{"version":3,"file":"FAQList.CFVPAHgo.mjs","names":["useRef","useState"],"sources":["https:/framerusercontent.com/modules/IPEQpQzYpspQHCjbKEsT/bqZzMWnCvRvXdgPgySEo/FAQList.js"],"sourcesContent":["import{jsx as _jsx,jsxs as _jsxs}from\"react/jsx-runtime\";import{addPropertyControls,ControlType}from\"framer\";import{useState,useRef,useEffect}from\"react\";// Canonical Teal 11 on light surfaces (was JADE_9 = Radix Jade 9 #29a383,\n// standardised to the darker Teal 11 per V13 brand pass — used as the\n// accent for question text and the + ring on the light FAQ accordion).\nconst TEAL_11_LIGHT=\"rgb(0, 133, 115)\";const DRIVERS_ITEMS=[{q:\"How does smart charging work?\",a:\"Smart charging automatically schedules your EV to charge during off-peak hours when electricity is cheapest and the grid is greenest, all without any action from you.\"},{q:\"Is ev.energy compatible with my vehicle?\",a:\"ev.energy works with most major EV brands including Tesla, Nissan, Renault, Hyundai, Kia, BMW and more. Check our compatibility page for the full list.\"},{q:\"Can I override the smart schedule?\",a:\"Yes. You can set a departure time or charge immediately at any point through the app. Your preferences always take priority.\"},{q:\"How much can I save?\",a:\"Drivers typically save \\xa3200 to \\xa3400 per year by charging on smart tariffs combined with off-peak scheduling.\"},{q:\"Is my data secure?\",a:\"We use industry-standard encryption and never sell your personal data. You control what information is shared and can withdraw access at any time.\"}];const EVE_PLATFORM_ITEMS=[{q:\"How long does deployment take?\",a:\"Pilots can move in weeks. Full programs scale on the regulator's clock, with the evidence already in the filing. ChargeWise (MCE + SVCE) reached 1,000+ enrollments in two months; SmartCharge NY scaled to 27,000+ EVs.\"},{q:\"What does Eve cover that other Edge DERMS platforms don't?\",a:\"Plan and Defend. Most Edge DERMS platforms cover Enroll and Act. Eve runs the full lifecycle: business case to filing, on one stack, with one audit trail.\"},{q:\"Does Eve integrate with our existing systems?\",a:\"Yes. Eve layers over your existing stack. No rip and replace. Native connectors for AMI, OMS, CIS, EV telematics, EVSE networks, solar inverters, batteries and OEM APIs.\"},{q:\"How is M&V handled?\",a:\"Settlement-grade M&V, IPMVP-aligned, output as a native artifact of every dispatch event. SOC 2 controlled. Regulator-format ready for EAM, DSSS and CPUC filings.\"},{q:\"What's the customer reach?\",a:\"300,000+ users today. ~95% of US EV households reachable through the combined enrollment channel set: app, web, OEM partnerships, EVSE integrations and bring-your-own-charger.\"}];const INSIGHT_ITEMS=[{q:\"What data does Eve Insight need to start working?\",a:\"None of yours, on day one. Eve Insight runs on Tier 1 public datasets: NREL EVI-Pro load profiles, US Census ACS demographics, hosting capacity maps, and published regulatory frameworks. No AMI integration required. When your utility shares its own data later, Eve incorporates it for sharper scenarios and tighter confidence intervals.\"},{q:\"How does Eve plan for data centre interconnections?\",a:\"The Data Centre Interconnection chip models the load profile of a proposed data centre against your feeder hosting capacity, factoring in flexible operating profiles and time-of-use shaping. Output: feeder-level capacity headroom, deferral value, and a ratepayer impact summary, returned in minutes.\"},{q:\"How accurate are the projections without our own data?\",a:\"Public data on day one. Methodology regulators recognize. NREL EVI-Pro is the federal reference for EV charging load profiles. ACS is the federal reference for customer segmentation. The published confidence intervals on each chip output show the projection range and tighten when utility data is layered in.\"},{q:\"Can Eve Insight produce filing-ready documents?\",a:\"Yes. Use Cases Customer Program Design + IPMVP Baseline Methodology output documents formatted for EAM (New York), DSSS (Maryland), CPUC advanced rate design (California), and performance-based filings elsewhere. Methodology citations appear inline so the path from the answer to your filing is short.