{
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  "sources": ["ssg:https://framerusercontent.com/modules/v9QyjB3Pg5jcU7INJjQW/WgDeZ5UgtLEofDcT0PmB/GL3H6ubFy-3.js"],
  "sourcesContent": ["import{jsx as e,jsxs as t}from\"react/jsx-runtime\";import{ComponentPresetsConsumer as a,Link as n}from\"framer\";import{motion as i}from\"framer-motion\";import*as r from\"react\";import{Youtube as s}from\"https://framerusercontent.com/modules/NEd4VmDdsxM3StIUbddO/vYIHSp44qmOgHgaaijWz/YouTube.js\";export const richText=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Driven by a culture of innovation and sustainability, Maha Chemicals embarked on a journey to enhance operational efficiency and elevate customer satisfaction. This narrative showcases Maha Chemicals' proactive approach to enhancing customer management, optimizing inventory and logistics, and refining digital marketing strategies. Through strategic initiatives aimed at enhancing various aspects of its operations, Maha Chemicals has demonstrated its commitment to delivering unparalleled value to its customers and reinforcing its position as an industry leader.\"}),/*#__PURE__*/e(\"img\",{alt:\"Maha Chemicals Tools Replaced\",className:\"framer-image\",height:\"88\",src:\"https://framerusercontent.com/images/GXE34tD8O1bs8h3ByclD9AJm13k.png\",srcSet:\"https://framerusercontent.com/images/GXE34tD8O1bs8h3ByclD9AJm13k.png?scale-down-to=512 512w,https://framerusercontent.com/images/GXE34tD8O1bs8h3ByclD9AJm13k.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/GXE34tD8O1bs8h3ByclD9AJm13k.png 1788w\",style:{aspectRatio:\"1788 / 176\"},width:\"894\"}),/*#__PURE__*/e(\"h2\",{children:\"Challenges\"}),/*#__PURE__*/e(\"p\",{children:\"At Maha Chemicals, the pursuit of excellence drives continuous improvement across operational workflows. Identifying key areas for enhancement, the company embarked on a journey to refine its service delivery:\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Customer Management: Streamlining Quoting and Approval Processes\"}),/*#__PURE__*/e(\"p\",{children:\"Maha Chemicals recognized occasional discrepancies in pricing and delays in order processing due to manual quoting and approval processes. In response, the company aimed to integrate real-time data streams to empower its business development team with accurate information for swift and precise quotes. Additionally, efforts were made to streamline order tracking and forecasting, minimizing manual intervention and maximizing efficiency.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Inventory and Logistics Management: Embracing Real-Time Insights: \"}),/*#__PURE__*/e(\"p\",{children:\"Efficient inventory management emerged as a priority for Maha Chemicals. Manual stocktaking processes and sample tracking occasionally resulted in delays and inaccuracies, impacting the company's ability to meet customer demands promptly. To address this, Maha Chemicals endeavored to integrate real-time data streams, enabling teams to access up-to-the-minute information on chemical stock availability. This initiative aimed to eliminate prolonged communication cycles and manual data entry, enhancing responsiveness and agility in catering to customer needs.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Digital Marketing: Optimizing Lead and Content Management: \"}),/*#__PURE__*/e(\"p\",{children:\"In the digital landscape, effective communication is paramount. However, manual handling of leads and content requests proved time-consuming and prone to errors for Maha Chemicals. Recognizing the necessity of a streamlined approach, the company aimed to centralize lead management processes to ensure prompt follow-ups and maximize conversion opportunities. By establishing clear workflows for content requests, Maha Chemicals sought to enhance the marketing team's efficiency and effectiveness, ultimately improving engagement with stakeholders across various channels.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Solutions\"}),/*#__PURE__*/e(\"p\",{children:\"Maha Chemicals has implemented a series of user-friendly solutions aimed at enhancing efficiency and productivity across its operations:\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"100\",src:\"https://framerusercontent.com/images/7Nb8o1lmBn9C8Vk3prLV2RnWRE.png\",srcSet:\"https://framerusercontent.com/images/7Nb8o1lmBn9C8Vk3prLV2RnWRE.png?scale-down-to=512 512w,https://framerusercontent.com/images/7Nb8o1lmBn9C8Vk3prLV2RnWRE.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/7Nb8o1lmBn9C8Vk3prLV2RnWRE.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/7Nb8o1lmBn9C8Vk3prLV2RnWRE.png 2560w\",style:{aspectRatio:\"2560 / 200\"},width:\"1280\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Streamlined Pricing and Quote Management\"}),/*#__PURE__*/e(\"p\",{children:\"Before implementing the streamlined pricing and quote management solution using Lark Base, preparing a quote for a customer at Maha Chemicals was a tedious and time-consuming task. It involved manually gathering pricing information from various sources and calculating the quote, which often took several hours to complete.\"}),/*#__PURE__*/e(\"img\",{alt:\"Synced Pricing from ERP to Lark for real-time data pulling\",className:\"framer-image\",height:\"1080\",src:\"https://framerusercontent.com/images/iF3zPs5rvFFNPmoL05w1WnKsUBY.png\",srcSet:\"https://framerusercontent.com/images/iF3zPs5rvFFNPmoL05w1WnKsUBY.png?scale-down-to=512 512w,https://framerusercontent.com/images/iF3zPs5rvFFNPmoL05w1WnKsUBY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/iF3zPs5rvFFNPmoL05w1WnKsUBY.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/iF3zPs5rvFFNPmoL05w1WnKsUBY.png 3840w\",style:{aspectRatio:\"3840 / 2160\"},width:\"1920\"}),/*#__PURE__*/e(\"p\",{children:\"However, with the new system in place, Maha Chemicals has simplified its pricing and quoting process by integrating Lark Base with its existing systems. This integration ensures that pricing analytics data, including costing information, is updated in real-time from the ERP system into Lark Base. Utilizing built-in formulas, the Business Development team can swiftly calculate accurate quotes for products within minutes.\"}),/*#__PURE__*/e(\"img\",{alt:\"Customer Quote Form\",className:\"framer-image\",height:\"1546\",src:\"https://framerusercontent.com/images/cv6pPDj65uCRjR8dEbRJTq7Qxc.png\",srcSet:\"https://framerusercontent.com/images/cv6pPDj65uCRjR8dEbRJTq7Qxc.png?scale-down-to=512 512w,https://framerusercontent.com/images/cv6pPDj65uCRjR8dEbRJTq7Qxc.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/cv6pPDj65uCRjR8dEbRJTq7Qxc.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/cv6pPDj65uCRjR8dEbRJTq7Qxc.png?scale-down-to=4096 4096w,https://framerusercontent.com/images/cv6pPDj65uCRjR8dEbRJTq7Qxc.png 4952w\",style:{aspectRatio:\"4952 / 3092\"},width:\"2476\"}),/*#__PURE__*/e(\"p\",{children:\"Once the quote is ready, it undergoes instant approval consideration based on costing and predefined formulas. This automated process not only saves an impressive 16 hours per workday that would have been spent on manual calculations and approval processes, but also reduces the risk of errors and inconsistencies in pricing. \"}),/*#__PURE__*/e(\"img\",{alt:\"Quote Approval Status\",className:\"framer-image\",height:\"1287\",src:\"https://framerusercontent.com/images/Cp9mjOJakIoxIyztGUvIR1ijM0.png\",srcSet:\"https://framerusercontent.com/images/Cp9mjOJakIoxIyztGUvIR1ijM0.png?scale-down-to=512 512w,https://framerusercontent.com/images/Cp9mjOJakIoxIyztGUvIR1ijM0.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/Cp9mjOJakIoxIyztGUvIR1ijM0.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/Cp9mjOJakIoxIyztGUvIR1ijM0.png 3716w\",style:{aspectRatio:\"3716 / 2574\"},width:\"1858\"}),/*#__PURE__*/e(\"p\",{children:\"Additionally, the centralized platform provided by Lark Base allows pricing leaders to access and edit prices anytime, anywhere, boosting on-the-go usage and providing better cost control.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Real-time Inventory Updates\"}),/*#__PURE__*/e(\"img\",{alt:\"Real-time Inventory Quantity & Status for Customer Quote\",className:\"framer-image\",height:\"1337\",src:\"https://framerusercontent.com/images/NDnaRI6rHmRXt3tu5GI3muplMs.png\",srcSet:\"https://framerusercontent.com/images/NDnaRI6rHmRXt3tu5GI3muplMs.png?scale-down-to=512 512w,https://framerusercontent.com/images/NDnaRI6rHmRXt3tu5GI3muplMs.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/NDnaRI6rHmRXt3tu5GI3muplMs.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/NDnaRI6rHmRXt3tu5GI3muplMs.png 4002w\",style:{aspectRatio:\"4002 / 2674\"},width:\"2001\"}),/*#__PURE__*/e(\"p\",{children:\"Through integration with its internal ERP system via an open API, Maha Chemicals now benefits from real-time visibility into chemical availability. The base form automatically derives real-time stock availability, providing instant visibility, even on the go. Furthermore, the integration allows for simplified stock level updates in the warehouse through a straightforward form submission. Sample inventory requests are also streamlined, with real-time updates on availability. These enhancements enable Maha Chemicals to streamline its supply chain and procurement processes, optimizing reorder points and automating replenishment orders, leading to more efficient operations and reduced costs.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Enhanced Customer Forecasting and Processes\"}),/*#__PURE__*/e(\"img\",{alt:\"Sales Forecasting Dashboard\",className:\"framer-image\",height:\"1228\",src:\"https://framerusercontent.com/images/KKYA11ZPYVuVQqQVrdlVRGvKy2M.png\",srcSet:\"https://framerusercontent.com/images/KKYA11ZPYVuVQqQVrdlVRGvKy2M.png?scale-down-to=512 512w,https://framerusercontent.com/images/KKYA11ZPYVuVQqQVrdlVRGvKy2M.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/KKYA11ZPYVuVQqQVrdlVRGvKy2M.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/KKYA11ZPYVuVQqQVrdlVRGvKy2M.png 3588w\",style:{aspectRatio:\"3588 / 2456\"},width:\"1794\"}),/*#__PURE__*/e(\"p\",{children:\"Integration between Lark Base and the ERP system empowers Maha Chemicals to update customer information seamlessly. This integration enables visibility into crucial data such as customer transaction history and usage patterns. Leveraging real-time insights, the team can forecast customer demand accurately and proactively manage inventory levels. This improved forecasting capability enables Maha Chemicals to communicate effectively with suppliers, reducing lead times and ensuring timely deliveries. Moreover, streamlined sample requests through Base save valuable time for sales teams, allowing them to focus on core activities and enhancing customer service.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Efficient Lead Management System using Base and AnyCross\"}),/*#__PURE__*/e(\"p\",{children:\"Maha Chemicals has streamlined its lead management process by consolidating leads from multiple sources and automating lead distribution using Base and AnyCross. By migrating SAP data to their data lake on AWS and subsequently to Base, Maha Chemicals ensures seamless data integration, providing a unified platform for lead management. \"}),/*#__PURE__*/e(\"p\",{children:\"Additionally, the marketing team efficiently tracks content requests and prioritizes publishing using Base, resulting in significant time savings of 4.5 hours weekly. The platform also provides visibility into the progress of content requests for all relevant parties, enhancing collaboration and productivity within the organization. This streamlined approach drives efficiency and effectiveness in lead management, ultimately contributing to business growth.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"Through strategic digitalization initiatives and innovative solutions, Maha Chemicals has successfully overcome operational challenges, driving efficiencies, and enhancing customer satisfaction. By embracing digital transformation, Maha Chemicals has strengthened its competitive position, demonstrating its commitment to excellence as a Sustainable Solutions Provider in Asian markets. The implementation of these solutions underscores Maha Chemicals' dedication to innovation, efficiency, and customer-centricity, positioning the company for sustained success in the dynamic chemical distribution landscape.\"})]});export const richText1=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Embarking on a journey into the digital age, Coconut&Co epitomizes the evolution of a traditional business embracing modernity while preserving its timeless values. With a commitment to innovation, Coconut&Co recognized the need to streamline operations and enhance efficiency to stay competitive in an increasingly digital marketplace. Guided by a forward-thinking vision, the company embarked on a transformational partnership with Lark, aiming to overcome various challenges and propel its business into the future.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"em\",{children:['\"We\\'re dedicated to staying ahead of the curve, welcoming fresh ideas and fostering innovation. By embracing cutting-edge technology and software, we continually improve our products, service delivery, and backend processes.\" - ',/*#__PURE__*/e(\"strong\",{children:\"Kelvin Ngian\"}),\", General Manager\"]})}),/*#__PURE__*/e(\"img\",{alt:\"Siam Coconut Tool Replacement\",className:\"framer-image\",height:\"87\",src:\"https://framerusercontent.com/images/DuSWu03RHl2xRLFZcJWsyDFWHQU.png\",srcSet:\"https://framerusercontent.com/images/DuSWu03RHl2xRLFZcJWsyDFWHQU.png?scale-down-to=512 512w,https://framerusercontent.com/images/DuSWu03RHl2xRLFZcJWsyDFWHQU.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/DuSWu03RHl2xRLFZcJWsyDFWHQU.png 1788w\",style:{aspectRatio:\"1788 / 174\"},width:\"894\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Challenges\"}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Lack of Visibility and Traceability\"}),\": Coconut&Co struggled with fragmented processes, hindering visibility and traceability across production, inventory, and delivery. Manual data entry and scattered communication channels led to inefficiencies and errors.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Data-Driven Supplier Pricing Analysis\"}),\": Absence of a data-driven approach to analyzing supplier-quoted pricing hindered Coconut&Co's ability to optimize costs and make informed decisions.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Finance Workflow Complexities\"}),\": The finance department faced challenges reconciling deposits, processing claims, and managing paper-based approval workflows, resulting in delays and inaccuracies.