{
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  "sources": ["ssg:https://framerusercontent.com/modules/CHr1AmuT3FT9yO7SAJJF/EVH29S8QCQRQn49TnDWV/jurYuPDTP-7.js"],
  "sourcesContent": ["import{jsx as e,jsxs as t}from\"react/jsx-runtime\";import{ComponentPresetsConsumer as n,Link as o}from\"framer\";import{motion as i}from\"framer-motion\";import*as r from\"react\";import{Youtube as a}from\"https://framerusercontent.com/modules/NEd4VmDdsxM3StIUbddO/fJ8vwGe6kxfz7kj9H7Sk/YouTube.js\";export const richText=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[\"If you're an edupreneur struggling with low course completion rates, you're not alone. Many \",/*#__PURE__*/e(o,{href:{webPageId:\"ipiOvoN_c\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"online course creators\"})}),\" face this issue, which can lead to bad reviews, refund requests, and a lack of repeat purchases. However, there are proven strategies you can implement to increase online course completion rates and ensure positive learning outcomes for your students.\"]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"637\",src:\"https://framerusercontent.com/images/ppjJBi9xHlClw1d3otVRjhXjzpY.png\",srcSet:\"https://framerusercontent.com/images/ppjJBi9xHlClw1d3otVRjhXjzpY.png?scale-down-to=512 512w,https://framerusercontent.com/images/ppjJBi9xHlClw1d3otVRjhXjzpY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/ppjJBi9xHlClw1d3otVRjhXjzpY.png 1796w\",style:{aspectRatio:\"1796 / 1274\"},width:\"898\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Clearly define learning outcomes: Set clear and achievable learning goals for your course. Ensure that your students understand what they will gain from completing the course.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Provide engaging content formats: Use a variety of content types like videos, quizzes, and interactive activities to keep learners engaged throughout the learning process.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Foster active learning: Encourage active participation through discussions, assignments, and group projects. Active learning promotes knowledge retention and engagement.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Create a learning journey: Structure your course with a logical flow, dividing it into modules or sections with clear objectives. Provide a table of contents to help students understand the learning path.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Foster a supportive online community: Build a private community for your students where they can connect, discuss course materials, and seek help. Social learning and peer support can motivate students to complete the course.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Send regular email reminders: Use email automation to send reminders and updates to your learners. Email campaigns can keep them engaged and motivated to complete the course.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Offer bonus content or rewards: Provide additional resources or bonus content for completing certain milestones or assignments. This can incentivize and motivate students to finish the course.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By implementing these strategies, you can increase online course completion rates and create a positive learning experience for your students. Happy teaching!\"}),/*#__PURE__*/e(\"h2\",{children:\"Start by asking people who don't complete\"}),/*#__PURE__*/e(\"p\",{children:\"Start by asking people who don't complete your online course. This step is essential in improving course completion rates. Reaching out to these students in a friendly and non-confrontational manner can provide valuable insights into their challenges and suggest improvements for the course.\"}),/*#__PURE__*/e(\"p\",{children:\"By understanding why some students didn't finish the course, you can tailor your content and learning experience to better meet their needs. This proactive approach shows that you care about their success and are committed to helping them overcome any obstacles.\"}),/*#__PURE__*/e(\"p\",{children:\"Additionally, gathering information about the demographics and levels of experience of the students attracted to your course can be beneficial. This data allows you to assess whether your course is effectively reaching the intended audience and identify any potential gaps or areas for improvement.\"}),/*#__PURE__*/e(\"p\",{children:\"So, don't hesitate to send a friendly email to those who didn't complete your course. Simply ask for their feedback and encourage them to share their challenges or suggestions. This feedback can provide valuable insights that can help you enhance your course and increase overall completion rates. Remember, understanding your students' perspectives is crucial in creating a learning environment that supports their success.\"}),/*#__PURE__*/e(\"h2\",{children:\"Analyze common stop points\"}),/*#__PURE__*/e(\"p\",{children:\"Analyzing common stop points in your online course is crucial for increasing course completion rates. By diving into your analytics and user data, you can identify patterns of drop-off and pinpoint specific modules or sections where learners are consistently disengaging.\"}),/*#__PURE__*/e(\"p\",{children:\"Understanding these stop points allows you to make necessary adjustments to improve the learning experience. Simplify complex content, provide clearer instructions, and fill in any information gaps to ensure learners can progress through the course successfully.