\"},{q:\"What baselines does Eve align to?\",a:\"IPMVP Option C by default. NY Joint Utilities baseline (April 2026 update), Maryland DRIVE Act DSSS, and CPUC advanced rate design supported as native output. The IPMVP baseline methodology chip walks through the baseline choice for any program archetype.\"},{q:\"How does Eve forecast enrollment without seeing my customer data?\",a:\"VPP enrollment forecast chip uses Census ACS demographic data, NREL EVI-Pro adoption curves, and published program-design parameters (incentive structure, eligibility, marketing budget) to project enrollment by quarter. Replace any public-data input with your own utility data for higher fidelity.\"},{q:\"How does Eve handle confidential utility data?\",a:\"SOC 2 certified data handling. Customer PII and AMI data stay in your environment; Eve Insight receives only the data needed for the requested analysis. Your data stays where you put it.\"}];const PROGRAMS_ITEMS=[{q:\"How long does it take to design and launch a program with Eve?\",a:\"Pilots can move in weeks. ChargeWise (MCE + SVCE) reached 1,000+ enrollments in two months. SmartCharge NY scaled to 27,000+ EVs at Con Edison. Full programs scale on the regulator's clock; Eve shortens everything else through pre-built baseline methodology and ratepayer impact analysis.\"},{q:\"Can we run multiple incentive models simultaneously?\",a:\"Yes. Fixed credits, bill discounts, time-window incentives, dispatch payments and managed-charging guidance can run side by side, scoped by customer segment or tariff. See the Program Types Matrix above for the full configuration set.\"},{q:\"Does Eve handle CCA programs differently from IOU programs?\",a:\"Yes. California CCAs hold CPUC-approved rate authority directly, with fewer procurement steps than IOU programs. ChargeWise launched across two CCAs in two months. Eve adapts the program lifecycle to CCA-specific approval cadence and reporting requirements.\"},{q:\"What enrollment channels does Eve support?\",a:\"App, web, OEM and telematics partnerships, EVSE provider integrations, bring-your-own-charger, and utility-branded outreach. ~95% of US EV households are reachable through the combined channel set.\"},{q:\"How is performance measured against the SLA?\",a:\"Settlement-grade M&V is output as a native artifact of each dispatch event. IPMVP-aligned, SOC 2 controlled, regulator-format ready. Performance KPIs and customer satisfaction metrics report continuously, not as a quarterly reconciliation exercise.\"},{q:\"Can Eve handle multi-DER programs (EV + solar + battery in one program)?\",a:\"Yes. Multi-asset VPP coordinates EV, solar, battery and flexible-load assets with sub-15-minute dispatch. The Program Types Matrix multi-asset row shows the configuration set and live deployments.\"}];const SYNC_ITEMS=[{q:\"How is Eve Sync different from a Grid DERMS?\",a:\"Grid DERMS platforms dispatch from the grid side only. Eve Sync coordinates from both grid and customer sides on the same Orchestration Engine: multi-DER aware, customer-side enrollment built in, and every dispatch verified at the asset, not just the substation.\"},{q:\"What's the dispatch latency?\",a:\"Sub-15-minute dispatch across EVs, batteries, solar and flexible loads. Real-time control loop with field-verified telemetry, so the dispatched value matches the settled value.\"},{q:\"How does Eve Sync handle multi-asset events?\",a:\"Eve Sync coordinates EV, battery, solar and flexible-load assets within a single dispatch. Seven applications run on the same Orchestration Engine, from feeder-level non-wires alternatives to wholesale flexibility markets, capacity, ancillary services and customer guidance.\"},{q:\"What baselines does the M&V output align to?\",a:\"IPMVP-aligned, with NY Joint Utilities, Maryland DSSS and CPUC baseline methodologies supported as native output. Eve Sync emits the M&V artifact alongside the dispatch event, not as a reconciliation step afterwards.\"},{q:\"Can we run multiple applications simultaneously?