\"]})})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Solutions\"}),/*#__PURE__*/e(\"img\",{alt:\"Siam Coconut x Lark Improvement Impact\",className:\"framer-image\",height:\"100\",src:\"https://framerusercontent.com/images/fDVhAf50JG04Ftp1mtU4j2HlI.png\",srcSet:\"https://framerusercontent.com/images/fDVhAf50JG04Ftp1mtU4j2HlI.png?scale-down-to=512 512w,https://framerusercontent.com/images/fDVhAf50JG04Ftp1mtU4j2HlI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/fDVhAf50JG04Ftp1mtU4j2HlI.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/fDVhAf50JG04Ftp1mtU4j2HlI.png 2560w\",style:{aspectRatio:\"2560 / 200\"},width:\"1280\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Enhancing Production, Inventory, and Delivery Processes\"}),/*#__PURE__*/e(\"p\",{children:\"Coconut&Co embraced Lark Base, revolutionizing its operations from production requests to final delivery. \"}),/*#__PURE__*/e(\"p\",{children:\"By leveraging Lark Base forms, the company simplified production requests and quality control processes, bidding farewell to the inefficiencies of tracking orders through scattered WhatsApp chats. \"}),/*#__PURE__*/e(\"img\",{alt:\"Coconut Production Order Database\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/5jwR5RBgYgXxvZxgsNL0hglYmLI.png\",srcSet:\"https://framerusercontent.com/images/5jwR5RBgYgXxvZxgsNL0hglYmLI.png?scale-down-to=512 512w,https://framerusercontent.com/images/5jwR5RBgYgXxvZxgsNL0hglYmLI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/5jwR5RBgYgXxvZxgsNL0hglYmLI.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"img\",{alt:\"Production Status and Alerts\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/wJxIhblBDWiHmSPM4D3f3c0vAI.png\",srcSet:\"https://framerusercontent.com/images/wJxIhblBDWiHmSPM4D3f3c0vAI.png?scale-down-to=512 512w,https://framerusercontent.com/images/wJxIhblBDWiHmSPM4D3f3c0vAI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/wJxIhblBDWiHmSPM4D3f3c0vAI.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Production requests now take just 5 minutes, down from 30\u2014an 83% improvement!\"})})}),/*#__PURE__*/e(\"p\",{children:\"Sales support now efficiently specifies dates, items, and quantities digitally, ensuring seamless communication and alignment across teams. Lark Base automates alerts before production, ensuring adherence to quality standards by prompting workers to submit vital details like the product's expiry date with accompanying photos, minimizing errors and boosting efficiency.\"}),/*#__PURE__*/e(\"img\",{alt:\"Coconut Expiry Approval Submission\",className:\"framer-image\",height:\"579\",src:\"https://framerusercontent.com/images/D6LZYrV9xpSxnmGaDYKnVX8b4QM.png\",srcSet:\"https://framerusercontent.com/images/D6LZYrV9xpSxnmGaDYKnVX8b4QM.png?scale-down-to=512 512w,https://framerusercontent.com/images/D6LZYrV9xpSxnmGaDYKnVX8b4QM.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/D6LZYrV9xpSxnmGaDYKnVX8b4QM.png 1920w\",style:{aspectRatio:\"1920 / 1158\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"Transitioning to inventory management, Lark's real-time alerts replaced the challenge of tracking stock movements via WhatsApp, fostering seamless communication and enabling swift actions. The inventory team now receives immediate notifications on stock movements, coordinating efficiently with drivers for pickups and ensuring accurate stock management. \"}),/*#__PURE__*/e(\"img\",{alt:\"Third-party warehouse pickup\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/c4vspRbF4o4EAmHqkICcjZFSugM.png\",srcSet:\"https://framerusercontent.com/images/c4vspRbF4o4EAmHqkICcjZFSugM.png?scale-down-to=512 512w,https://framerusercontent.com/images/c4vspRbF4o4EAmHqkICcjZFSugM.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/c4vspRbF4o4EAmHqkICcjZFSugM.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/c4vspRbF4o4EAmHqkICcjZFSugM.png 2546w\",style:{aspectRatio:\"2546 / 1080\"},width:\"1273\"}),/*#__PURE__*/e(\"img\",{alt:\"Warehouse Inventory Stocktake\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/3qfI3l8FF4FT67E8hXz9O5waY.png\",srcSet:\"https://framerusercontent.com/images/3qfI3l8FF4FT67E8hXz9O5waY.png?scale-down-to=512 512w,https://framerusercontent.com/images/3qfI3l8FF4FT67E8hXz9O5waY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/3qfI3l8FF4FT67E8hXz9O5waY.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"Lark's gallery view for stock checks replaces antiquated methods that rely on manual data entry, which is susceptible to errors. These errors can distort inventory records, leading to discrepancies in stock levels and potentially impacting decision-making processes. Unlike the traditional method of transcribing information from paper to Excel, which increases the risk of typographical errors, omissions, and inaccuracies, Lark's visual inventory management minimizes these risks by providing a more efficient and accurate alternative.\"}),/*#__PURE__*/e(\"img\",{alt:\"Weekly Inventory Stocktake Gallery\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/SzuXgKrrTWCDxrwipSWUxqDY7UI.png\",srcSet:\"https://framerusercontent.com/images/SzuXgKrrTWCDxrwipSWUxqDY7UI.png?scale-down-to=512 512w,https://framerusercontent.com/images/SzuXgKrrTWCDxrwipSWUxqDY7UI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/SzuXgKrrTWCDxrwipSWUxqDY7UI.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"With this new process, stocktaking becomes more mobile, cutting the time required from one hour to just 30 minutes\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"em\",{children:['\"As someone managing multiple responsibilities, discovering a comprehensive tool that simplifies my daily tasks and boosts my productivity has been a game-changer. I cannot overstate the impact Lark has had on our work and communication within our organization. It\\'s like a breath of fresh air amidst the plethora of business tools out there. Lark has streamlined our workflow and significantly enhanced productivity.\" - ',/*#__PURE__*/e(\"strong\",{children:\"Nayeem Nisa\"}),\", Quality Control Manager\"]})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Optimizing Supplier Pricing Analysis\"}),/*#__PURE__*/e(\"p\",{children:\"Innovating further, Coconut&Co took a decisive step by integrating Lark forms into its procurement process to revolutionize supplier pricing analysis. Prior to this initiative, the company grappled with inefficiencies in analyzing supplier quotes, relying on disparate communication channels like WhatsApp and email. This fragmented approach lacked a data-driven foundation, impeding their ability to discern pricing trends and secure favorable deals. \"}),/*#__PURE__*/e(\"img\",{alt:\"Supplier Quote Comparison\",className:\"framer-image\",height:\"579\",src:\"https://framerusercontent.com/images/zjEBvCp10m551qqshJ1HRfrRlGU.png\",srcSet:\"https://framerusercontent.com/images/zjEBvCp10m551qqshJ1HRfrRlGU.png?scale-down-to=512 512w,https://framerusercontent.com/images/zjEBvCp10m551qqshJ1HRfrRlGU.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/zjEBvCp10m551qqshJ1HRfrRlGU.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/zjEBvCp10m551qqshJ1HRfrRlGU.png 2602w\",style:{aspectRatio:\"2602 / 1158\"},width:\"1301\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/t(\"strong\",{children:[\"The team no longer waits a day or chases suppliers for price changes. \",/*#__PURE__*/e(\"br\",{}),\"A process that takes a day now only takes 10 minutes.\"]})})}),/*#__PURE__*/e(\"p\",{children:\"However, with the adoption of Lark forms, Coconut&Co centralized communication, enabling suppliers to directly submit quotes through a unified platform. 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With Lark Base, everything is centralized and easily accessible, saving us valuable time and effort.\" - ',/*#__PURE__*/e(\"strong\",{children:\"Bea\"}),\", Finance Manager\"]})}),/*#__PURE__*/e(\"p\",{children:\"This digital transformation not only reduced processing times but also improved accuracy, ensuring that financial operations run smoothly and effectively.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"Through its partnership with Lark, Coconut&Co has embraced an ongoing innovation approach to enhance its current processes and drive business success. By streamlining production, inventory, and delivery processes, optimizing supplier pricing analysis, and streamlining finance operations, Coconut&Co strengthens its competitive edge in the market while staying true to its traditional values. 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Ensuring seamless project tracking and coordination became their priority, necessitating streamlined processes to maintain momentum and effectively achieve their ambitious goals.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Communication Fragmentation\"}),\": Managing multiple communication channels such as Email, WhatsApp, and Telegram had worked well when ZUS Coffee had just 1 or 2 outlets. However, as the team grew to over 300 outlets, finding information or the right person became increasingly cumbersome. The team recognized the urgent need to simplify the company's communication processes and reduce the layers of complexity to ensure everyone was on the same page and aligned with their goals.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]})}),/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Fostering Organizational Culture\"}),\": Whether they were a 1-man team or a 500-man team, ZUS Coffee believed that there was no ZUS without its employees. Creating a cohesive organizational culture that promotes collaboration and growth was vital for ZUS Coffee to ensure a more connected and harmonious work environment. 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Previously, using sheets and emails led to siloed information, making it difficult to ensure updates reached the right teams. Weak permission control poses a risk of sensitive information exposure. \"}),/*#__PURE__*/e(\"h5\",{children:\"Before Lark\"}),/*#__PURE__*/e(\"img\",{alt:\"ZUS Upcoming Outlets Database on Excel\",className:\"framer-image\",height:\"572\",src:\"https://framerusercontent.com/images/DeI68QU7vdFKqshpfN9Nbrohk.png\",srcSet:\"https://framerusercontent.com/images/DeI68QU7vdFKqshpfN9Nbrohk.png?scale-down-to=512 512w,https://framerusercontent.com/images/DeI68QU7vdFKqshpfN9Nbrohk.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/DeI68QU7vdFKqshpfN9Nbrohk.png 2000w\",style:{aspectRatio:\"2000 / 1144\"},width:\"1000\"}),/*#__PURE__*/e(\"h5\",{children:\"After Lark\"}),/*#__PURE__*/e(\"img\",{alt:\"ZUS Outlet Expansion Base\",className:\"framer-image\",height:\"1080\",src:\"https://framerusercontent.com/images/9USPnpopRLyEJMYwuX8Q5FPEadI.png\",style:{aspectRatio:\"3840 / 2160\"},width:\"1920\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/t(\"strong\",{children:[\"Turning a once 3-hour weekly report into just 15 minutes \u2013 \",/*#__PURE__*/e(\"br\",{}),\"that's over 90% less time spent on paperwork and more time for what truly counts.\"]})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"With Lark Base, ZUS Coffee established a centralized source of truth. Multiple input points facilitated collaboration, while robust permission controls ensured data security. Automated alerts expedited project progress monitoring, with real-time dashboards providing insights crucial for managing rapid outlet expansion. For instance, regarding bill payment status, automated alerts notified relevant personnel, ensuring timely actions. \"}),/*#__PURE__*/e(\"img\",{alt:\"ZUS Outlet Progress Alerts\",className:\"framer-image\",height:\"1080\",src:\"https://framerusercontent.com/images/X0tyNYIFU4G0Ed0AhT6FyNL8Y.png\",style:{aspectRatio:\"3840 / 2160\"},width:\"1920\"}),/*#__PURE__*/e(\"p\",{children:\"The dashboard feature allowed for real-time data visualization, enabling swift decision-making aligned with ZUS Coffee's aggressive growth strategy.\"}),/*#__PURE__*/e(\"img\",{alt:\"ZUS Outlet Status\",className:\"framer-image\",height:\"1315\",src:\"https://framerusercontent.com/images/8C8RhkpsFNQNAqzd2rSQkP3ANCE.png\",style:{aspectRatio:\"3843 / 2631\"},width:\"1921\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"em\",{children:['\"The end-to-end process is extensive, leaving no room for communication breakdowns. One of the key advantages of Lark is its ability to seamlessly connect every aspect of this process from start to finish.\" - ',/*#__PURE__*/e(\"strong\",{children:\"Eddie Goh\"}),\", General Manager\"]})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Streamlined Communication with Lark Messenger\"}),/*#__PURE__*/e(\"p\",{children:\"Transitioning from scattered communication channels to Lark Messenger enhanced ZUS Coffee's internal communication landscape. Previously, fragmented chat groups hindered efficient information dissemination, resulting in communication gaps. \"}),/*#__PURE__*/e(\"img\",{alt:\"Centralized Comms from HQ to Frontline\",className:\"framer-image\",height:\"1315\",src:\"https://framerusercontent.com/images/3Khh7WPHxZEArxvQp2l1kFvLteA.png\",style:{aspectRatio:\"4156 / 2630\"},width:\"2078\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"strong\",{children:[\"Now, with Lark, the status of every staff member \u2013 \",/*#__PURE__*/e(\"br\",{}),\"whether they're joining or leaving \u2013 is instantly visible company-wide.\"]})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Lark Messenger replaced this with organized channels, streamlining employee communication. The announcement feature ensured all employees stayed updated on vital company information, fostering transparency and alignment. \"}),/*#__PURE__*/e(\"p\",{children:\"Moreover, intuitive search functionalities simplify information retrieval, enhancing operational efficiency. By centralizing communication on Lark Messenger, ZUS Coffee eliminated the need for manual addition of employees, ensuring everyone remained connected seamlessly.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"em\",{children:['\"Thanks to Lark, our team communication is now greatly streamlined. What used to be a days-long approval process for construction drawings, filled with countless bouncing emails, now takes mere hours with Lark\\'s Approval feature.