\"}),/*#__PURE__*/e(\"p\",{children:\"Analyzing your analytics provides valuable insights into the effectiveness of your course and allows you to identify areas for improvement. Use this data to refine your content and tailor it to the needs and preferences of your learners.\"}),/*#__PURE__*/e(\"p\",{children:\"By taking a proactive approach to address common stop points, you can increase learner engagement and motivation. Remember, simplicity and clarity are key in creating a seamless and engaging learning journey.\"}),/*#__PURE__*/e(\"h2\",{children:\"Identify people who do complete\"}),/*#__PURE__*/e(\"p\",{children:\"Identifying and understanding the key factors and strategies for successfully completing online courses is essential for course creators and educators. By recognizing and rewarding learners who successfully complete their courses, you can motivate other learners to stay engaged and committed to their own learning journey.\"}),/*#__PURE__*/e(\"p\",{children:\"One effective strategy is to create a sense of achievement by recognizing learners when they complete a course. This can be done through digital badges or certificates that learners can display on their profiles or share with their networks. Recognizing their efforts not only boosts their confidence and satisfaction but also serves as a powerful motivator for others.\"}),/*#__PURE__*/e(\"p\",{children:\"Furthermore, building authentic relationships with your students is crucial. By providing personalized feedback and support throughout the course, you create a positive and supportive learning environment. This not only enhances the learning experience but also encourages word-of-mouth marketing, as satisfied learners are more likely to recommend your course to others.\"}),/*#__PURE__*/e(\"p\",{children:\"However, it's important to have realistic expectations regarding course completion rates. Not all learners will complete the course, and that's okay. Attracting learners with strong motivations and a genuine interest in the topic can help improve completion rates. Additionally, providing ongoing support through email reminders, personalized communication, and bonus content can help keep learners engaged and motivated.\"}),/*#__PURE__*/e(\"p\",{children:\"By implementing these strategies and recognizing learners for their efforts, course creators can increase course completion rates and foster a positive learning community.\"}),/*#__PURE__*/e(\"h2\",{children:\"Try a different format\"}),/*#__PURE__*/e(\"p\",{children:\"To increase course completion rates, it's important to try a different format for delivering online course content. Here are some different formats that can help engage learners and keep them motivated:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Videos: Incorporating videos in your course content can make it more engaging and dynamic. Visual elements capture learners' attention and help with information retention. Be sure to include text transcripts for your videos to accommodate different learning preferences and accessibility needs.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Images: Images are another visual element that can enhance understanding and break up text-heavy content. They can help illustrate complex concepts and provide visual cues to reinforce learning.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Hybrid Cohort-Based Courses: Consider offering a combination of both asynchronous and synchronous learning experiences. Asynchronous learning allows learners to access course materials at their own pace, while synchronous learning provides opportunities for real-time interaction and engagement with instructors and peers. This combination can cater to different learning styles and schedules, increasing course completion rates.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Additional Formats: Diversify your course content by including additional formats such as eBooks, prompts, templates, or interactive quizzes. This variety keeps learners engaged and prevents monotony.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"By incorporating different formats, visual elements, and hybrid cohort-based courses, you can improve your course completion rates and provide a more fulfilling learning experience for your students.\"})})]}),/*#__PURE__*/e(\"h2\",{children:\"Optimize for quick wins\"}),/*#__PURE__*/e(\"p\",{children:\"To optimize online courses for quick wins, there are a few strategies you can implement:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Break Up the Content: Instead of overwhelming learners with long modules, divide the course into smaller, manageable sections. This allows learners to complete tasks and achieve small wins along the way.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Provide Clear Objectives: Clearly outline the learning objectives for each section or module. This helps learners understand what they will achieve by completing that specific part of the course.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Use Interactive Elements: Incorporate interactive elements, such as quizzes or mini assignments, throughout the course. These smaller wins provide immediate feedback and a sense of accomplishment, keeping learners motivated.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Incorporate Gamification: Implement gamification elements, such as points, badges, or virtual currency, to create a sense of achievement. Learners can earn rewards for completing tasks or mastering specific skills, further enhancing engagement and motivation.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"To keep learners motivated and engaged, it's important to celebrate their achievements. Consider sending congratulatory emails when learners complete sections or earn badges. Additionally, encourage learners to share their accomplishments with the online community. This fosters a sense of belonging and further motivates learners to continue their learning journey.