I.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/sgq6zPw3Y9Vhzs4biHSNEYZEK2I.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/sgq6zPw3Y9Vhzs4biHSNEYZEK2I.png 2812w\",style:{aspectRatio:\"2812 / 1664\"},width:\"1406\"}),/*#__PURE__*/e(\"p\",{children:\"As for each team's workspace, customized views are created from each table and can be refreshed automatically when there is an update on data. Teams at SALA Homes & Alpha X can finally see the latest information on each property and be on the same page regarding the property's current status.\"}),/*#__PURE__*/e(\"p\",{children:\"On top of that, Sunnie and the management team built their first batch of KPI dashboards from within Base with simple drag-and-drop. This exclusive view, restricted to the company's management team, tracks changes in numbers and helps the management office stay on top of the investment landscape.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Add Bricks and Tiles Automatically\"}),/*#__PURE__*/e(\"p\",{children:\"What brings SALA Homes & AlphaX's all-in-one property base to life is the automated workflows in Base. A simple, no-code setup process to customize notifications based on field changes, the automated workflows are set according to iterations in the property status. The team responsible for taking care of a specific change will receive an automated notification reminding them to act before the deadline.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"679\",src:\"https://framerusercontent.com/images/x113ZGGVMgq6lyLxiCTZF0ZWFRk.png\",srcSet:\"https://framerusercontent.com/images/x113ZGGVMgq6lyLxiCTZF0ZWFRk.png?scale-down-to=512 512w,https://framerusercontent.com/images/x113ZGGVMgq6lyLxiCTZF0ZWFRk.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/x113ZGGVMgq6lyLxiCTZF0ZWFRk.png 1978w\",style:{aspectRatio:\"1978 / 1358\"},width:\"989\"}),/*#__PURE__*/e(\"p\",{children:\"To begin with, new property submissions can be easily made through the form view in Base for the acquisition team to add new records to the property hub. \"}),/*#__PURE__*/e(\"p\",{children:\"Once the decision-making team confirms the need for construction and permits are approved, managers of relevant teams will start receiving automated reminders accordingly. They can directly click on the button on the message they receive to start planning, buying, or allocating their workforce.\"}),/*#__PURE__*/e(\"p\",{children:\"For example, the design team manager will receive a notification to assign designers to the new property. The material team will receive a notification, together with an auto-generated checklist, to start buying. Additionally, downstream teams will also receive notifications to start preparing their work ahead of time.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"392\",src:\"https://framerusercontent.com/images/u2hUeyiODG4nVZGp0IeWIUbxxKE.png\",srcSet:\"https://framerusercontent.com/images/u2hUeyiODG4nVZGp0IeWIUbxxKE.png?scale-down-to=512 512w,https://framerusercontent.com/images/u2hUeyiODG4nVZGp0IeWIUbxxKE.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/u2hUeyiODG4nVZGp0IeWIUbxxKE.png 1984w\",style:{aspectRatio:\"1984 / 784\"},width:\"992\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"483\",src:\"https://framerusercontent.com/images/0NaCC9HgFA6tB83M33JcuzoLTuA.png\",srcSet:\"https://framerusercontent.com/images/0NaCC9HgFA6tB83M33JcuzoLTuA.png?scale-down-to=512 512w,https://framerusercontent.com/images/0NaCC9HgFA6tB83M33JcuzoLTuA.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/0NaCC9HgFA6tB83M33JcuzoLTuA.png 1766w\",style:{aspectRatio:\"1766 / 966\"},width:\"883\"}),/*#__PURE__*/e(\"p\",{children:\"And this is just how SALA Homes & AlphaX automates one node of their property investment chain. Sunnie and the team further expanded this practice to other functions within the company, such as listing management, material checklist, Airbnb management, and more. These teams will receive reminders based on property updates added to the overall sheet, ensuring that they complete relevant tasks in a timely manner. Staff members no longer need to manually send reminders to various stakeholders; Base Assistant takes on the grunt work, so that the teams can focus on completing the tasks.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Balance Transparency and Security\"}),/*#__PURE__*/e(\"p\",{children:'\"We want to share the whole story of a property with our teams,\" says Sunnie, \"Having this Base really helps us provide the kind of transparency we want, so that our team comes in with full context and learning, and knows who to talk to if they have a question. This boosts our efficiency.