\" - ',/*#__PURE__*/e(\"strong\",{children:\"Eddie Goh\"}),\", General Manager\"]})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Cultivating Organizational Culture with Lark Moments\"}),/*#__PURE__*/e(\"p\",{children:'Harnessing the power of Lark Moments, ZUS Coffee nurtured a vibrant company culture rooted in recognition and camaraderie. With a motto of \"There is no ZUS without U,\" ZUS Coffee utilized Moments to celebrate employee achievements and share customer accolades. '}),/*#__PURE__*/e(\"img\",{alt:\"ZUS Moments\",className:\"framer-image\",height:\"1315\",src:\"https://framerusercontent.com/images/s8UlaJh1iTC2HxG2mFm6pWj3Z8.png\",style:{aspectRatio:\"3843 / 2631\"},width:\"1921\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"strong\",{children:\"A Happy Barista = Happy Customers\"})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"For example, when a customer's heartfelt commendation for a barista went viral, ZUS Coffee seized the opportunity to spotlight the staff's exemplary service, fostering motivation and learning opportunities for others. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"em\",{children:['\"This is one of my favorite features in Lark. The internal social media platform fosters team camaraderie, allowing us to celebrate every small victory together. It\\'s visible to the entire company, spreading positivity and fostering a culture of recognition\" - ',/*#__PURE__*/e(\"strong\",{children:\"Eddie Goh\"}),\", General Manager\"]})}),/*#__PURE__*/e(\"p\",{children:\"Moments also served as a platform for knowledge sharing, such as disseminating the ZUS Service Steps, ensuring consistency in service quality across outlets. Additionally, Moments facilitated marketing event announcements and new outlet openings, promoting organizational cohesion and ensuring all employees remained informed and engaged in ZUS Coffee's journey of growth and innovation.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"Through strategic implementation of Lark's tools, ZUS Coffee successfully navigated the challenges of rapid expansion, emerging stronger and more resilient than ever before. By streamlining operations, fostering transparent communication, and nurturing a vibrant organizational culture, ZUS Coffee has positioned itself for sustained growth and continued success in the competitive coffee industry. With Lark as its trusted partner, ZUS Coffee is well-equipped to achieve its vision of becoming Malaysia's #1 Tech-Driven Coffee Chain, delivering unparalleled efficiency and transparency every step of the way.\"})]});export const richText3=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(n,{href:\"https://www.vikings.ph/\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Vikings Philippines\"})}),\" started its first branch in 2011, bringing high-end gourmet buffet to Filipinos at affordable prices. 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It was time-consuming for the team at the headquarters to sift through photos of completed checklists from the 65 outlets sent to their personal Viber account.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"360\",src:\"https://framerusercontent.com/images/XlnPsxalH3Avo7yX8Ya0sIT9eY8.png\",srcSet:\"https://framerusercontent.com/images/XlnPsxalH3Avo7yX8Ya0sIT9eY8.png?scale-down-to=512 512w,https://framerusercontent.com/images/XlnPsxalH3Avo7yX8Ya0sIT9eY8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/XlnPsxalH3Avo7yX8Ya0sIT9eY8.png 1280w\",style:{aspectRatio:\"1280 / 720\"},width:\"640\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"When equipment needed fixing, or some other maintenance issue came up, the branch manager would record the details in a logbook kept at the outlet, send a photo of it to the operations team at the headquarters via Viber. The headquarters team would have to routinely compile information from their personal chats and take further steps such as contacting contractors. They would continue to update the branch through personal chat. \",/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Coordinating alone could take up to 30 minutes per issue of the operations team\"})}),\".\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"327\",src:\"https://framerusercontent.com/images/Oeudzb8iDNln8DKwXwPdpOrGM8.png\",srcSet:\"https://framerusercontent.com/images/Oeudzb8iDNln8DKwXwPdpOrGM8.png?scale-down-to=512 512w,https://framerusercontent.com/images/Oeudzb8iDNln8DKwXwPdpOrGM8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/Oeudzb8iDNln8DKwXwPdpOrGM8.png 1280w\",style:{aspectRatio:\"1280 / 654\"},width:\"640\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"With \",/*#__PURE__*/e(n,{href:\"https://www.larksuite.com/product/base\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Lark Base\"})}),\", the headquarters centralized store opening and closing checklists that were brand-specific. Now frontliners would submit an online Lark form from their phones, which would get auto-populated on a Lark Base table specific to each brand. The headquarters could see aggregated records of checklists for each brand at one glance, saving time. \"]}),/*#__PURE__*/e(\"p\",{children:\"But more than that, centralization allowed the headquarters to set standards and monitor its enforcement on the ground. It became simpler to open one more new outlet while ensuring the standards, and consequently, the customer experience were no different from other outlets within the same brand. \"}),/*#__PURE__*/e(\"p\",{children:\"Maintenance requests were centralized across brands for efficiency. For instance, if an outlet reported a damaged freezer, the operations team at the headquarters would see it in one place, and designate the right person-in-charge to fix the issue. \"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Digitalizing the workflows and aggregating data saved up to 70% of the team's time, at both the branch and headquarters\"})}),\". Further, configuring the level of centralization, by brand (for daily checklists) or altogether (for branch maintenance), empowered Vikings Philippines to optimize for their workflows.\"]}),/*#__PURE__*/t(\"p\",{children:['\"',/*#__PURE__*/e(\"em\",{children:\"Every brand is different. But it's also the same in that we want to ensure the highest customer service standard for whoever steps into an outlet owned by Vikings Philippines. Lark really helps us to enforce standards across the board, while accommodating the different needs of every brand.\"}),'\" - Jackson Go, CEO. ']}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Fast and Transparent Processes: Creating Smart Workflows with Lark Approvals\"}),/*#__PURE__*/e(\"p\",{children:\"When a branch needs to purchase materials or any items for an outlet, headquarters typically reviews the request. Approval authority and number of approvers depend on various factors including the brand or outlet making the request, the type of item and the monetary value involved. \"}),/*#__PURE__*/e(\"p\",{children:\"Before Lark, branch managers would submit requests in paper forms, take a photo and send it to the audit team at the headquarters. The audit team would sign on the photo and send it back, but also manually enter the request data into Excel for record-keeping.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"360\",src:\"https://framerusercontent.com/images/kTlTxbeks6n3Oi9p9cLLi2kMI.png\",srcSet:\"https://framerusercontent.com/images/kTlTxbeks6n3Oi9p9cLLi2kMI.png?scale-down-to=512 512w,https://framerusercontent.com/images/kTlTxbeks6n3Oi9p9cLLi2kMI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/kTlTxbeks6n3Oi9p9cLLi2kMI.png 1280w\",style:{aspectRatio:\"1280 / 720\"},width:\"640\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"After Lark, the approval process was in for a digital revolution. With \",/*#__PURE__*/e(n,{href:\"https://www.larksuite.com/en_us/product/approval\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Lark Approvals\"})}),\", Vikings Philippines went to the drawing board and mapped the logic for routing approvals. Based on this, they created a workflow where a branch manager could submit a request for approval on simple form via mobile. Lark Approvals then does the heavy lifting and route the request to the right people in an approval chain, sending automated notifications. Further, the branch manager can now transparently see all the approvers involved in the request and the real-time status of the approval.\"]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"353\",src:\"https://framerusercontent.com/images/KPMzoqFhh1J4inR7F2yNrfiLM.png\",srcSet:\"https://framerusercontent.com/images/KPMzoqFhh1J4inR7F2yNrfiLM.png?scale-down-to=512 512w,https://framerusercontent.com/images/KPMzoqFhh1J4inR7F2yNrfiLM.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/KPMzoqFhh1J4inR7F2yNrfiLM.png 1280w\",style:{aspectRatio:\"1280 / 707\"},width:\"640\"}),/*#__PURE__*/t(\"h2\",{children:[/*#__PURE__*/e(\"br\",{}),\"Keeping a pulse on Revenue: Streamlining Revenue Reporting with Lark Base\"]}),/*#__PURE__*/t(\"p\",{children:[\"With 68 different outlets, the audit team had to consolidate daily sales reports so that the leadership had a pulse on the revenue and performance of each brand and outlet. Before Lark, the audit team would compile and transcribe data in photos sent by branch managers. \",/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"The audit team ended up spending up to half a day every day recording manually, double-checking for errors, and reconciling sales figures with bank accounts\"})}),\".\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"360\",src:\"https://framerusercontent.com/images/JybUhT1zGuX7tG9i0h1vO7Xs.png\",srcSet:\"https://framerusercontent.com/images/JybUhT1zGuX7tG9i0h1vO7Xs.png?scale-down-to=512 512w,https://framerusercontent.com/images/JybUhT1zGuX7tG9i0h1vO7Xs.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/JybUhT1zGuX7tG9i0h1vO7Xs.png 1280w\",style:{aspectRatio:\"1280 / 720\"},width:\"640\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/t(\"strong\",{children:[/*#__PURE__*/e(\"br\",{}),\"After Lark, the audit team's efficiency doubled.\"]})}),\" Branch managers from each outlet would submit an online form that would auto-populate a Base record. The audit team only had to check one interface and look through one record that was already digitized. They only spent a total of 2 hours to reconcile daily sales reports of 60+ outlets across all brands.\"]}),/*#__PURE__*/e(\"p\",{children:\"Not only this, but Lark Base's granular access control meant that the aggregated sales report could be selectively disclosed by brand and branch. More than that, Vikings Philippines could now generate rich views of sales trends across brands and outlets, making trends visible and allowing them to take action swiftly. By digitalizing their processes, they were able to unlock unprecedented insights.\"}),/*#__PURE__*/t(\"p\",{children:['\"',/*#__PURE__*/e(\"em\",{children:\"Replacing paper with Lark was one of the best decisions. We have doubled our efficiency and save time everyday.\"}),'\" - Madam Gee, Audit. ']}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Building Community: Uniting Employees through Lark Moments and Lark Messenger\"}),/*#__PURE__*/e(\"p\",{children:\"As the company grew, managing 3000 employees became tedious and unwieldy. Vikings Philippines's workforce was roughly in 3 categories: employees in the headquarters, employees at outlets, and frontline freelancers at outlets. Headquarters and branch managers would use Viber, a personal chat app popular in the Philippines, and Facebook Messenger to communicate with frontliners and freelancers. Employees in the headquarters would use WhatsApp to communicate among themselves. \"}),/*#__PURE__*/t(\"p\",{children:[\"Vikings Philippines used \",/*#__PURE__*/e(n,{href:\"https://www.larksuite.com/en_us/product/messenger?\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Lark Messenger\"})}),\" to centralize communications among 3000 employees, from outlets to headquarters and across the 18 different brands. Vikings Philippines specifically used \",/*#__PURE__*/e(n,{href:\"https://www.larksuite.com/hc/en-US/articles/360048488478-use-moments\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Lark Moments\"})}),\", an internal social media feed, as a digital hallway where employees interact. Birthdays are celebrated and achievements are announced, creating an environment where the entire company can participate and share happy moments. This has inculcated a sense of identity and a stronger sense of community.\"]}),/*#__PURE__*/t(\"p\",{children:['\"',/*#__PURE__*/e(\"em\",{children:\"Lark is like a digital hallway for Vikings. We have over 3000 employees and freelancers across the country but this is one place where we can come to together to really unite as one team.\"}),'\" - Nic Aliwalas, HR Business Partner']}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Simplifying Expansion: Executing Complex Projects with Lark\"}),/*#__PURE__*/e(\"p\",{children:\"Beyond managing its existing outlets, Vikings Philippines was also expanding. Opening new outlets involved several processes that had to be completed within a tight timeframe. Apart from processes, new store opening involved different types of people-in-charge like interior decorators, branch managers, construction teams, handymen, in addition to teams at headquarters such as audit and project managers who had to be swift with decisions and approvals to ensure a timely launch. \"}),/*#__PURE__*/t(\"p\",{children:[\"Project managers at Vikings would use Excel to record the tasks, and update progress through the course of the project. However, they would have to use messaging apps like Viber and WhatsApp to nudge PICs to reply or notify of status updates. Project Managers could end up spending up to \",/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"20 minutes every day\"})}),\" just updating the records and trying to get a sense of progress. More than that, it was also difficult to ensure there was visibility for leaders. At one glance, they were not able to see what the project status was, how many tasks were in progress, how much money was already spent.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"324\",src:\"https://framerusercontent.com/images/tR4S86Zdok18gYGqy3Wu3yiWhM.png\",srcSet:\"https://framerusercontent.com/images/tR4S86Zdok18gYGqy3Wu3yiWhM.png?scale-down-to=512 512w,https://framerusercontent.com/images/tR4S86Zdok18gYGqy3Wu3yiWhM.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/tR4S86Zdok18gYGqy3Wu3yiWhM.png 1280w\",style:{aspectRatio:\"1280 / 648\"},width:\"640\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"After Lark, the team used Base to track projects and \",/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"saved 40% of the time\"})}),\". In one-click they were able to generate Gantt-charts and timeline visualizations. Project managers were able to immediately intuit what was a blocker, a dependency and understand the impact of any delay. Additionally, they were able to set up automations to trigger notifications. Project leaders were also able to plan on a higher level to see patterns in how long tasks typically took to complete.