\",a:\"Yes. The Orchestration Engine stacks applications on the same asset pool: capacity, energy, ancillary services, distribution-level dispatch and customer guidance can run side by side without conflict. Value-stacking is the default, not the exception.\"},{q:\"How does Eve Sync integrate with our existing SCADA/ADMS?\",a:\"Native connectors for major SCADA and ADMS systems. Eve Sync layers over your existing stack with no rip and replace. Telemetry flows both ways for closed-loop dispatch verification, and feeder-level visibility plugs into your existing operator workflow.\"},{q:\"What's V2X-ready in Eve Sync today?\",a:\"V2G, V2H and V2B coordination ships with Eve Export. Brattle quantifies the V2X uplift at $575 to $1,320 per EV per year (2.3x the base managed-charging value). Live customer pilots in progress.\"}];const OPS_ITEMS=[{q:\"What baseline methodology does Eve use?\",a:\"IPMVP-aligned by default, with the regulator-appropriate baseline auto-selected from a library of methodology packs (NY Joint Utilities, Maryland DSSS, CPUC). Counterfactual and matched-control approaches both supported. Baseline calculations ship as a native artifact of each dispatch event, not assembled retroactively.\"},{q:\"How does Eve handle custom regulator baselines (NY JU, MD DSSS, CPUC)?\",a:\"Pre-built methodology packs for NY Joint Utilities, Maryland DSSS and CPUC frameworks. When the regulator updates the format, as NY Joint Utilities did in April 2026, Eve updates with it. No re-engineering of the program, no consulting engagement bolted on after the fact.\"},{q:\"Is Eve's M&V output IPMVP-aligned?\",a:\"Yes. All M&V output is IPMVP-aligned (Options A through D), output as a native artifact of each dispatch event. Settlement-grade, SOC 2 controlled. UKPN settled 4,700 dispatches across 39 distribution grid areas on this workflow.\"},{q:\"How quickly can we generate a rate case filing?\",a:\"The evidence is already in the filing format. When the hearing happens, you are exporting, not building. EAM in NY, DSSS in MD, advanced rate design at CPUC, performance-based filings elsewhere: all native output formats of every dispatch.\"},{q:\"How is customer incentive reconciliation handled?\",a:\"Reconciliation runs continuously, not as a quarterly exercise. Customer incentive payments are calculated per dispatch event, audit-trailed, and released through your existing finance and billing system or via Eve's direct disbursement integrations.\"},{q:\"What audit-grade evidence does Eve produce?\",a:\"Per-dispatch M&V records, baseline calculations, asset-level telemetry, customer enrollment provenance, and incentive reconciliation trails. Every dispatch has audit-grade provenance. SOC 2 controlled, IPMVP-aligned, regulator-format ready.\"},{q:\"How does Eve Ops integrate with our existing finance/billing systems?\",a:\"Native connectors for major finance, billing and GL systems. Eve Ops layers over your existing stack with no rip and replace. Customer incentive disbursement, GL posting and regulatory reporting all flow into your existing finance workflow.\"}];const INTEGRATIONS_ITEMS=[{q:\"What EV brands does Eve cover?\",a:\"Every major EV brand sold in the US, with ~95% combined household reach across pathways. Coverage spans OEM-authorized telematics, customer-authorized telematics, networked EVSE integrations, and AMI fallback for the long tail of older or unconnected vehicles.\"},{q:\"How does Eve reach customers across different OEMs?\",a:\"Four integration pathways running concurrently: OEM-authorized telematics for dispatch certainty and regulator defensibility, customer-authorized telematics for universal brand coverage, charger integrations for networked EVSE, and AMI fallback when no connected device exists. Eve chooses the highest-fidelity path per customer and fails over automatically.\"},{q:\"What happens if a customer's OEM doesn't support direct integration?\",a:\"Customer-authorized telematics covers the gap. The driver consents through an in-app flow, which gives universal coverage across every major EV brand on the market, regardless of OEM stance on managed charging. If telematics is not available either, AMI signature detection identifies the EV from the load profile.