\"'}),/*#__PURE__*/e(\"p\",{children:\"99% of SALA Homes & AlphaX's property information is visible to its teams. The rest 1% consists of sensitive items such as finance, eviction, and lockbox codes. This 1% is also saved on Base, but only accessible to specific team members, thanks to Base's advanced permissions feature. For example, only the lockbox keepers can see and edit lockbox information. Editing access is also segmented by teams using advanced permissions, so that no one accidentally modifies information they are not in charge of.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"791\",src:\"https://framerusercontent.com/images/uBm3CwQEiFgOwMoNyUcCxUZNQ.png\",srcSet:\"https://framerusercontent.com/images/uBm3CwQEiFgOwMoNyUcCxUZNQ.png?scale-down-to=1024 772w,https://framerusercontent.com/images/uBm3CwQEiFgOwMoNyUcCxUZNQ.png 1194w\",style:{aspectRatio:\"1194 / 1582\"},width:\"597\"}),/*#__PURE__*/e(\"h2\",{children:\"Merge Silos Into Focused Chatrooms\"}),/*#__PURE__*/e(\"p\",{children:\"Getting the right property information from the right people on time used to be challenging. Context and information were scattered across multiple platforms, and sometimes stored as tribal knowledge in members' heads.\"}),/*#__PURE__*/e(\"p\",{children:\"With help from Lark's dedicated customer success team, SALA Homes & AlphaX took their usage of Lark's messenger to a new level. They built a dedicated chat group for each property. All relevant stakeholders from various teams and vendors were added to the group. Discussions became focused, and information became much easier to locate. \"}),/*#__PURE__*/e(\"p\",{children:\"Important documents or sheets can be pinned to the top of the group as tabs, making them instantly accessible upon entering the chat. When new members or vendors join the group, they can immediately gain all relevant context, as well as permission to the docs that have been shared in the group.\"}),/*#__PURE__*/e(\"p\",{children:\"These chat groups are not just for messaging; they have become the hubs of effective and focused collaboration.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"648\",src:\"https://framerusercontent.com/images/RDa6RZKl4nKoI85IYSCkNf1mRv8.png\",srcSet:\"https://framerusercontent.com/images/RDa6RZKl4nKoI85IYSCkNf1mRv8.png?scale-down-to=512 512w,https://framerusercontent.com/images/RDa6RZKl4nKoI85IYSCkNf1mRv8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/RDa6RZKl4nKoI85IYSCkNf1mRv8.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/RDa6RZKl4nKoI85IYSCkNf1mRv8.png 2334w\",style:{aspectRatio:\"2334 / 1296\"},width:\"1167\"}),/*#__PURE__*/e(\"p\",{children:\"From one Base, teams at SALA Homes & AlphaX are able to work hand in hand to get 250+ property projects running while saving more than 40 hours every month, thanks to a better focus on key contexts and automated flows to keep every task in check.\"}),/*#__PURE__*/a(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Feeling inspired, or ready to jump in and use Base for your next project? \"}),/*#__PURE__*/e(n,{href:\"https://www.larksuite.com/en_us/salessupport?from=customers_SALAHomes\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(r.a,{children:/*#__PURE__*/e(\"strong\",{children:\"Contact us today\"})})}),/*#__PURE__*/e(\"strong\",{children:\" to learn how your team can leverage Lark Base. \"})]})]});export const richText37=/*#__PURE__*/a(i.Fragment,{children:[/*#__PURE__*/e(\"h2\",{children:\"Challenges\"}),/*#__PURE__*/e(\"p\",{children:\"REAL Home & Fashion is keenly aware of the need for digital transformation to scale its operations. This change is crucial not only for maintaining exemplary service in a competitive market but also for fostering innovation and ensuring the brand's long-term success. The urgency of this transformation is amplified by the team's growing challenges in key operational areas.\"}),/*#__PURE__*/a(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/a(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Data challenges stifled growth opportunities\"}),\": REAL Home & Fashion's ERP system covered numerous areas like supply chain, inventory, sales, and customer behavior. However, lacking proper tools to leverage this data, the company struggled to unlock valuable insights and explore new business opportunities.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/a(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Untracked inventory impacted customer satisfaction\"}),\": In the retail industry, inventory management was crucial, but REAL Home & Fashion's inefficient tracking often led to stock imbalances, either through stockpiling or shortages, impacting customer satisfaction and the brand's reputation.