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion \"}),/*#__PURE__*/e(\"p\",{children:\"Vikings Philippines demonstrates the revolutionary impact that technology can have on operations, even among companies that are already trailblazers within their industry. Lark simplified the complexity of operating 68 outlets, managing 18 distinct brands, while engaging 3000+ employees. Lark has not only improved productivity by saving considerable time across various activities, but digitalization has also laid the groundwork for seeing unprecedented insights into operations.\"})]});export const richText4=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"h1\",{children:\"Embracing Innovation in a Digital World\"}),/*#__PURE__*/e(\"p\",{children:\"In the rapidly evolving digital world, Advance Intelligence Group recognized critical challenges affecting their global efficiency and teamwork. To uphold their values of innovation, efficiency, integrity, and collaboration, they embraced Lark, catalyzing a transformative journey that streamlined operations and enhanced global communication.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"The Challenges\"}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Global communication hurdles\"}),\": Managing teams across ten countries, the group faced language barriers and time zone differences, hindering effective communication.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Information access and retention\"}),\": Locating specific data was cumbersome, leading to inefficient communication cycles and loss of valuable corporate knowledge.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Complex app integration\"}),\": Disparate applications across departments increased training costs and distracted from primary tasks.\"]})}),/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Rapid growth challenges\"}),\": Aligning a rapidly expanding workforce with business objectives and integrating them into product strategies was a formidable task.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]})]}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"The Solution\"}),/*#__PURE__*/e(\"h3\",{children:\"Enhancing Communication and Collaboration\"}),/*#__PURE__*/e(\"p\",{children:\"Advance Intelligence Group's adoption of Lark brought a new level of efficiency and effectiveness to their international communication and collaboration efforts. By integrating Lark's advanced features, they were able to effectively bridge language gaps and coordinate across multiple time zones, a critical factor for their widespread operations. This shift improved team dynamics and meeting productivity, showcasing the direct impact of technology on global teamwork.\"}),/*#__PURE__*/e(\"img\",{alt:\"Cross-border meetings with real-time subtitles and translations\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/XtACVVaE9UHTx9bcgNmB8RhIgM.png\",srcSet:\"https://framerusercontent.com/images/XtACVVaE9UHTx9bcgNmB8RhIgM.png?scale-down-to=512 512w,https://framerusercontent.com/images/XtACVVaE9UHTx9bcgNmB8RhIgM.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/XtACVVaE9UHTx9bcgNmB8RhIgM.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Cross-border meetings with real-time subtitles and translations\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"The platform\u2019s translation feature ensured language inclusivity in meetings, enabling employees to engage in discussions in their native languages, thus ensuring crucial information was not lost in translation. Additionally, Lark\u2019s time zone display feature streamlined the process of scheduling meetings across various regions, a vital improvement for the Group's international teams.\"}),/*#__PURE__*/e(\"p\",{children:\"Lark also revolutionized meeting engagement by introducing dynamic elements such as Magic Share for real-time document collaboration and emoji reactions for non-verbal feedback. This innovation significantly enhanced interactive participation in meetings. Moreover, Lark Docs allowed teams to catch up asynchronously, reducing dependency on frequent meetings and making workflows more flexible.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Real-time document collaboration and comments during meetings for enhanced productivity\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/iVQEmQitj1d21x7RSvt84ams.png\",srcSet:\"https://framerusercontent.com/images/iVQEmQitj1d21x7RSvt84ams.png?scale-down-to=512 512w,https://framerusercontent.com/images/iVQEmQitj1d21x7RSvt84ams.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/iVQEmQitj1d21x7RSvt84ams.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Real-time document collaboration and comments during meetings for enhanced productivity\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Importantly, Lark's impact extended to external collaborations as well. In departments like marketing, the introduction of Lark Docs reshaped interactions with external agencies. Its capabilities for real-time editing and version control accelerated feedback loops and approvals, offering a substantial upgrade over traditional email-based communications. This feature facilitated more efficient and effective collaboration with external partners, ensuring seamless integration and alignment of objectives between Advance Intelligence Group and its external stakeholders.\"}),/*#__PURE__*/e(\"img\",{alt:\"Eliminate endless email chains with real-time document feedback\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/UpOJSQtX1nz7x1lVg7T5qEOPNuA.png\",srcSet:\"https://framerusercontent.com/images/UpOJSQtX1nz7x1lVg7T5qEOPNuA.png?scale-down-to=512 512w,https://framerusercontent.com/images/UpOJSQtX1nz7x1lVg7T5qEOPNuA.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/UpOJSQtX1nz7x1lVg7T5qEOPNuA.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Eliminate endless email chains with real-time document feedback\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:'\"Lark has been a game-changer for our team, making collaboration and communication much more efficient. With just one link, anyone can easily access, comment, and approve documents that were previously stored offline or in text form. It\\'s a quick and easy tool that anyone can adopt.\"'}),\" - \",/*#__PURE__*/e(\"strong\",{children:\"Jiazi Xu, Marketing Director, ADVANCE.AI\"})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Streamlining Information Access and Retention\"}),/*#__PURE__*/e(\"p\",{children:\"Implementing Lark transformed the way Advance Intelligence Group managed and accessed information. The creation of a centralized repository for all company data, via Lark Wiki and Docs, marked a pivotal change. This move not only streamlined data access but also ensured consistency and accuracy in information dissemination across the company\u2019s various departments and global regions. It was a key step in managing the complexity and volume of information typical for a large-scale enterprise.\"}),/*#__PURE__*/e(\"p\",{children:\"The innovation didn't stop there. The deployment of Mindy, an AI bot developed using Lark with ChatGPT, marked a revolutionary step in how employees accessed information. This AI-enabled feature provided instant responses to queries, bypassing the previously time-consuming process of searching through multiple files or relying on colleague assistance. Such efficiency is crucial in fast-paced environments where quick access to accurate information can significantly impact decision-making and productivity.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Mindy: A Lark-integrated AI bot streamlining information access with instant responses.\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/SykwCjXPRFUS0yi0S5h6muuUUI.png\",srcSet:\"https://framerusercontent.com/images/SykwCjXPRFUS0yi0S5h6muuUUI.png?scale-down-to=512 512w,https://framerusercontent.com/images/SykwCjXPRFUS0yi0S5h6muuUUI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/SykwCjXPRFUS0yi0S5h6muuUUI.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Mindy: A Lark-integrated AI bot streamlining information access with instant responses.\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Additionally, Lark addressed the challenge of information loss, especially relevant in large organizations with high employee turnover. By storing all documents on the platform, Advance Intelligence Group mitigated the risk of losing valuable knowledge when employees departed, ensuring continuity of information vital for maintaining long-term project integrity and strategic initiatives.\"}),/*#__PURE__*/e(\"p\",{children:\"A significant addition to this solution was Lark Lingo, a feature that greatly enhanced internal communication. Lark Lingo allowed users to easily understand and use organizational jargon, an essential tool for a multinational enterprise like Advance Intelligence Group, which might have unique terminologies and acronyms across different regions. By ensuring that all employees, regardless of their tenure or location, were on the same page, Lark Lingo played a key role in fostering a unified corporate culture and enhancing collaboration across diverse teams. This feature exemplified Lark's commitment to addressing the nuanced communication needs of a global enterprise, further streamlining information access and retention.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Quick access to company terms for easy team communication\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/YxXun6x0XlYiTlJqimwmWm3mLY.png\",srcSet:\"https://framerusercontent.com/images/YxXun6x0XlYiTlJqimwmWm3mLY.png?scale-down-to=512 512w,https://framerusercontent.com/images/YxXun6x0XlYiTlJqimwmWm3mLY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/YxXun6x0XlYiTlJqimwmWm3mLY.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Quick access to company terms for easy team communication\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"People Management with Lark Base\"}),/*#__PURE__*/e(\"p\",{children:\"Integrating Lark Base into their operations, Advance Intelligence Group took a significant leap in enhancing their human resources management. Lark Base, known for its user-friendliness and adaptability, provided a versatile platform that effectively catered to the diverse HR needs of their global team. This tool played a crucial role in simplifying complex HR processes and adapting to the diverse management needs inherent in an international workforce.\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:\"\\\"Lark's user experience is more straightforward. It's a lot easier to train users to access data via Base than via various HR systems using different methods and accounts.\\\" -\"}),\" \",/*#__PURE__*/e(\"strong\",{children:\"Gavin Ma, Senior HRIS Manager, Advance Intelligence Group\"})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"ul\",{children:/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Simplified performance review system\"}),\": One of the standout features of Lark Base is its ability to unify the entire performance review process into one seamless system. This integration of goal-setting, performance evaluations, and guidance using Lark Base and Lark OKR, along with easy-to-follow guidelines on Lark Wiki, removed the need for switching between multiple systems. Everything from setting objectives to reviewing performance and providing feedback was consolidated into a single, streamlined platform. This not only made the process more efficient but also ensured a cohesive experience for both managers and employees.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]})}),/*#__PURE__*/e(\"img\",{alt:\"A sample performance review process flow for line manager appraisals\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/RsTt2VyxleaMoXFdpyRPnAz6y8.png\",srcSet:\"https://framerusercontent.com/images/RsTt2VyxleaMoXFdpyRPnAz6y8.png?scale-down-to=512 512w,https://framerusercontent.com/images/RsTt2VyxleaMoXFdpyRPnAz6y8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/RsTt2VyxleaMoXFdpyRPnAz6y8.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"A sample performance review process flow for line manager appraisals\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"ul\",{children:/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Controlled access for streamlined workflows\"}),\": Managing a performance review process can be complex, especially with numerous steps involved like manager ratings and employee sign-offs. Lark Base simplified this complexity with its controlled access feature. This meant that each individual involved in the process only had access to the relevant information, ensuring security and proper management of sensitive data. Such controlled access not only made the workflow smoother but also maintained the confidentiality of the performance review process.\"]})})}),/*#__PURE__*/e(\"ul\",{children:/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Automated notifications for quick communication\"}),\": To facilitate timely communication, Advance Intelligence Group leveraged a \u201CPerformance Bot\u201D within Lark. This bot was programmed to automatically send updates and reminders to managers, HR personnel, and employees. This automation ensured that everyone received necessary notifications at the right time, eliminating the need for manual information dissemination and reducing the back-and-forth often associated with performance reviews.\"]})})}),/*#__PURE__*/e(\"ul\",{children:/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Intuitive data display for large teams\"}),\": With a workforce nearing 1,500 employees, visualizing individual and team performance can be a daunting task. Lark\u2019s dashboard feature addressed this challenge by offering a clear and intuitive display of performance metrics. It allowed admins to quickly view the progress of each Business Unit and the overall performance of staff, facilitating the identification of areas needing attention. The dashboard also enabled the Centre of Excellence to view performance distributions, aiding in strategic decisions related to talent development and management.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]})})}),/*#__PURE__*/e(\"img\",{alt:\"Dashboard for leaders to track and ensure timely completion of performance reviews\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/oFObrtc6HMykRnxEfMunlRbbsA.png\",srcSet:\"https://framerusercontent.com/images/oFObrtc6HMykRnxEfMunlRbbsA.png?scale-down-to=512 512w,https://framerusercontent.com/images/oFObrtc6HMykRnxEfMunlRbbsA.