\"}),/*#__PURE__*/e(\"p\",{children:\"By optimizing your online courses for quick wins and incorporating gamification elements, you can create a positive and engaging learning experience that encourages learners to complete the course successfully.\"}),/*#__PURE__*/e(\"h2\",{children:\"3. Offer an Incentive for Completing Your Course\"}),/*#__PURE__*/e(\"p\",{children:\"One effective way to increase course completion rates is to offer incentives to students for successfully finishing the course. Incentives serve as motivators, encouraging learners to stay engaged and complete the entire program. Here are a few ways you can offer incentives:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Certificates of Completion: Providing a certificate to students who successfully finish the course can be a powerful motivator. Digital Marketer's training courses, for example, offer certificates that can be showcased on LinkedIn profiles, resumes, and portfolios.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Exclusive Bonuses and Access: Another way to motivate students is by offering exclusive bonuses or access to additional courses upon course completion. This can include extra content, resources, or even discounts on future courses. It provides a sense of value and a reward for their hard work.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"One-on-One Sessions or Consultancy: As a special bonus, you can offer one-on-one sessions or consultancy to students who complete the course. This personalized attention and guidance can be highly valuable and help solidify their learning experience.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"However, it's important not to rely solely on extrinsic motivation. While incentives can be powerful motivators, the true success lies in the intrinsic motivation that comes from the student's desire to learn and grow. Therefore, it's essential to create a course that is engaging, interactive, and provides value to the learners. By combining both intrinsic and extrinsic motivators, you can significantly increase course completion rates and deliver a rewarding learning experience to your students.\"}),/*#__PURE__*/e(\"h2\",{children:\"Charge more\"}),/*#__PURE__*/e(\"p\",{children:\"When it comes to online courses, setting a higher price can actually increase course completion rates. While it may seem counterintuitive, a higher price tag can lead to a higher commitment and investment from students.\"}),/*#__PURE__*/e(\"p\",{children:\"For example, a study conducted by Teachable found that courses priced above $200 had a 61% higher completion rate compared to courses priced under $100. This is because when students pay a premium price for a course, they are more likely to be motivated to get their money's worth and complete the course.\"}),/*#__PURE__*/e(\"p\",{children:\"Higher pricing also signals to potential students that the course is of high quality and value. It creates a perception that the course is worth the investment, which can attract more serious and dedicated learners.\"}),/*#__PURE__*/e(\"p\",{children:\"In addition, charging more for a course allows for additional resources and support to be provided to the students. This can include personalized attention, one-on-one sessions, or access to exclusive bonuses. These added benefits further enhance the learning experience and motivate students to stay engaged until course completion.\"}),/*#__PURE__*/e(\"p\",{children:\"So, if you want to increase course completion rates, consider setting a higher price for your online courses. It not only signals value and quality but also fosters a sense of commitment and motivation for students to complete the course.\"}),/*#__PURE__*/e(\"h2\",{children:\"Offer active support\"}),/*#__PURE__*/e(\"p\",{children:\"One effective strategy to increase course completion rates is to offer active support to students throughout their learning journey. Active support involves providing ongoing assistance, guidance, and resources to keep students engaged and motivated to complete the course.\"}),/*#__PURE__*/e(\"p\",{children:\"This can be achieved by offering personalized attention, such as one-on-one sessions or small group discussions, where students can ask questions, receive feedback, and clarify any doubts they may have. Additionally, providing access to a private community or online forum allows students to connect with peers, share their progress, and seek support from others who are going through the same learning experience.\"}),/*#__PURE__*/e(\"p\",{children:\"Offering additional resources, such as bonus content or supplementary materials, can also improve completion rates. These resources can include extra videos, worksheets, or quizzes that reinforce key concepts or provide additional examples for better understanding. By providing learners with valuable and relevant content beyond the main course material, you can increase their engagement and interest in completing the course.\"}),/*#__PURE__*/e(\"p\",{children:\"Furthermore, utilizing email automation and reminders can help keep students on track. Sending regular email updates about upcoming lessons, deadlines, or relevant course information helps to keep learners engaged and reminds them to stay committed to completing the course.\"}),/*#__PURE__*/e(\"p\",{children:\"By actively supporting students throughout their learning journey, you can increase their motivation, provide them with valuable resources, and create a sense of community that keeps them engaged until the completion of the course.