\"},{q:\"How does Eve ensure data quality across the ecosystem?\",a:\"Eight quality layers per session: six in-session validation checks plus two post-hoc reviews. Every telematics signal is cleansed, every odd reading flagged, every flagged session manually reviewed before incentives flow. Accurate data, accurate dispatch, accurate settlement, accurate revenue.\"},{q:\"Does Eve work with our AMI?\",a:\"Yes. Eve integrates with your MDMS through SOC 2-certified data handling. Customer data stays in your environment; Eve receives only the load profile needed for EV detection. AMI is also one of the four enrollment pathways for customers without telematics or charger integrations.\"},{q:\"Which Grid DERMS does Eve integrate with?\",a:\"Major Grid DERMS platforms in production. Eve sits in the Edge DERMS position, IEEE 2030.5 CSIP certified as the protocol your Grid DERMS already uses to call for behind-the-meter flexibility. Layered over your existing stack, no rip and replace.\"},{q:\"How does Eve handle customer data privacy?\",a:\"SOC 2 certified data handling. Customer PII and AMI data stay in your environment; Eve receives only the data needed for dispatch and settlement. Enrollment provenance is audit-trailed end to end, ready for the regulator and your enterprise security review.\"},{q:\"Is Eve IEEE 2030.5 certified?\",a:\"Yes. Eve is IEEE 2030.5 CSIP certified as of April 2025, the protocol Grid DERMS platforms use to communicate with Edge DERMS like Eve. The architecture position your utility's enterprise security team is already familiar with.\"}];const UTILITIES_ITEMS=[{q:\"How do utilities use Eve from pilot to flagship program?\",a:\"Most utilities enter at Stage 1 or 2 of the Managed Charging Ladder and climb as their program matures. Pilots launch in weeks at Stage 2 (Smart Active), then expand to Stage 3 (multi-DER coordination) or Stage 4–5 (bidirectional) as customer assets diversify and regulatory approvals land. Same platform, same audit trail at every stage.\"},{q:\"What's the difference between active managed charging and multi-DER coordination?\",a:\"Stage 2 (Smart Active, V1G) controls EV charging only, recalculated every 30 minutes against grid, price and carbon signals. Stage 3 (Smart Coordinated) coordinates EV, solar, battery and flexible loads as a single whole-home portfolio, with surgical dispatch at the feeder, transformer or substation. Stage 3 stacks distribution avoided cost on top of active managed value.\"},{q:\"How does Eve handle the Cost-Avoidance Stack analysis?\",a:\"Eve maps to ev.energy's Cost-Avoidance Stack (developed with research support from The Brattle Group): six layers across Generation, Transmission, Distribution, Energy, Ancillary Services, Customer Operations. Eve Insight models the stack before procurement; Eve Ops settles it after. Active managed delivers $145 to $575 per EV per year; bidirectional grows the stack to up to $1,320; multi-DER coordination extends it further.\"},{q:\"Which regulatory environments has Eve been filed in?\",a:\"New York EAM-model programs at Con Edison (SmartCharge NY, 27,000+ EVs). California CPUC advanced rate design with MCE and SVCE (ChargeWise). Maryland DSSS framework. Performance-based filings elsewhere. When the regulator updates the format, as NY Joint Utilities did in April 2026, Eve updates with it.\"},{q:\"Does Eve work differently for CCAs vs IOUs?\",a:\"Yes. California CCAs hold CPUC-approved rate authority directly, with fewer procurement steps than IOU programs. ChargeWise launched across two CCAs in two months, 50% from disadvantaged communities, AESP 2026 Energy Award winner. Eve adapts the program lifecycle to CCA-specific approval cadence and reporting requirements.\"},{q:\"What's V2X-ready for utility programs today?\",a:\"Stage 4 (Bidirectional non-exporting, V2H) ships now with no interconnection paperwork required: the EV runs the home during peak hours, never exports to the grid. Stage 5 (V2G/V2X) supports wholesale capacity, frequency regulation and ancillary services with sub-10-second aggregated load shed. ev.energy's Cost-Avoidance Stack ceiling: up to $1,320 per EV per year.\"},{q:\"How fast can a utility go live with Eve?