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/oFObrtc6HMykRnxEfMunlRbbsA.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Dashboard for leaders to track and ensure timely completion of performance reviews\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"In summary, Lark Base revolutionized people management for Advance Intelligence Group by offering an integrated, secure, and user-friendly platform that catered to the diverse needs of their global workforce. The platform\u2019s ability to streamline complex processes, coupled with its automated and intuitive features, significantly enhanced the efficiency and effectiveness of the Group\u2019s HR management strategies.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Creating an All-in-One Ecosystem\"}),/*#__PURE__*/e(\"p\",{children:\"The introduction of Lark\u2019s all-encompassing ecosystem was a game-changer for Advance Intelligence Group. It eliminated the need for multiple, disjointed software systems by offering a unified platform where various applications and tools could be integrated seamlessly. This consolidation not only simplified the technological infrastructure but also ensured a consistent and cohesive operational framework across the entire organization, a significant stride in enhancing overall corporate efficiency.\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:'\"As Lark grows its app ecosystem and deepens integration, it becomes increasingly convenient for users. The ease of launching new apps within Lark has led to a surge in creative solutions, meeting the diverse needs of businesses. This adaptability makes Lark a pivotal tool for enterprises seeking efficiency and innovation.\"'}),\" \",/*#__PURE__*/e(\"strong\",{children:\"- Mengjie Liu, SSC Head, Advance Intelligence Group\"})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Lark Custom Workplace: Easy access to self-developed or integrated software solutions.\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/rciRDQKzGOoMUE0QsKWtpfTpat4.png\",srcSet:\"https://framerusercontent.com/images/rciRDQKzGOoMUE0QsKWtpfTpat4.png?scale-down-to=512 512w,https://framerusercontent.com/images/rciRDQKzGOoMUE0QsKWtpfTpat4.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/rciRDQKzGOoMUE0QsKWtpfTpat4.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Lark Custom Workplace: Easy access to self-developed or integrated software solutions.\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Lark\u2019s versatile nature also proved advantageous in areas like event management, where marketing teams could centralize all information from planning to execution. The inclusion of tools like Hubspot further optimized these processes. \"}),/*#__PURE__*/e(\"img\",{alt:\"Handle everything from logistics to expenses seamlessly in one sheet\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/r17ecUVSCKVbiNoXNFjmt0UXpY.png\",srcSet:\"https://framerusercontent.com/images/r17ecUVSCKVbiNoXNFjmt0UXpY.png?scale-down-to=512 512w,https://framerusercontent.com/images/r17ecUVSCKVbiNoXNFjmt0UXpY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/r17ecUVSCKVbiNoXNFjmt0UXpY.png 1920w\",style:{aspectRatio:\"1920 / 1081\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"Handle everything from logistics to expenses seamlessly in one sheet\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Moreover, the platform\u2019s streamlined approach expedited the onboarding and training of new hires, significantly reducing training costs and enhancing overall productivity.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"The integration of Lark into Advance Intelligence Group's framework marked a significant shift in their operational approach. This strategic move effectively enhanced their communication, information management, and human resources processes, leading to an overall boost in efficiency and productivity. Their experience vividly demonstrates the transformative power of adopting the right digital tools in today's business environment, highlighting the role of technology in driving organizational advancement and success.\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:'\"Lark excels with its all-in-one architecture, where essential solutions are inherently integrated within the app itself. The streamlined approach fosters efficiency and simplicity, making it the ideal choice for dynamic, forward-thinking businesses.\"'}),\" - \",/*#__PURE__*/e(\"strong\",{children:\"Jiawei Hong, Group Brand Lead, Advance Intelligence Group\"})]})]});export const richText5=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"The Singapore National Day Parade (NDP) stands as a vibrant testament to the nation's unity, heritage, and aspirations. Each year, this grand event unfolds with a spectacular display of parades, performances, and pyrotechnics, capturing the heart and spirit of Singapore. The organization of the NDP Show Support Committee, a task steeped in both honor and complexity, falls to a dedicated Show Support Committee, responsible for bringing this national celebration to life. In 2023, the committee faced the familiar challenge of orchestrating this large-scale event, which required meticulous planning, coordination of thousands of participants, and management of myriad logistical details, all under the watchful eyes of a nation united in celebration.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"The Committee's Needs and the Role of a Comprehensive Tool\"}),/*#__PURE__*/e(\"div\",{className:\"framer-text-module\",style:{\"--aspect-ratio\":\"560 / 315\",aspectRatio:\"560 / 315\",height:\"auto\",width:\"100%\"},children:/*#__PURE__*/e(a,{componentIdentifier:\"module:NEd4VmDdsxM3StIUbddO/vYIHSp44qmOgHgaaijWz/YouTube.js:Youtube\",children:t=>/*#__PURE__*/e(s,{...t,isRed:!0,play:\"Off\",shouldMute:!0,thumbnail:\"High Quality\",url:\"https://www.youtube.com/watch?v=7rePYzNKLGY\"})})}),/*#__PURE__*/e(\"p\",{children:\"Given the scale and visibility of the NDP, the Show Support Committee's needs were multifaceted. They required a tool that could handle secure and efficient communication across various teams, manage sensitive documents with different access levels, and coordinate a wide array of operational logistics.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"1. Customized Communication and Document Security\"}),/*#__PURE__*/e(\"p\",{children:\"A solution like Lark offered a structured environment where access levels could be customized, ensuring that each group only accessed information pertinent to their role, thereby maintaining confidentiality.\"}),/*#__PURE__*/e(\"img\",{alt:\"NDP Organization Security Permission Setting\",className:\"framer-image\",height:\"427\",src:\"https://framerusercontent.com/images/zbXRZIKi3eEVyoFBF7ccTs8Bdlo.png\",srcSet:\"https://framerusercontent.com/images/zbXRZIKi3eEVyoFBF7ccTs8Bdlo.png?scale-down-to=512 512w,https://framerusercontent.com/images/zbXRZIKi3eEVyoFBF7ccTs8Bdlo.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/zbXRZIKi3eEVyoFBF7ccTs8Bdlo.png 1920w\",style:{aspectRatio:\"1920 / 854\"},width:\"960\"}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"User-Level Customization\"}),\": To manage the diverse needs of the committee, Lark allowed for the creation of different user profiles, each with specific access rights. For example, the Show Support Committee had broader access compared to civilian organizations, and sensitive documents were accessible only to authorized personnel. This ensured that confidential information remained secure and only those who needed it had access.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Activity Oversight and Continuity\"}),\": Lark provided the management team with tools to oversee all communications and document exchanges within the platform. This feature was especially useful in maintaining the integrity and continuity of information, even when there were changes in team members. When someone leaves the team, their access could be revoked, and their contributions are retained, making the handover to new members smoother.\"]})})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"2. Efficient Information Dissemination and Resource Centralization\"}),/*#__PURE__*/e(\"p\",{children:\"The committee needed to communicate efficiently without overloading members with irrelevant information. Segregating communications based on topics and relevance was crucial.\"}),/*#__PURE__*/e(\"img\",{alt:\"NDP Updates\",className:\"framer-image\",height:\"400\",src:\"https://framerusercontent.com/images/j401e8gq9uV9YI5Fi4NsFAlsIO0.png\",srcSet:\"https://framerusercontent.com/images/j401e8gq9uV9YI5Fi4NsFAlsIO0.png?scale-down-to=512 512w,https://framerusercontent.com/images/j401e8gq9uV9YI5Fi4NsFAlsIO0.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/j401e8gq9uV9YI5Fi4NsFAlsIO0.png 1920w\",style:{aspectRatio:\"1920 / 800\"},width:\"960\"}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Segmented Communication Channels\"}),\": Recognizing the need for organized and targeted communication, Lark enabled the creation of specific group chats and announcement channels. For instance, logistical updates were confined to relevant personnel, while general announcements were broadcasted to the entire committee. This prevented information overload and ensured that each team received only pertinent updates.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Centralized Information Repository\"}),\": Lark's centralized file storage and Wiki feature provided a one-stop repository for all event-related documents and resources. Whether it was rehearsal schedules, performance scripts, or logistic plans, everything was stored in an organized manner, easily searchable and accessible to those with the right permissions. This eliminated the inefficiency of sifting through endless message threads to find documents.\"]})})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"3. Operational Logistics and Resource Management\"}),/*#__PURE__*/e(\"img\",{alt:\"Inventory Management\",className:\"framer-image\",height:\"386\",src:\"https://framerusercontent.com/images/sv649f5cu59fLSVoNEHayauKgh4.png\",style:{aspectRatio:\"1024 / 772\"},width:\"512\"}),/*#__PURE__*/e(\"ul\",{children:/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Inventory Tracking with Forms\"}),\": Managing the vast inventory of the NDP, from performance equipment to logistical supplies, was streamlined using Lark\u2019s form feature. Each time an item like a chair or umbrella was loaned out or returned, the transaction was recorded via a simple form, triggering a notification to the inventory team. A real-time dashboard provided an up-to-date view of the inventory status, ensuring that all equipment was accounted for.\"]})})}),/*#__PURE__*/e(\"img\",{alt:\"Bus and Personnel Reporting\",className:\"framer-image\",height:\"400\",src:\"https://framerusercontent.com/images/0DuapUQoKCfR9rdJX6hoDCGLI.png\",srcSet:\"https://framerusercontent.com/images/0DuapUQoKCfR9rdJX6hoDCGLI.png?scale-down-to=512 512w,https://framerusercontent.com/images/0DuapUQoKCfR9rdJX6hoDCGLI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/0DuapUQoKCfR9rdJX6hoDCGLI.png 1920w\",style:{aspectRatio:\"1920 / 800\"},width:\"960\"}),/*#__PURE__*/e(\"ul\",{children:/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Transport Coordination and Attendance Tracking\"}),\": Lark\u2019s form feature was also employed to manage the transportation logistics for rehearsals and event days. Each bus's movements were tracked through forms, providing GPS-based updates on departures and arrivals. This enabled swift coordination in case of delays or rerouting. Additionally, bus in-charges used forms to report attendance, ensuring each location was adequately staffed. This data fed into a dashboard, giving the committee a real-time overview of personnel distribution across the event.\"]})})}),/*#__PURE__*/e(\"img\",{alt:\"Damage and Feedback Report\",className:\"framer-image\",height:\"400\",src:\"https://framerusercontent.com/images/M6z2ejL7ZdcI0PghS9Rszthxs.png\",srcSet:\"https://framerusercontent.com/images/M6z2ejL7ZdcI0PghS9Rszthxs.png?scale-down-to=512 512w,https://framerusercontent.com/images/M6z2ejL7ZdcI0PghS9Rszthxs.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/M6z2ejL7ZdcI0PghS9Rszthxs.png 1920w\",style:{aspectRatio:\"1920 / 800\"},width:\"960\"}),/*#__PURE__*/e(\"ul\",{children:/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Damage Control and Feedback Mechanism\"}),\": Using customized forms, participants and volunteers could report any damages or provide feedback instantly. This system allowed the maintenance team to respond swiftly to any issues, ensuring the smooth running of the event. Additionally, the feedback collected was a valuable resource for making immediate improvements and for planning future events, contributing significantly to the continuous enhancement of the parade experience.\"]})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"The NDP 2023 Show Support Committee's partnership with Lark streamlined communication and document management, enhancing operational efficiency. Lark's customized solutions met the committee's unique needs, showcasing the role of technology in simplifying complex event planning.\"})]});export const richText6=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"When you step into a Herbal Farmer store, it's like taking a quick trip through time. On one side, there's a nod to old-school herbal medicine. On the other, it feels like any other modern retail store you'd walk into today. Started in 2017, Herbal Farmer takes herbs processed in their own factory and sells them in modern retail outlets. Their main goal? Make herbal health food products accessible and appealing to the younger generation.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"The Challenges\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Efficient communication in an expanding landscape:\"}),\" With the brand's rapid growth, it faced a critical challenge - how to keep the lines of communication open and efficient across its expanding network of outlets. The team's primary communication tools, WhatsApp and WeChat, had served them well in the past. Still, as the volume of messages grew, essential requests like payment approvals, stock updates, and quality concerns often got lost amidst casual conversations. The blending of personal and professional exchanges in these messaging platforms hindered overall productivity and clarity.