\"}),/*#__PURE__*/e(\"h3\",{children:\"Reach out if they stop progress\"}),/*#__PURE__*/e(\"p\",{children:\"When students stop making progress in a course, it is important to reach out to them and offer support to help them get back on track. Here are some steps to take when reaching out to students who have stopped making progress in the course:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Send personalized emails or messages: Reach out to the students individually and offer personalized assistance. Use their names and refer to their specific situation or challenges they may be facing. This shows that you care about their progress and are willing to help.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Offer additional support: Provide additional resources or support materials that can help them overcome their challenges. This could include extra video lessons, worksheets, or quizzes to reinforce key concepts or provide further examples for better understanding.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Create a feedback loop: Encourage students to share their challenges, concerns, or any difficulties they may be facing. This can be done through email, online forums, or private communities. By understanding their specific needs, you can tailor your support and address any barriers or obstacles they may be encountering.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Provide ongoing communication: Keep the lines of communication open by sending regular updates and reminders about the course. This can help to keep them engaged and motivated to continue their learning journey.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"Remember, reaching out to students who have stopped making progress in the course and offering them personalized support can greatly increase their chances of completing the course successfully.\"}),/*#__PURE__*/e(\"h3\",{children:\"Run a mid co-hort webinar\"}),/*#__PURE__*/e(\"p\",{children:\"Running a mid-cohort webinar is an effective strategy to increase student engagement and completion rates in online courses. Webinars allow for real-time interaction, addressing specific questions, and creating a more personalized learning experience. Here's a simple step-by-step guide to run a mid-cohort webinar:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Promote the event: Send personalized emails or messages to your online students, inviting them to the webinar. Use persuasive language highlighting the benefits of participation, such as gaining additional insights and clarifying doubts.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Prepare engaging content: Plan your webinar content carefully to keep participants engaged throughout the session. Break down complex concepts into digestible chunks and incorporate interactive elements like polls, quizzes, or case studies to encourage active learning.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Incorporate real-time interaction: During the webinar, encourage students to ask questions, provide feedback, or share their experiences. This fosters a sense of community and allows for personalized learning experiences tailored to individual needs.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Address specific concerns: Pay attention to common challenges or difficulties that students may be facing. Address these concerns during the webinar by providing practical solutions, additional resources, or bonus content to help them overcome learning barriers.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By running a mid-cohort webinar, you can enhance student engagement, provide timely support, and ultimately increase course completion rates. This interactive and personalized approach ensures that students stay motivated and focused on their learning journey.\"}),/*#__PURE__*/e(\"h2\",{children:\"7. Reward Students For The Progress\"}),/*#__PURE__*/e(\"p\",{children:\"As an online course creator, it is important to reward students for their progress to motivate them and keep them engaged. Here are some simple steps to reward your students and celebrate their milestones and major achievements:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Visualize Progress: Implement a progress tracker that visually displays students' progress throughout the course. This can be in the form of a progress bar or percentage completion. This allows students to see how far they have come and encourages them to continue.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Celebrate Milestones: When students reach specific milestones, such as completing a module or passing a quiz, celebrate their achievements. Send personalized congratulatory messages or emails to acknowledge their progress and encourage them to keep going.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Personalized Certificates and Badges: Generate personalized certificates of completion and badges for students who successfully complete the course or achieve certain goals. Design them using your brand colors to create a sense of accomplishment and recognition.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Share on Social Media: Allow students to easily share their certificates and badges on social media platforms. This not only amplifies their accomplishment but also serves as a positive advertisement for your course.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Leaderboards: Implement leaderboards to recognize and showcase the top-performing students in your course. This fosters healthy competition and provides motivation for other learners to strive for excellence.