\",a:\"Pilots in weeks. ChargeWise reached 1,000+ enrollments in two months. SmartCharge NY scaled to 27,000+ EVs at Con Edison. Full programs scale on the regulator's clock; Eve shortens everything else through pre-built baseline methodology, ratepayer impact analysis, and filing-ready M&V from day one.\"}];// CCAS-specific questions appended to the broad utilities set.\n// Defuses the \"out of touch\" / California-only risk.\nconst CCAS_ITEMS=[...UTILITIES_ITEMS,{q:\"Do you only work with California CCAs?\",a:\"No. The CCA model is national; our deepest proof is in California, where the pressures hit first.\"},{q:\"How does a CCA set rates for a dynamic-rate program?\",a:\"You set your generation rate under local control, so dynamic pricing can layer onto it on your own timeline.\"}];const RETAILERS_ITEMS=[{q:\"How does Eve help retailer retention?\",a:\"Eve coordinates EV charging, residential solar consumption and battery dispatch as a single whole-home value proposition. One app, one bill credit, one experience. Retention compounds across the EV plus solar plus battery cohorts because the proposition keeps saving the customer money every month.\"},{q:\"What flexibility markets does Eve participate in?\",a:\"Wholesale, balancing, and ancillary services markets across day-ahead, intraday, real-time and frequency-response timeframes. P415 VTP in GB. ERCOT demand response in Texas. Wholesale capacity markets across the major US ISOs. Sub-10-second aggregated load shed via EV V2G and battery dispatch, comparable response to a gas peaker.\"},{q:\"Can Eve be white-labelled?\",a:\"Yes. Your brand, your app, Eve underneath. White-labelled mobile experiences, co-branded propositions, or pure back-office orchestration. Eve provides the engine, integration coverage, IEEE 2030.5 architecture and SOC 2 data handling; all invisible to your customer.\"},{q:\"How does Eve handle P415 VTP / ERCOT DR / wholesale capacity participation?\",a:\"Eve aggregates your customer fleet's EV plus solar plus battery capacity and bids it into wholesale flexibility markets natively. P415 VTP (GB), ERCOT DR (Texas) and wholesale capacity participation across major US ISOs are first-class targets, not bolt-ons. The British Operational Metering Trial confirmed EV-anchored VPPs can deliver ancillary services alongside conventional generation.\"},{q:\"What customer experience layers does Eve own vs the retailer?\",a:\"Retailers own the customer relationship, the brand experience, and the billing surface. Eve provides the orchestration engine, the integration coverage, the IEEE 2030.5 architecture, and the SOC 2-certified data handling. Configurable as full white-label, co-brand, or pure back-office. Your call.\"},{q:\"Which markets does Eve support today?\",a:\"US, GB, Netherlands and Germany are the primary markets. Programmes live with energy retailers and utilities across all four. New territory expansion driven by retailer demand and regulatory readiness.\"}];const BUSINESSES_ITEMS=[{q:\"What sites can Eve coordinate?\",a:\"Depots with fleet charging, multi-family residences with shared EV infrastructure, and small-to-medium commercial sites with on-site solar, behind-the-meter batteries and EV charging. Same platform, three audience-specific workflows.\"},{q:\"How does Eve Fleet handle depot demand charges?\",a:\"Behind-the-meter peak shaving for demand-charge management, departure-schedule-aware optimization through telematics integration (Geotab, WEX, Voyager, AssetWorks), and RFID-based vehicle access control. Demand charges drop, fleet readiness holds.\"},{q:\"How does Eve MultiFamily solve the contract architecture?\",a:\"CPMS-network agreements with property owners, driver authorization through the resident app, and automated utility incentive flow to both site host and driver. First-of-its-kind multi-family managed charging deployed with utility partners in the Northeast US.\"},{q:\"Can Eve handle home-charge reimbursement for at-home fleet vehicles?\",a:\"Yes. Home-charge reimbursement workflows route the at-home charging cost back to the fleet's account through accurate per-vehicle attribution. Take-home drivers stay on a unified fleet management view.