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]}),/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Overseeing widespread operations: \"}),\"With eight primary retail locations spread across Malaysia and several pop-up stores, Herbal Farmer had a diverse and geographically dispersed team. The absence of onsite supervisors in many of these locations added an extra layer of complexity to managing operations. Traditional methods of tracking employee attendance, such as manual sign-ins, proved inadequate in ensuring accurate attendance records.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Up-to-date inventory insights:\"}),\" Herbal Farmer boasted an extensive product range, comprising nearly 400 unique items. While their factory maintained records of inventory and packaging, not everyone in the organization had instant access to real-time data. This lack of immediate visibility into stock levels made it challenging to strategize and execute promotions effectively.\"]})})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"The Solution\"}),/*#__PURE__*/e(\"h3\",{children:\"Bridging communication from top floor to shop floor\"}),/*#__PURE__*/e(\"p\",{children:\"Lark introduced Herbal Farmer to a streamlined, transparent, and traceable communication model. When a store identified a quality concern or any other issue, it was logged into Lark Approval. These entries were more than just complaints; they became comprehensive reports that provided detailed insights into the issue's origin and potential solutions.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Employees report product quality issue using Lark Approval and discussion on next steps\",className:\"framer-image\",height:\"480\",src:\"https://framerusercontent.com/images/nUrEASrCjAyqsAmwS6hgzBQTVoM.png\",style:{aspectRatio:\"1280 / 960\"},width:\"640\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Herbal Farmer leveraged Lark\u2019s flexibility to design over 30 custom workflows, spanning from in-depth stock analyses to intricate customer feedback systems. Lark's user-friendly interface empowered Herbal Farmer to optimize their processes without relying on external expertise.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:'\"With Lark, our processes have become both sharp and timely. We\u2019ve not only identified but also crafted specialized workflows tailored to our needs without leaning on outside expertise.\"'})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Streamlined attendance and announcements\"}),/*#__PURE__*/e(\"p\",{children:\"Given Herbal Farmer's expansive operations across eight stores and pop-up locations, Lark's attendance feature brought significant relief. \"}),/*#__PURE__*/e(\"p\",{children:\"Every team member, regardless of their contract duration, was mandated to mark their attendance using Lark. This system included location verification and a facial recognition feature, ensuring the authenticity of attendance records.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Employee clocks in attendance with a verification photo\",className:\"framer-image\",height:\"960\",src:\"https://framerusercontent.com/images/ELRAQFoxpEMbeZy0yn7YHJpxSo.png\",style:{aspectRatio:\"2560 / 1920\"},width:\"1280\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"In addition, Lark Announcements feature streamlined company-wide communication. Herbal Farmer could now broadcast company news, promotional campaigns, and updates uniformly across all locations, keeping every team member in the loop.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Store promotion announcements on Lark Chat\",className:\"framer-image\",height:\"960\",src:\"https://framerusercontent.com/images/6Ut5SuQMsEAgJiMH3oPUxjm0.png\",style:{aspectRatio:\"2560 / 1920\"},width:\"1280\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Clear stock views for quick business moves\"}),/*#__PURE__*/e(\"p\",{children:\"Lark Sheets revolutionized how Herbal Farmer managed its extensive inventory. The factory's weekly stock and packaging data were meticulously inputted into Lark Sheets, offering a clear and real-time picture to all stakeholders. When certain items were running low on stock, the teams instantly received notifications, prompting them to hold off on promotions for those items. Conversely, items with a surplus triggered notifications to the Person-in-Charge to kickstart promotional campaigns.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Product production schedule management with Lark Sheets\",className:\"framer-image\",height:\"960\",src:\"https://framerusercontent.com/images/rfK5OeNEC4zklCx6jjnRNa87o.png\",style:{aspectRatio:\"2560 / 1920\"},width:\"1280\"}),/*#__PURE__*/e(\"img\",{alt:\"Shop inventory management with Lark Sheets\",className:\"framer-image\",height:\"960\",src:\"https://framerusercontent.com/images/aOhpFxF0Q63faRAvGToBFaIRcKg.png\",style:{aspectRatio:\"2560 / 1920\"},width:\"1280\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"The detailed planner within the sheet kept everyone in sync with what was being packaged, ensuring harmony between management and store-level operations. This improved visibility into inventory enabled Herbal Farmer to make informed decisions about stock levels and promotions, ultimately driving efficiency and cost savings.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"Herbal Farmer's journey with Lark is a testament to the remarkable transformation that can occur when tradition meets innovation. By integrating multiple tools into a cohesive platform, communication became not only more manageable but also more transparent. Cross-departmental collaboration flourished, and the frontline operations gained clarity and efficiency. The brand harnessed the power of technology to eliminate hidden costs, streamline processes, and drive overall efficiency.\"}),/*#__PURE__*/e(\"p\",{children:\"As aptly put by the team, \\\"once you experience the cohesive environment that Lark creates, it's challenging to revert to the old ways. It's not just about management; it's about valuing every team member and fostering a transparent, systematic structure.\\\" For Herbal Farmer, Lark has played a pivotal role in realizing that vision of a seamless blend of tradition and modernity.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]});export const richText7=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"In the fast-paced world of digital entertainment, DigiPlus gears up to elevate the game with its unique entertainment offerings powered by its dynamic workforce. As DigiPlus brings together talents across the globe with its network of 2,000 talents, DigiPlus embarked on a journey for more streamlined processes and smoother collaboration through Lark and Meegle. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Challenges\"}),/*#__PURE__*/e(\"h3\",{children:\"Challenge 1: Fostering seamless communication\"}),/*#__PURE__*/e(\"p\",{children:\"Communication was a challenge for DigiPlus' dynamic workforce, which comes from different parts of the world. Its employees preferred to communicate in their respective native languages. The use of different communication apps also posed challenges on security and efficiency. These unique challenges required a tool that would foster enhanced and seamless collaboration across the company. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Challenge 2: Streamlining work order & project management\"}),/*#__PURE__*/e(\"p\",{children:\"As an emerging business executing on game-changing initiatives, DigiPlus faced challenges in work order and project management. To address this, the company needed to improve its work processes and efficiencies, including adopting a dedicated project management and central repository tool. It underscored the need for a comprehensive solution that will enable tighter workstreams and more efficient coordination across teams. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Challenge 3: Revolutionizing issue tracking\"}),/*#__PURE__*/e(\"p\",{children:\"DigiPlus realized the need for a streamlined and efficient system to manage internal requests and approvals. Before implementing Lark Approvals, the company was using a manual system to manage approval processes that was inefficient and time-consuming. The manual process resulted in missed requests and communication breakdowns. DigiPlus recognized the critical need to improve this approach and introduce a more efficient and reliable system for issue tracking and approvals.\"}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Solutions\"}),/*#__PURE__*/e(\"h3\",{children:\"Solution 1: Unifying company-wide communication with Lark\"}),/*#__PURE__*/e(\"p\",{children:\"To bridge the communication divide, DigiPlus turned to Lark, seeking a centralized solution for company-wide communication, regardless of the employee's native language. Lark's versatile platform helped address communication silos within the company.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Lark company-wide announcements via chat\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/YwSoEhHwd7UGVb22P89y4eRfg.png\",srcSet:\"https://framerusercontent.com/images/YwSoEhHwd7UGVb22P89y4eRfg.png?scale-down-to=512 512w,https://framerusercontent.com/images/YwSoEhHwd7UGVb22P89y4eRfg.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/YwSoEhHwd7UGVb22P89y4eRfg.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"It allowed teams to seamlessly connect, whether through chat, email or meetings, eliminating language barriers. DigiPlus harnessed Lark's power to broadcast official announcements, ensuring that everyone received consistent organizational information.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Lark meetings with automated and translatable transcripts\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/GtJvdqKrKAw4c3LNb4jpg8a4.png\",srcSet:\"https://framerusercontent.com/images/GtJvdqKrKAw4c3LNb4jpg8a4.png?scale-down-to=512 512w,https://framerusercontent.com/images/GtJvdqKrKAw4c3LNb4jpg8a4.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/GtJvdqKrKAw4c3LNb4jpg8a4.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"To centralize vital information, DigiPlus consolidated organizational guidelines and SOPs on Lark Wiki, creating a single, reliable source of information.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Lark wiki to centralize organizational knowledge\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/4gui9gwV7JrsCbndM05PuaJBfw.png\",srcSet:\"https://framerusercontent.com/images/4gui9gwV7JrsCbndM05PuaJBfw.png?scale-down-to=512 512w,https://framerusercontent.com/images/4gui9gwV7JrsCbndM05PuaJBfw.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/4gui9gwV7JrsCbndM05PuaJBfw.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Solution 2: Enhancing work order and project management with Meegle\"}),/*#__PURE__*/e(\"p\",{children:\"DigiPlus recognized the need for efficiency in their work order management process and tapped on Meegle to help streamline operations. Meegle's comprehensive platform provided a clear and efficient view of work orders at every stage, from request to completion. The system not only identified the responsible person but also displayed crucial maintenance details such as affected equipment and failure start times. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Meegle for project management\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/E1VdoGKM3fmy1T6XcfQJht76BFs.png\",srcSet:\"https://framerusercontent.com/images/E1VdoGKM3fmy1T6XcfQJht76BFs.png?scale-down-to=512 512w,https://framerusercontent.com/images/E1VdoGKM3fmy1T6XcfQJht76BFs.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/E1VdoGKM3fmy1T6XcfQJht76BFs.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"With the introduction of Meegle, DigiPlus could also improve its project management processes. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"em\",{children:['\"Meegle has been an invaluable asset to our R&D team, providing significant support that extends beyond just our front-line employees. Its impact is so profound that even our senior management team has expressed their high satisfaction and appreciation for its contributions\" - ',/*#__PURE__*/e(\"strong\",{children:\"John Constantine, Head of Project Management\"})]})}),/*#__PURE__*/e(\"p\",{children:\"Here's how: Imagine a well-orchestrated production line in a factory where each step seamlessly triggers the next. Meegle turned DigiPlus' project management into a well-oiled machine. After approving work requests, the R&D team used to manually notify relevant colleagues via email about the results. It was akin to sending out handwritten notes in an age of instant messaging. With Meegle, they embraced automated notifications, much like the synchronized movements of an expertly choreographed dance.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Meegle for project management\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/OkrVqK6lJAHwTEyUh9vBxK0RqX4.png\",srcSet:\"https://framerusercontent.com/images/OkrVqK6lJAHwTEyUh9vBxK0RqX4.png?scale-down-to=512 512w,https://framerusercontent.com/images/OkrVqK6lJAHwTEyUh9vBxK0RqX4.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/OkrVqK6lJAHwTEyUh9vBxK0RqX4.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"For example, upon completing the initial review, if a work request did not meet acceptance criteria, Meegle automatically flags it for rejection. A notification was promptly sent to the requested colleagues from other departments, ensuring swift action.\"}),/*#__PURE__*/e(\"p\",{children:\"In essence, the migration from a manual to an automated process with the adoption of Meegle helped transform how project management is executed in the company. It ensured that every task and project was tracked, communicated, and executed with precision.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Solution 3: Optimizing issue tracking with Lark Approvals & Help Desk\"}),/*#__PURE__*/e(\"img\",{alt:\"Lark approvals for company asset requests\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/DEA6NtzE5imPpvQlfd8ZyospsnM.png\",srcSet:\"https://framerusercontent.com/images/DEA6NtzE5imPpvQlfd8ZyospsnM.png?scale-down-to=512 512w,https://framerusercontent.com/images/DEA6NtzE5imPpvQlfd8ZyospsnM.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/DEA6NtzE5imPpvQlfd8ZyospsnM.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"DigiPlus recognized the need for expedited issue resolution, particularly within its IT department. This led to the introduction of Lark Approvals and the establishment of a dedicated Lark IT Helpdesk. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"Lark help desk to support and automate commonly asked IT questions\",className:\"framer-image\",height:\"540\",src:\"https://framerusercontent.com/images/1IFBQdfM3CmrXhhZwIfpA30q70.png\",srcSet:\"https://framerusercontent.com/images/1IFBQdfM3CmrXhhZwIfpA30q70.png?scale-down-to=512 512w,https://framerusercontent.com/images/1IFBQdfM3CmrXhhZwIfpA30q70.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/1IFBQdfM3CmrXhhZwIfpA30q70.png 1920w\",style:{aspectRatio:\"1920 / 1080\"},width:\"960\"}),/*#__PURE__*/e(\"p\",{children:\"This shift substantially reduce the time required for IT issue resolution and approval processes, boasting an astounding 800% efficiency improvement. The IT department experienced a surge in satisfaction levels as a result of this streamlined approach. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/t(\"em\",{children:[\"\\\"Before implementing Lark, our IT department's paper-based approval process took up to 8 days. Now, with Lark's streamlined system, we complete the same process in just 1 day, achieving an 800% increase in efficiency. Additionally, IT issues that previously took a whole day to address are now resolved within 3 hours, contributing to a remarkable customer satisfaction rate of 99.9%.\\\" - \",/*#__PURE__*/e(\"strong\",{children:\"Simon, Infrastructure Manager\"})]})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"DigiPlus' strategic transformation journey, supported by Lark and Meegle, is a testament to its unwavering commitment to innovation and continuous evolution. By addressing communication challenges and streamlining critical processes, DigiPlus not only improved its internal operations and enhanced its competitiveness in the thriving digital entertainment industry. The success story of DigiPlus stands as an inspiration for organizations seeking to elevate its collaboration, increase efficiency, and achieve excellence in the dynamic digital landscape.\"})]});export const richText8=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Challenge\"})}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"504\",src:\"https://framerusercontent.com/images/WGvEZfvhAZ8LdgalCkFgJSfyEdw.jpg\",srcSet:\"https://framerusercontent.com/images/WGvEZfvhAZ8LdgalCkFgJSfyEdw.jpg?scale-down-to=512 512w,https://framerusercontent.com/images/WGvEZfvhAZ8LdgalCkFgJSfyEdw.jpg?scale-down-to=1024 1024w,https://framerusercontent.com/images/WGvEZfvhAZ8LdgalCkFgJSfyEdw.jpg 1680w\",style:{aspectRatio:\"1680 / 1008\"},width:\"840\"}),/*#__PURE__*/e(\"p\",{children:\"Carro had expanded quickly since its founding in 2015 with new operations in Malaysia, Indonesia and Thailand complimenting robust growth in its home market of Singapore.\"}),/*#__PURE__*/e(\"p\",{children:\"The team had been using a variety of siloed single-function tools. The added complexities from running a regional business like Carro meant that these separate applications, with their own ecosystems were unwieldly and inefficient.\"}),/*#__PURE__*/e(\"p\",{children:\"There came the need to find a new enterprise collaboration platform that could unify these business basics while at the same time offer future-proofing with more advanced features.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Lark Advantage\"})}),/*#__PURE__*/e(\"p\",{children:\"For Carro, Lark\u2019s powerful collaboration and communication platform brought harmony to Carro\u2019s team experience by combining many crucial business tools in one place.\"}),/*#__PURE__*/e(\"p\",{children:\"In particular, Lark\u2019s robust messenger with in-built translation and seamless video conferencing features meant that communication between teams was clear and efficient, regardless of location.\"}),/*#__PURE__*/e(\"p\",{children:\"The Carro team highlighted Lark\u2019s accessible design with our notification feature, whereby you can notify a colleague of anything, be it a new group or a comment in a document, with a single command.\"}),/*#__PURE__*/e(\"p\",{children:\"Carro has also started using more advanced Lark features such as Approvals and Lark Flow an automation tool that allows you to integrate different apps and services.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Result\"})}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Lark has improved communication and collaboration across cross-border teams.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Lark is being rolled out across Carro\u2019s different regions.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Lark has replaced multiple siloed Apps as Carro\u2019s main communication tool.\"})}),/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/e(\"p\",{children:\"Lark Flow has improved customer service and turnaround speed.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]})]})]});export const richText9=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"h1\",{children:\"The Challenges\"}),/*#__PURE__*/e(\"p\",{children:\"Running a restaurant comes with its fair share of challenges, and Mama Lou's management team encountered several obstacles that made their journey even tougher. Here are three of the biggest challenges they faced before they started using Lark:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/t(\"li\",{\"data-preset-tag\":\"p\",children:[/*#__PURE__*/t(\"p\",{children:[\"The management team at Mama Lou's strived to enhance communication with their frontline staff, but encountered challenges due to the use of multiple chat platforms. This led to confusion and delays in addressing concerns, with approvals via emails and Viber creating a cumbersome process that risked lost requests.\",/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/t(\"strong\",{children:[/*#__PURE__*/e(\"br\",{}),\"\\\"It was really stressful for each team to be using different platforms. I was looking for a tool where we don't have to switch apps anymore,\u201D said Mama Lou's CEO.\"]})})]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})})]}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[\"Mama Lou's underwent remarkable growth with the expansion of multiple stores, leading to an influx of valuable customer feedback. However, without a standardized method to capture and handle this feedback, they faced the challenge of effectively managing it. The decentralized approach made it necessary to improve consistency and timeliness in responding to customer inquiries and concerns. Furthermore, establishing a system for stores to share insights and best practices became vital to drive continuous improvement across all locations.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[\"Store managers at Mama Lou's faced difficulties in efficiently managing daily sales reports. The reliance on Viber chats for sharing created a manual process that burdened the finance teams with extra workload. Moreover, the use of pen-and-paper checklists hindered the ability to track and identify areas for improvement in restaurant operations.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})]})})]}),/*#__PURE__*/e(\"h1\",{children:\"The Solution\"}),/*#__PURE__*/e(\"div\",{className:\"framer-text-module\",style:{\"--aspect-ratio\":\"560 / 315\",aspectRatio:\"560 / 315\",height:\"auto\",width:\"100%\"},children:/*#__PURE__*/e(a,{componentIdentifier:\"module:NEd4VmDdsxM3StIUbddO/vYIHSp44qmOgHgaaijWz/YouTube.js:Youtube\",children:t=>/*#__PURE__*/e(s,{...t,isRed:!1,play:\"Off\",shouldMute:!0,thumbnail:\"High Quality\",url:\"https://www.youtube.com/watch?v=3Z041JKE1F8\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"Efficient Approval Process and Centralized Communication with Lark\"}),/*#__PURE__*/e(\"p\",{children:\"Mama Lou's uses Lark to simplify the approval process for its store managers seeking approval for promotions, marketing campaigns and budgeting, which can be very frequent. Previously, these requests were shared via email or Viber, resulting in buried approval requests and last-minute requests. With Lark, the approval process becomes centralized and trackable, ensuring that approval requests are distinct and easily identifiable.\"}),/*#__PURE__*/e(\"p\",{children:\"Before, getting approvals took 1-3 working days, but now it only takes hours \u2013 a clear sign of progress and efficiency.\"}),/*#__PURE__*/e(\"img\",{alt:\"Tracking Marketing Job Requests: Lark Approval with Approval History\",className:\"framer-image\",height:\"1440\",src:\"https://framerusercontent.com/images/JJnmXXr8xUI1wiaA30AMScqAk.png\",srcSet:\"https://framerusercontent.com/images/JJnmXXr8xUI1wiaA30AMScqAk.png?scale-down-to=512 512w,https://framerusercontent.com/images/JJnmXXr8xUI1wiaA30AMScqAk.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/JJnmXXr8xUI1wiaA30AMScqAk.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/JJnmXXr8xUI1wiaA30AMScqAk.png 3840w\",style:{aspectRatio:\"3840 / 2880\"},width:\"1920\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"Consolidating approval requests into a single platform enables better coordination and accountability, ensuring efficient decision-making.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"\\\"What we hate is to overwhelm one person with all the things or issues. When there's a payroll or design requests, what employees tend to do is to bombard that one person. Now it's more organized. It's less emotional and less stressful for my employees.\\\" - Mama Lou's CEO\"})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"A Recipe for 5-Star Success\"}),/*#__PURE__*/e(\"p\",{children:\"Lark Moments, affectionately known as 'Mamarable' within the company, played a crucial role in connecting and communicating with store managers to ensure exceptional customer service. Richard, the founder, implemented Lark Moments to track and improve customer feedback, resulting in an outstanding dining experience.\"}),/*#__PURE__*/e(\"img\",{alt:\"Leveraging Lark Moments: 'Mamarable' Customer Feedback Reporting for Actionable Next Steps\",className:\"framer-image\",height:\"1440\",src:\"https://framerusercontent.com/images/LZJlu5HRcApKVctPwn8crklbDMo.png\",srcSet:\"https://framerusercontent.com/images/LZJlu5HRcApKVctPwn8crklbDMo.png?scale-down-to=512 512w,https://framerusercontent.com/images/LZJlu5HRcApKVctPwn8crklbDMo.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/LZJlu5HRcApKVctPwn8crklbDMo.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/LZJlu5HRcApKVctPwn8crklbDMo.png 3840w\",style:{aspectRatio:\"3840 / 2881\"},width:\"1920\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"Store managers now post daily customer feedback, whether positive or negative, and Richard personally responds to each comment with an appropriate emoji. If an issue is identified by David, the President of the group, he promptly involves the relevant personnel for resolution.\"]}),/*#__PURE__*/e(\"p\",{children:\"This proactive approach has contributed to Mama Lou's impressive 4 out of 5-star reviews on Facebook and continuous praise for their exceptional food and service. Through 'Mamarable,' Mama Lou\u2019s management gains valuable visibility, while frontline staff members have the opportunity to receive recognition and learn from the best practices of other stores.\"}),/*#__PURE__*/e(\"img\",{alt:\"Near-Perfect 5-Star Reviews for Mama Lou's on Google and Facebook\",className:\"framer-image\",height:\"1440\",src:\"https://framerusercontent.com/images/0d5B4AiBhVlN0MrFpDODavK6K4s.png\",srcSet:\"https://framerusercontent.com/images/0d5B4AiBhVlN0MrFpDODavK6K4s.png?scale-down-to=512 512w,https://framerusercontent.com/images/0d5B4AiBhVlN0MrFpDODavK6K4s.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/0d5B4AiBhVlN0MrFpDODavK6K4s.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/0d5B4AiBhVlN0MrFpDODavK6K4s.png 3840w\",style:{aspectRatio:\"3840 / 2881\"},width:\"1920\"}),/*#__PURE__*/e(\"h2\",{children:\"Digitizing Processes for Efficiency\"}),/*#__PURE__*/e(\"p\",{children:\"Achieving 5-star reviews doesn't just depend on customer feedback, but also requires optimizing the overall operations of the business. For instance, regular store inspections are necessary to ensure smooth operations and excellent customer service.\"}),/*#__PURE__*/e(\"img\",{alt:\"A Stack of Paper-Based Store Inspection Checklists\",className:\"framer-image\",height:\"609\",src:\"https://framerusercontent.com/images/4lFXbWdAXatz87iScKW89uV8SQU.png\",style:{aspectRatio:\"1046 / 1218\"},width:\"523\"}),/*#__PURE__*/e(\"img\",{alt:\"Efficient Store Inspection via Mama Lou's Customized Lark Base Forms Interface\",className:\"framer-image\",height:\"1440\",src:\"https://framerusercontent.com/images/10QnQk4md2zlfxLI624yIPyzzzY.png\",srcSet:\"https://framerusercontent.com/images/10QnQk4md2zlfxLI624yIPyzzzY.png?scale-down-to=512 512w,https://framerusercontent.com/images/10QnQk4md2zlfxLI624yIPyzzzY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/10QnQk4md2zlfxLI624yIPyzzzY.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/10QnQk4md2zlfxLI624yIPyzzzY.png 3840w\",style:{aspectRatio:\"3840 / 2881\"},width:\"1920\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"Before using Lark, store managers posted opening and closing photos in a chat group. If there was something that needed attention, it would be converted into a task. While this was workable, it wasn't the most optimal process as tasks were sometimes missed and managers did not have a full picture of key issues in their stores. So the team shifted to Lark Base for better organization.\"]}),/*#__PURE__*/e(\"p\",{children:\"With Base, store managers now have easy visibility with a dashboard. Plus, notifications ensure accountability and a timeline.\"}),/*#__PURE__*/e(\"img\",{alt:\"Migration of Sales Reporting: Shifting from Viber Chats to Lark Base Dashboard\",className:\"framer-image\",height:\"1276\",src:\"https://framerusercontent.com/images/JbJG0PhqHgZWnyhw2PDkJsoNt2U.png\",srcSet:\"https://framerusercontent.com/images/JbJG0PhqHgZWnyhw2PDkJsoNt2U.png?scale-down-to=512 512w,https://framerusercontent.com/images/JbJG0PhqHgZWnyhw2PDkJsoNt2U.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/JbJG0PhqHgZWnyhw2PDkJsoNt2U.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/JbJG0PhqHgZWnyhw2PDkJsoNt2U.png?scale-down-to=4096 4096w,https://framerusercontent.com/images/JbJG0PhqHgZWnyhw2PDkJsoNt2U.png 4800w\",style:{aspectRatio:\"4800 / 2553\"},width:\"2400\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"Sales reporting transitioned from Viber chats to Lark Base dashboard\"})}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"br\",{}),\"The team also transitioned from manual chat-based sales reporting to a Base form that store managers can fill out. The project lead created a Base dashboard and provided access to the finance team to update its data. Once completed, an automated workflow will send daily updates directly to management's inbox. This eliminates the need for finance to consolidate data in Excel manually, saving time and reducing human errors.