{
  "version": 3,
  "sources": ["ssg:https://framerusercontent.com/modules/c8RRVj3zq7VsIevuizeh/7mP2oMiJo0lIh1fa4nj6/augiA20Il.js"],
  "sourcesContent": ["// Generated by Framer (98a2bb2)\nexport default function metadata(params,activeLocale){return{breakpoints:[{hash:\"72rtr7\",mediaQuery:\"(min-width: 1200px)\"},{hash:\"2mf7qb\",mediaQuery:\"(min-width: 810px) and (max-width: 1199px)\"},{hash:\"jytu2g\",mediaQuery:\"(max-width: 809px)\"}],customHTMLHeadStart:'<script type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is an AI enterprise support agent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"An AI enterprise support agent is a smart, automated assistant built specifically to handle high-volume, complex customer service tasks for large organizations. Fini\\'s AI agent, Sophie, stands out by not only managing conversations but also performing backend operations like issuing refunds, checking KYC status, and updating account information in real time, delivering end-to-end resolutions with consistency and scale.\"}},{\"@type\":\"Question\",\"name\":\"How is agentic AI different from chatbots?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Agentic AI is fundamentally different from traditional chatbots. While chatbots follow scripts or fetch answers from a static FAQ database, agentic AI like Fini\\'s Sophie takes things further by autonomously understanding customer intent, making informed decisions, and executing secure actions across connected systems, essentially functioning like a virtual support teammate that solves real problems instead of just answering questions.\"}},{\"@type\":\"Question\",\"name\":\"What makes Fini the best AI support agent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Fini\u2019s Sophie is the most advanced enterprise-ready AI agent on the market. She automates over 80% of support tickets, integrates seamlessly with tools like Salesforce and Zendesk, complies with the strictest data standards including SOC 2 Type II and GDPR, and learns continuously from your business data to improve resolution quality. This results in faster responses, happier customers, and lower support costs for modern teams.\"}},{\"@type\":\"Question\",\"name\":\"Which platforms does Fini support?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Fini integrates with a wide array of enterprise tools. Sophie connects natively with Zendesk, Salesforce, Intercom, Gorgias, HubSpot, Front, and any internal systems via secure REST APIs. This ensures full ticket visibility, secure data access, and consistent resolution experiences across your support ecosystem, no matter how complex or custom your backend is.\"}},{\"@type\":\"Question\",\"name\":\"Can Sophie take real actions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely. Sophie is not limited to conversational capabilities, she performs secure API calls to carry out tasks like refunds, order modifications, subscription changes, KYC validations, password resets, and more. Each action is governed by defined business rules and guardrails, ensuring safety, compliance, and traceability for every customer interaction she handles.\"}},{\"@type\":\"Question\",\"name\":\"Does Fini automate support?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Fini\u2019s Sophie automates up to 80% of incoming support tickets. She handles transactional queries, policy-based issues, and repetitive questions without needing agent intervention. With built-in learning capabilities, Sophie improves her responses over time and helps human agents focus on high-value conversations, thereby boosting the overall efficiency of your support operation.\"}},{\"@type\":\"Question\",\"name\":\"Is Fini suitable for large teams?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Fini is purpose-built for enterprises managing high-ticket volumes. Whether you\\'re handling 50,000 tickets annually or operating across multiple languages and time zones, Sophie scales effortlessly. She supports multilingual interactions, omnichannel coverage including chat and email, and is fully customizable to meet specific enterprise workflows and compliance needs.\"}},{\"@type\":\"Question\",\"name\":\"How secure is Fini?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Security and compliance are core to Fini\u2019s architecture. We are SOC 2 Type II, ISO-27001, GDPR, and CCPA compliant. Sophie can redact personally identifiable information, enforce access controls, retain data based on custom rules, and log every decision made, ensuring full transparency and enterprise-grade security across all operations.\"}},{\"@type\":\"Question\",\"name\":\"What results can I expect?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Fini delivers tangible business outcomes. Customers using Sophie report automation rates exceeding 80%, customer satisfaction (CSAT) gains of 10% or more, median first-response times under 5 seconds, and support cost reductions by as much as 50%. These outcomes are consistently validated across fintech, e-commerce, SaaS, and regulated industries.\"}},{\"@type\":\"Question\",\"name\":\"What pricing does Fini offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Fini offers a resolution-based pricing model that aligns with customer success. You only pay when Sophie resolves a ticket completely. There are no per-seat or usage-based charges. A generous 90-day free trial gives your team time to evaluate performance, hit automation targets, and realize ROI before committing financially.\"}}]}</script>\\n',description:\"Deliver human-like support with our AI Agent, Sophie. Purpose-built to understand customer intent, Sophie solves complex queries and resolves up to 80% of support tickets efficiently.\",elements:{b3Q3nFEwf:\"case-study\",hofcm_hCk:\"card1\",LPXiqdtyJ:\"toolkit\",z0Z_JuH_U:\"hero\"},framerSearch:{index:true},robots:\"max-image-preview:large\",serializationId:\"framer-L7Th5\",title:\"Fini AI | AI that works like your best Support Agent\",viewport:\"width=device-width\"};}export const metadataVersion=1;\nexport const __FramerMetadata__ = {\"exports\":{\"metadataVersion\":{\"type\":\"variable\",\"annotations\":{\"framerContractVersion\":\"1\"}},\"default\":{\"type\":\"function\",\"annotations\":{\"framerContractVersion\":\"1\"}},\"__FramerMetadata__\":{\"type\":\"variable\"}}}"],
  "mappings": "AACe,SAARA,EAA0BC,EAAOC,EAAa,CAAC,MAAM,CAAC,YAAY,CAAC,CAAC,KAAK,SAAS,WAAW,qBAAqB,EAAE,CAAC,KAAK,SAAS,WAAW,4CAA4C,EAAE,CAAC,KAAK,SAAS,WAAW,oBAAoB,CAAC,EAAE,oBAAoB;AAAA,EAA04J,YAAY,0LAA0L,SAAS,CAAC,UAAU,aAAa,UAAU,QAAQ,UAAU,UAAU,UAAU,MAAM,EAAE,aAAa,CAAC,MAAM,EAAI,EAAE,OAAO,0BAA0B,gBAAgB,eAAe,MAAM,uDAAuD,SAAS,oBAAoB,CAAE,CAAQ,IAAMC,EAAgB,EACxnLC,EAAqB,CAAC,QAAU,CAAC,gBAAkB,CAAC,KAAO,WAAW,YAAc,CAAC,sBAAwB,GAAG,CAAC,EAAE,QAAU,CAAC,KAAO,WAAW,YAAc,CAAC,sBAAwB,GAAG,CAAC,EAAE,mBAAqB,CAAC,KAAO,UAAU,CAAC,CAAC",
  "names": ["metadata", "params", "activeLocale", "metadataVersion", "__FramerMetadata__"]
}