\"},{q:\"What's the multi-family deployment timeline?\",a:\"Site enrollment runs concurrently with utility incentive program design. First deployments with utility partners in the Northeast US launched in months, not quarters. Expanding to Michigan via DTE Energy's Emerging Technology Fund award.\"}];const INSIGHTS_ITEMS=[{q:\"What's the best-documented utility DER program case study?\",a:\"ChargeWise, the joint MCE + SVCE managed-charging program across two California CCAs. 1,000+ enrollments in the first two months, 50% from disadvantaged communities, up to 98% of EV charging delivered off-peak, and the AESP 2026 Energy Award winner. The full ChargeWise case study walks through the design, enrollment, dispatch and filing workflow end to end.\"},{q:\"How does the Cost-Avoidance Stack work?\",a:\"ev.energy's Cost-Avoidance Stack (developed with research support from The Brattle Group) identifies six layers of avoided cost across the utility value chain: Generation, Transmission, Distribution, Energy, Ancillary Services, Customer Operations. Active managed charging delivers $145 to $575 per EV per year; bidirectional charging grows the stack to up to $1,320; multi-DER coordination extends it further. The $30 Billion Utility Playbook (linked below) maps each layer to the dispatch context that monetises it.\"},{q:\"How big is the EAM-model managed charging market?\",a:\"SmartCharge NY at Con Edison is the largest EAM-model managed charging program in the US: 27,000+ EVs enrolled, representing ~25% of the EV market share in Con Edison territory. The New York Joint Utilities EAM framework now covers managed charging, peak load reduction and customer engagement, with performance reporting flowing into the rate case directly. The SmartCharge NY case study covers the EAM mechanics, the filing format and the year-on-year scale curve.\"},{q:\"What's the typical Multi-DER VPP outcome?\",a:\"UK Power Networks settled 4,700 dispatches across 39 distribution grid areas on Eve, contributing to \\xa3199M of avoided infrastructure across the UKPN program portfolio. Each dispatch event ships with audit-grade M&V, IPMVP-aligned. The UKPN case study covers the distribution-level dispatch profile, the settlement workflow, and the regulatory artifacts generated.\"}];const PRESETS={drivers:DRIVERS_ITEMS,evePlatform:EVE_PLATFORM_ITEMS,insight:INSIGHT_ITEMS,programs:PROGRAMS_ITEMS,sync:SYNC_ITEMS,ops:OPS_ITEMS,integrations:INTEGRATIONS_ITEMS,utilities:UTILITIES_ITEMS,ccas:CCAS_ITEMS,retailers:RETAILERS_ITEMS,businesses:BUSINESSES_ITEMS,insights:INSIGHTS_ITEMS};function AccordionItem({item,accent,open,onToggle}){const bodyRef=useRef(null);const[height,setHeight]=useState(0);useEffect(()=>{if(bodyRef.current)setHeight(bodyRef.current.scrollHeight);},[item.a]);return /*#__PURE__*/_jsxs(\"div\",{style:{borderBottom:`1px solid ${open?accent:\"#e2e8e7\"}`,transition:\"border-color 200ms ease\"},children:[/*#__PURE__*/_jsxs(\"button\",{onClick:onToggle,\"aria-expanded\":open,className:\"track-cta track-cta-faq-toggle 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cubic-bezier(0.87,0,0.13,1), opacity 250ms ease\":\"max-height 250ms cubic-bezier(0.87,0,0.13,1), opacity 200ms ease\"},children:/*#__PURE__*/_jsx(\"div\",{ref:bodyRef,style:{paddingBottom:20,fontSize:15,color:\"#3d5a58\",lineHeight:1.7},children:item.a})})]});}export default function FAQList({preset=\"drivers\",accentColor=TEAL_11_LIGHT,style}){const items=PRESETS[preset]||DRIVERS_ITEMS;const[openIndex,setOpenIndex]=useState(null);const accent=accentColor||TEAL_11_LIGHT;return /*#__PURE__*/_jsx(\"div\",{style:{width:\"100%\",...style},children:items.map((item,i)=>/*#__PURE__*/_jsx(AccordionItem,{item:item,accent:accent,open:openIndex===i,onToggle:()=>setOpenIndex(openIndex===i?null:i)},i))});}addPropertyControls(FAQList,{preset:{type:ControlType.Enum,title:\"Preset\",options:[\"drivers\",\"evePlatform\",\"insight\",\"programs\",\"sync\",\"ops\",\"integrations\",\"utilities\",\"ccas\",\"retailers\",\"businesses\",\"insights\"],optionTitles:[\"Drivers (homepage)\",\"Eve Platform 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