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:'\"We managed to reduce the process of inputting and validating numbers from hours in Excel sheets to less than 30 minutes, a significant improvement in efficiency.\" - Finance, Mama Lou\\'s'})})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h1\",{children:\"Conclusion\"}),/*#__PURE__*/e(\"p\",{children:\"Mama Lou's serves as an excellent example of how effective communication and operational efficiency can make or break a business in the food and beverage industry. By embracing digitalization and leveraging Lark's powerful communication and productivity tools, Mama Lou's successfully streamlined their processes, improved coordination among staff, and enhanced customer satisfaction. With Lark's user-friendly interface, your restaurant can easily get started on optimizing its operations and elevating customer satisfaction. \"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"As Mama Lou's CEO said, \\\"In terms of usability it's very much the same as other tools. It's user-friendly. Our employees use it in their day-to-day collaboration\u201D\"})})})]});export const richText10=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"h2\",{children:\"The challenges\"}),/*#__PURE__*/e(\"p\",{children:\"Before implementing Lark, Journey Kaffe's team relied on LINE, the instant messaging app, for daily work communication. However, this resulted in important tasks being overlooked.\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Too many spreadsheets:\"}),\" Daily tasks such as inspections, maintenance, and defect reporting were managed manually on Excel sheets instead. Store teams struggled to keep track, and without automated reminders, requests slipped through the cracks.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Lost track in messages:\"}),\" Store employees, especially new ones, often find themselves lost in countless new messages. Without access to the full chat history, they struggle to catch up on what they need to do and where they can find resources.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Hard to gain a holistic view of business:\"}),\" The management team struggled to keep up with daily store operations and messages, often relying on attending every meeting or sorting through Excel sheets just to stay informed, which is not the best way to use their time.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"The solutions\"}),/*#__PURE__*/e(\"p\",{children:\"To address these challenges, the Journey Kaffe team decided to replace LINE and their spreadsheets with Lark.\"}),/*#__PURE__*/e(\"h3\",{children:\"Supercharge store operations efficiency\"}),/*#__PURE__*/e(\"p\",{children:\"Journey Kaffe's store teams have switched from using Excel sheets to Lark Base for conducting monthly facility inspections. This change ensures that all appliances are running smoothly and within maintenance deadlines. With the Form view, a store employee can easily conduct a detailed online inspection and ensure that no defects are left unaddressed.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"1647\",src:\"https://framerusercontent.com/images/a1H6Y4Jyow2EkbLTtDteWej72zI.png\",srcSet:\"https://framerusercontent.com/images/a1H6Y4Jyow2EkbLTtDteWej72zI.png?scale-down-to=512 512w,https://framerusercontent.com/images/a1H6Y4Jyow2EkbLTtDteWej72zI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/a1H6Y4Jyow2EkbLTtDteWej72zI.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/a1H6Y4Jyow2EkbLTtDteWej72zI.png?scale-down-to=4096 4096w,https://framerusercontent.com/images/a1H6Y4Jyow2EkbLTtDteWej72zI.png 4941w\",style:{aspectRatio:\"4941 / 3295\"},width:\"2470\"}),/*#__PURE__*/e(\"p\",{children:\"In addition, Journey Kaffe uses Lark Base to collect and fix kitchenware damage more efficiently. Store staff can quickly submit a defect report on their phone, and responsible teams receive automated reminders to follow up on time for fixes or order a replacement based on the pictures provided in the reports.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"1531\",src:\"https://framerusercontent.com/images/InqSnKnMvChuRwLWfLkRl0VyRsc.png\",srcSet:\"https://framerusercontent.com/images/InqSnKnMvChuRwLWfLkRl0VyRsc.png?scale-down-to=512 512w,https://framerusercontent.com/images/InqSnKnMvChuRwLWfLkRl0VyRsc.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/InqSnKnMvChuRwLWfLkRl0VyRsc.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/InqSnKnMvChuRwLWfLkRl0VyRsc.png?scale-down-to=4096 4096w,https://framerusercontent.com/images/InqSnKnMvChuRwLWfLkRl0VyRsc.png 5744w\",style:{aspectRatio:\"5744 / 3062\"},width:\"2872\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"Stay up-to-date on revenue trends\"}),/*#__PURE__*/e(\"p\",{children:\"Before Lark, the Journey Kaffe team and its owner had to go through a lot of Excel exercises just to get a much-delayed revenue report. Today, the four stores have replaced Excel with Lark Base and collect accurate weekly revenue numbers using a single table.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"3024\",src:\"https://framerusercontent.com/images/6DwQbemepMgzWicROTU8gf3Fk4.png\",srcSet:\"https://framerusercontent.com/images/6DwQbemepMgzWicROTU8gf3Fk4.png?scale-down-to=1024 960w,https://framerusercontent.com/images/6DwQbemepMgzWicROTU8gf3Fk4.png?scale-down-to=2048 1921w,https://framerusercontent.com/images/6DwQbemepMgzWicROTU8gf3Fk4.png?scale-down-to=4096 3842w,https://framerusercontent.com/images/6DwQbemepMgzWicROTU8gf3Fk4.png 5674w\",style:{aspectRatio:\"5674 / 6049\"},width:\"2837\"}),/*#__PURE__*/e(\"p\",{children:\"By centralizing all the data in one place, the management team can create revenue dashboards that refresh automatically with any updates, all from within the same base. This makes it easy for managers to stay on top of sales trends on their laptops or phones, without having to call each store for details.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h3\",{children:\"Gain context in one click\"}),/*#__PURE__*/e(\"p\",{children:\"On Lark, the HR team at Journey Kaffe helps employees get rid of the message flooding they previously struggled with and find what they need easily. The team organizes company resources such as the employee handbook and vacation policies using Lark Wiki. They then connect the online documents with their own Lark Lingo.\"}),/*#__PURE__*/e(\"p\",{children:'This way, when employees send messages with relevant keywords like \"vacations,\" the word becomes clickable automatically, listing out relevant vacation policies and the application entrance. Senior staff can greatly save time on onboarding and training newcomers with this smart help.'}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"By using Lark for store operations and employee management, Journey Kaffe has seen a significant improvement in their overall efficiency. The store operations team has been able to streamline their daily tasks and employee onboarding to provide better products and services. The management team has been able to stay on top of the sales trends and daily store operations more easily, helping them take informed actions on the business.\"})]});export const richText11=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"div\",{className:\"framer-text-module\",style:{\"--aspect-ratio\":\"560 / 315\",aspectRatio:\"560 / 315\",height:\"auto\",width:\"100%\"},children:/*#__PURE__*/e(a,{componentIdentifier:\"module:NEd4VmDdsxM3StIUbddO/vYIHSp44qmOgHgaaijWz/YouTube.js:Youtube\",children:t=>/*#__PURE__*/e(s,{...t,isRed:!0,play:\"Off\",shouldMute:!0,thumbnail:\"High Quality\",url:\"https://www.youtube.com/watch?v=m659NOOi0qU\"})})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Challenge\"})}),/*#__PURE__*/e(\"p\",{children:'Before using Lark, Zero& was juggling five different SaaS solutions: \"We previously considered WeChat, Slack, GSuite, all those things. But, we were looking for a one-stop solution. It was really hard to find a product like that before Lark.\" Says Toby, CEO of Zero&. '}),/*#__PURE__*/e(\"p\",{children:\"With the rate of expansion that Zero& was aiming to achieve and the need to continuously innovate in this industry, it was crucial for their team to use a tool to centralize all of their business operations. Their key challenges included managing all employees in one place, completing efficient backend operations, quickly onboarding new employees, and standardizing store expansion processes.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:/*#__PURE__*/e(\"strong\",{children:\"The Solution\"})}),/*#__PURE__*/t(\"p\",{children:[\"Now with Lark, they only use one app for all aspects of their business, whether it's connecting employees and global teams, conducting waste reporting, launching new stores, or training their frontline \",/*#__PURE__*/e(\"em\",{children:\"Tearista \"}),\"workers.\"]}),/*#__PURE__*/e(\"p\",{children:'\"I\\'m a big fan of being simple and having one thing that can help you to finish multiple tasks.\" Says Toby, \"Lark is well-positioned for that. We use it for operations, internal meetings, video conferences, scheduling, calendar, approvals\u2014you name it. The whole company lives and breathes on it. You can easily replace Zoom, GSuite, other tools, and save money.\"'}),/*#__PURE__*/t(\"p\",{children:[\"Clear communication is crucial for Zero&'s operations, given its presence across 16 locations with over 300 employees. They've set up \",/*#__PURE__*/e(n,{href:\"https://www.larksuite.com/en_us/product/messenger?from=zero&customerstory\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"specific chat groups\"})}),\" for each store where their staff can send updates, address challenges, and facilitate urgent orders for ingredients, along with a company-wide chat for big announcements.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"845\",src:\"https://framerusercontent.com/images/y0VyS4efXx6TnJShF6Y4QKbxI.png\",srcSet:\"https://framerusercontent.com/images/y0VyS4efXx6TnJShF6Y4QKbxI.png?scale-down-to=512 512w,https://framerusercontent.com/images/y0VyS4efXx6TnJShF6Y4QKbxI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/y0VyS4efXx6TnJShF6Y4QKbxI.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/y0VyS4efXx6TnJShF6Y4QKbxI.png 2819w\",style:{aspectRatio:\"2819 / 1690\"},width:\"1409\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:'They also engage with their external stakeholders on Lark, including delivery personnel, warehouse staff, and IT teams, ensuring any onsite issues are promptly addressed. Regardless of where their stakeholders or teammates are located, Lark allows them to connect with their global teams seamlessly without any restrictions. \"Lark is also good for cross-border team building,\" says Toby, \"if you have a team in the US and also teams outside of the US, the translation function is great. If you are in a different time zone, your time zone will be a pop-up reminder for your counterparts, so they know, \\'hey, it\\'s actually nighttime for you.\\'\"'}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"An essential hub for all operations\"}),/*#__PURE__*/e(\"p\",{children:\"Zero& manages multiple key aspects of their everyday operations through Lark Base dashboards and Sheets, which include:\"}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Operations planning:\"}),\" daily inventory management, vendor management, and daily ingredients purchase orders\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Store management\"}),\": staff schedules and breaks, store item checklists, and waste reports\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Quality control:\"}),\" fridge temperature tracking, trash removal reminders, and inspection management\"]})})]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"1445\",src:\"https://framerusercontent.com/images/8DphaRORVgG6mlDtXVhxnZYtw8.png\",srcSet:\"https://framerusercontent.com/images/8DphaRORVgG6mlDtXVhxnZYtw8.png?scale-down-to=512 512w,https://framerusercontent.com/images/8DphaRORVgG6mlDtXVhxnZYtw8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/8DphaRORVgG6mlDtXVhxnZYtw8.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/8DphaRORVgG6mlDtXVhxnZYtw8.png?scale-down-to=4096 4096w,https://framerusercontent.com/images/8DphaRORVgG6mlDtXVhxnZYtw8.png 4162w\",style:{aspectRatio:\"4162 / 2890\"},width:\"2081\"}),/*#__PURE__*/e(\"p\",{children:\"For each store location, each employee has a phone to complete all of these operational tasks at their fingertips within seconds. Plus, they install tablets in the kitchen areas so that Tearistas and managers can quickly fill out forms and report real-time data within Lark.\"}),/*#__PURE__*/t(\"p\",{children:[\"To complete their tasks even faster, Zero& uses \",/*#__PURE__*/e(n,{href:\"https://www.larksuite.com/product/base?from=zero&customerstory\",motionChild:!0,nodeId:\"GL3H6ubFy\",openInNewTab:!0,scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Lark's automation tools\"})}),' to create workflows for completing reports, logging freezer temperatures, and reminders for taking the trash out and staff breaks. In the words of Claudia, a Tearista at Zero&, \"I love Lark because it sends me notifications before my shift actually occurs and reminds me to clock in/out. And since I have my phone on me at all times, I can easily get the notifications and respond while also moving around the kitchen and being able to do the tasks I need to.\"']}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"360\",src:\"https://framerusercontent.com/images/6Qn81xDqQaS7cQDRHi9GVVx0.png\",srcSet:\"https://framerusercontent.com/images/6Qn81xDqQaS7cQDRHi9GVVx0.png?scale-down-to=512 512w,https://framerusercontent.com/images/6Qn81xDqQaS7cQDRHi9GVVx0.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/6Qn81xDqQaS7cQDRHi9GVVx0.png 1280w\",style:{aspectRatio:\"1280 / 720\"},width:\"640\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"p\",{children:\"With Lark's flexible customization features and robust integration tools, Zero& has also created their own staff management system with Lark, such as shift management and a clock in/out system, so that their employees don't need to waste time toggling between external apps. 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