\"]})}),/*#__PURE__*/a(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/a(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Delayed procurement led to waste of time and budget\"}),\": The company needed timely material supplies while avoiding over-purchasing or waste. However, due to a lack of a clear procurement process, purchasing decisions often relied on incomplete or outdated data, incurring additional costs and resources.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]})]}),/*#__PURE__*/e(\"h2\",{children:\"Landing Lark\"}),/*#__PURE__*/e(\"p\",{children:\"REAL Home & Fashion recognized the need for strategic use of its operational data to propel growth. By adopting Lark, the company now effectively accesses, analyzes, and acts upon data across various domains, fueling its growth trajectory.\"}),/*#__PURE__*/e(\"p\",{children:\"Using Lark Anycross, REAL Home & Fashion integrated its ERP system with Lark. This integration enables the team to sync their ERP data with Lark Base, effectively organizing, analyzing, and updating data from supplies, inventories, warehouses, and more across different tables.\"}),/*#__PURE__*/e(\"h3\",{children:\"Maintain optimal stock levels through automation\"}),/*#__PURE__*/e(\"p\",{children:\"With all the operational data in one place on Lark, REAL Home & Fashion can improve its operational efficiency and have the data handy whenever the team needs to make decisions on supplies by automating its inventory management process. \"}),/*#__PURE__*/e(\"p\",{children:\"For example, Lark Base enables the inventory management team to create mobile-friendly forms to facilitate updates by warehouse employees, who often work without a desk. Staff in the warehouse can now update inventory status upon the arrival of new supplies or when items leave the warehouse using their mobile to ensure accurate, timely logs of all incoming supplies.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"1206\",src:\"https://framerusercontent.com/images/ayB0DOupHWkaKRLEzST8Ub1R9Y.png\",srcSet:\"https://framerusercontent.com/images/ayB0DOupHWkaKRLEzST8Ub1R9Y.png?scale-down-to=512 512w,https://framerusercontent.com/images/ayB0DOupHWkaKRLEzST8Ub1R9Y.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/ayB0DOupHWkaKRLEzST8Ub1R9Y.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/ayB0DOupHWkaKRLEzST8Ub1R9Y.png 4004w\",style:{aspectRatio:\"4004 / 2412\"},width:\"2002\"}),/*#__PURE__*/e(\"p\",{children:\"Managing sales and store inventory data in the same Lark Base, the team at REAL Home & Fashion can now also run real-time analysis through Lark Base's formula fields to display the latest counts of every item in stock. The formula fields also tag inventory status automatically by comparing the stock level against a set threshold. This way, the team can immediately spot stock abnormalities and take action quickly.\"}),/*#__PURE__*/e(\"h3\",{children:\"Streamline procurement submission and tracking\"}),/*#__PURE__*/e(\"p\",{children:\"With Lark in place, REAL Home & Fashion is able to build customized procurement flows using Lark Approval, where all the essential steps and needed approvers are set up in Lark. The procurement team can submit a procurement request based on the latest inventory red flags. They are notified easily, and all the stakeholders who need to review and approve the request will be notified automatically in Lark to ensure timely execution and purchase.\"}),/*#__PURE__*/e(\"p\",{children:\"In addition, the team leverages Lark Anycross to centralize procurement requests onto Lark Base, where all the past purchases, including the items purchased, amount spent, and requesters, can be seen and analyzed on one table. This greatly helps the procurement team understand resource and budget allocation and make procurement optimizations based on this data.\"}),/*#__PURE__*/e(\"h3\",{children:\"Create a culture of accountability\"}),/*#__PURE__*/e(\"p\",{children:\"On Lark, REAL Home & Fashion is able to promote accountability by automating task management, including assignments, reminders, and tracking. By using the form view to easily log new to-dos, tasks related to supplies, finance, and more are all automatically centralized and assigned to the responsible employees in Lark Base. \"}),/*#__PURE__*/e(\"p\",{children:\"Employees can easily view their tasks in Lark Base and receive proactive reminders through Lark Base's automated workflows within their chat feed. 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}