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By rewarding students for their progress and celebrating their achievements, you create a positive learning environment and increase their motivation to complete your online course.\"}),/*#__PURE__*/e(\"h2\",{children:\"5. Make It Easy to Learn on Mobile\"}),/*#__PURE__*/e(\"p\",{children:\"In today's digital age, it is essential to make online courses accessible and adaptable on mobile devices. With the widespread use of smartphones and tablets, learners expect the convenience of accessing course materials anytime, anywhere. To ensure a better learning experience, having a mobile app for your online course can be highly beneficial.\"}),/*#__PURE__*/e(\"p\",{children:\"When designing course content, it is crucial to consider mobile learners' preferences. Keep the following points in mind:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Mobile-Friendly Design: Optimize the design of your course for mobile screens. Use responsive layouts, larger fonts, and clear navigation menus to enable easy reading and navigation.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Visual Aids and Interactive Elements: Incorporate visual aids, such as images, videos, and infographics, to enhance engagement. Interactive elements like quizzes, polls, and discussions promote active learning and knowledge retention.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Bite-Sized Lessons: Break down your course content into bite-sized lessons. Mobile learners often prefer shorter, focused learning sessions. This approach helps to prevent overwhelm and allows learners to fit learning into their busy schedules.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By implementing these strategies, you can create a seamless learning experience on mobile devices. Remember, accessibility and adaptability are key to keeping online learners actively engaged and motivated to complete your course successfully.\"}),/*#__PURE__*/e(\"h2\",{children:\"Gamify your course\"}),/*#__PURE__*/e(\"p\",{children:\"One effective way to increase learner engagement and boost course completion rates is to gamify your online course. By incorporating game-like elements, you can make the learning experience more interactive, enjoyable, and rewarding. Here are some gamification elements to consider:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Milestones: Break down the course into smaller milestones or levels. As learners progress through each milestone, they feel a sense of accomplishment, motivating them to continue.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Leaderboards: Implement leaderboards to show learners how they rank compared to their peers. This competitive element can fuel motivation and encourage healthy competition.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Incentives: Offer badges, rewards, and certificates as incentives for completing assignments, quizzes, or modules. These tangible rewards provide a sense of recognition and accomplishment.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Collaborative Learning: Encourage learners to work together through group projects, discussions, or peer feedback. Collaboration fosters a sense of community, boosts confidence, and enhances learning through knowledge sharing.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Progress Tracking: Utilize progress bars or visual indicators to show learners their progress and how far they have come. This visual representation helps them stay motivated and see their achievements.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By incorporating these gamification elements, you can transform your online course into a fun and engaging learning experience. Remember to align these game-like features with your course content and learning objectives to ensure an effective and impactful learning journey for your students.\"}),/*#__PURE__*/e(\"h2\",{children:\"Add social proof / testimonials throughout\"}),/*#__PURE__*/e(\"p\",{children:\"Adding social proof and testimonials throughout your online course can greatly increase course completion rates. Social proof serves as motivation for potential students, showcasing the legitimacy and success of your course. When potential students see that others have successfully completed the course and achieved their goals, they are more likely to be motivated to complete it themselves.\"}),/*#__PURE__*/e(\"p\",{children:\"Testimonials from loyal former students also add value and credibility to your online course. Hearing the positive experiences and outcomes from real people who have taken your course can be extremely influential in attracting and motivating new students.\"}),/*#__PURE__*/e(\"p\",{children:\"To incorporate social proof and testimonials effectively, it's important to request feedback from your current and former students. Reach out to them and ask for their honest thoughts and experiences with the course. Encourage them to share their success stories, lessons learned, and how the course has impacted their lives.\"}),/*#__PURE__*/e(\"p\",{children:\"Once you have collected testimonials, strategically place them throughout your course. Consider adding them in the form of written quotes, video snippets, or case studies. These testimonials should highlight the specific benefits, transformations, or skills gained from taking the course.\"}),/*#__PURE__*/e(\"p\",{children:\"By incorporating social proof and testimonials, you can create a sense of motivation and trust for potential students, increasing their willingness to enroll and complete your online course.\"}),/*#__PURE__*/e(\"h2\",{children:\"Add tips throughout\"}),/*#__PURE__*/e(\"p\",{children:\"To enhance the learning experience and increase completion rates in your online course, it is crucial to add helpful tips throughout your content. Here are some practical strategies to incorporate:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Break down complex concepts: Simplify complex ideas by breaking them down into easy-to-understand bite-sized chunks. This approach helps learners grasp the material more effectively.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Provide real-world examples: Use practical examples and case studies that relate to the course topic. This way, learners can relate the concepts to real-life scenarios, increasing their engagement and understanding.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Offer step-by-step guidance: Present instructions and tasks in a clear, step-by-step format. This enables learners to follow along easily and progress through the course with confidence.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Encourage active learning: Foster active learning by including interactive elements such as quizzes, exercises, and hands-on activities. This encourages learners to actively engage with the material, leading to better retention and motivation.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Offer additional resources: Supplement your course content with additional resources like articles, videos, or downloadable materials. This allows learners to explore the topic further and dive deeper into specific areas of interest.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By incorporating these practical tips throughout your online course, you can enhance the learning experience, increase engagement, and ultimately boost completion rates.\"}),/*#__PURE__*/e(\"h2\",{children:\"Add completion certificates\"}),/*#__PURE__*/e(\"p\",{children:\"Add completion certificates to your online courses to enhance student motivation and validate their achievements. Offering completion certificates has several benefits:\"}),/*#__PURE__*/e(\"p\",{children:\"Firstly, certificates serve as a tangible recognition of students' efforts and accomplishments. They can proudly showcase their certificates to employers, colleagues, or potential clients, enhancing their credibility and professional reputation.\"}),/*#__PURE__*/e(\"p\",{children:\"Secondly, completion certificates can act as strong motivators for students to complete the course. The desire to earn a certificate can provide that extra push needed to stay engaged and committed throughout the learning journey.\"}),/*#__PURE__*/e(\"p\",{children:\"Many organizations and platforms offer completion certificates to encourage course completion. Platforms like Thinkific and Kajabi, for example, provide multiple certificate templates and automate the certification process. This takes the burden off the course creator, saving time and effort.\"}),/*#__PURE__*/e(\"p\",{children:\"By adding completion certificates to your online courses, you create a sense of achievement and validation for your students. Motivated learners are more likely to complete the course, and certificates enhance their professional standing. Explore the features and options available on popular online course platforms to automate the certification process and provide this valuable credential to your students.\"}),/*#__PURE__*/e(\"h2\",{children:\"Keep testing ideas\"}),/*#__PURE__*/e(\"p\",{children:\"To increase course completion rates, it's crucial to continuously test and iterate ideas. This allows you to identify what works and what doesn't, making necessary improvements along the way. Here's a step-by-step guide on how to keep testing ideas to enhance course completion:\"}),/*#__PURE__*/e(\"p\",{children:\"1. Continuous Assessment: Regularly assess learners through quizzes and surveys. This not only engages them but also provides opportunities for self-assessment. Quizzes help reinforce learning and keep students actively involved in the content.\"}),/*#__PURE__*/e(\"p\",{children:\"2. Gather Valuable Feedback: Surveys provide insights into learners' experiences and expectations. By gathering feedback, you can learn about areas that need improvement and make necessary adjustments to address any issues.\"}),/*#__PURE__*/e(\"p\",{children:\"3. Monitor Analytics: Keep a close eye on analytics to identify dropout points. Analyzing data such as completion rates and engagement levels can help pinpoint areas where learners are disengaging or struggling. Use this information to make necessary adjustments to your course content and delivery.\"}),/*#__PURE__*/e(\"p\",{children:\"By continually testing ideas, assessing learners, and monitoring analytics, you can make data-driven improvements to maximize course completion rates. Remember, the key is to focus on learners' needs and preferences, and adapt accordingly.\"}),/*#__PURE__*/e(\"h2\",{children:\"Send a personalized video to motivate students\"}),/*#__PURE__*/e(\"p\",{children:\"One effective way to motivate students in your online course is by sending personalized videos. This simple yet powerful strategy can create a sense of community and boost student motivation to complete the course.\"}),/*#__PURE__*/e(\"p\",{children:\"To send personalized videos, you can utilize the Bonjoro app. This user-friendly app allows you to record and send personalized videos directly to your students' inboxes. Here's a step-by-step guide on how to use it:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Download the Bonjoro app: Start by downloading the Bonjoro app on your preferred device.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Record a personalized video: Open the app and record a short video message for your students. Address them by name, acknowledge their progress, and provide encouraging words.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Customize the video: Personalize the video further by mentioning specific achievements or challenges the students may have faced. This will make them feel seen and valued.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Send the video: Once you're satisfied with the video, simply click on the send button. The app will automatically deliver the video directly to the students' inboxes.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By sending personalized videos, you create a strong connection with your students, making them feel supported and motivated. This personal touch can significantly increase their engagement and drive to complete the course successfully.\"}),/*#__PURE__*/e(\"p\",{children:\"In summary, utilizing the Bonjoro app to send personalized videos is a fantastic way to motivate students in your online course. It fosters a sense of community and boosts student motivation, ultimately leading to higher course completion rates.\"})]});export const richText1=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[\"In today's highly competitive job market, it's crucial for companies to differentiate themselves and stand out as employers of choice. One effective way to do this is by sharing experiences and perspectives through \",/*#__PURE__*/e(o,{href:{webPageId:\"RyWjnNhFA\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"employee testimonials\"})}),\".\"]}),/*#__PURE__*/e(\"p\",{children:\"These firsthand accounts can provide potential candidates with a glimpse into the company culture, work environment, and growth opportunities.\"}),/*#__PURE__*/e(\"p\",{children:\"However, collecting and sharing powerful employee testimonials requires a strategic approach to make sure they're genuine and impactful.\"}),/*#__PURE__*/e(\"p\",{children:\"Whether you're a founder, HR manager, Head of People or recruiter, this guide will help you understand how to collect employee testimonials and share them to potential employees.\"}),/*#__PURE__*/e(\"h2\",{children:\"What is an employee testimonial?\"}),/*#__PURE__*/e(\"p\",{children:\"An employee review is an endorsement from member of your team saying what they like about working for your company. It can be in the form of text or video.\"}),/*#__PURE__*/e(\"p\",{children:\"These testimonials from your happy employees can include details about:\"}),/*#__PURE__*/e(\"p\",{children:\"\u2022 The culture and work environment\"}),/*#__PURE__*/e(\"p\",{children:\"\u2022 Opportunities for professional development\"}),/*#__PURE__*/e(\"p\",{children:\"\u2022 Company values and mission\"}),/*#__PURE__*/e(\"p\",{children:\"\u2022 Benefits or perks of working with the company\"}),/*#__PURE__*/e(\"p\",{children:\"\u2022 Reasons why others should join the team\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"850\",src:\"https://framerusercontent.com/images/uNEV7Qq1ifHEMC3gjek61qUkOY.png\",srcSet:\"https://framerusercontent.com/images/uNEV7Qq1ifHEMC3gjek61qUkOY.png?scale-down-to=512 512w,https://framerusercontent.com/images/uNEV7Qq1ifHEMC3gjek61qUkOY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/uNEV7Qq1ifHEMC3gjek61qUkOY.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/uNEV7Qq1ifHEMC3gjek61qUkOY.png 2400w\",style:{aspectRatio:\"2400 / 1700\"},width:\"1200\"}),/*#__PURE__*/t(\"p\",{children:[\"Example employee testimonials - \",/*#__PURE__*/e(o,{href:\"https://www.mixmax.com/careers\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"careers at Mixmax\"})})]}),/*#__PURE__*/t(\"p\",{children:[\"According to a report by \",/*#__PURE__*/e(o,{href:\"https://www.thetalentboard.org/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"The Talent Board\"})}),\", when asked to identify the most valuable recruitment marketing content, 24% of candidates said employee testimonials.\"]}),/*#__PURE__*/e(\"p\",{children:\"Employee stories can be an invaluable asset to your recruitment strategy. By collecting and sharing insights from real employees, you can give job seekers a realistic view of what it's like to work for the company. This can help you attract the best talent and foster trust in your organization.\"}),/*#__PURE__*/e(\"p\",{children:\"You can use employee testimonials on your website, and on your recruitment pages and platforms to drive more high quality job applications, and to help with onboarding new team members.\"}),/*#__PURE__*/e(\"h2\",{children:\"Best formats for an employee testimonial\"}),/*#__PURE__*/e(\"p\",{children:\"When it comes to collecting and sharing employee testimonials, there are a variety of formats you can choose from. The best format depends on your goals, target audience, and the type of content you want to showcase.\"}),/*#__PURE__*/e(\"h3\",{children:\"Video testimonials\"}),/*#__PURE__*/e(\"p\",{children:\"Video testimonials are one of the best ways to bring employee experiences to life. They provide a more personal and engaging experience for the audience. Seeing employees speak passionately about their experiences adds authenticity and credibility to the testimonials.\"}),/*#__PURE__*/e(\"div\",{className:\"framer-text-module\",style:{\"--aspect-ratio\":\"560 / 315\",aspectRatio:\"560 / 315\",height:\"auto\",width:\"100%\"},children:/*#__PURE__*/e(n,{componentIdentifier:\"module:NEd4VmDdsxM3StIUbddO/fJ8vwGe6kxfz7kj9H7Sk/YouTube.js:Youtube\",children:t=>/*#__PURE__*/e(a,{...t,play:\"Off\",shouldMute:!0,thumbnail:\"High Quality\",url:\"https://www.youtube.com/watch?v=8M-JvxEgyDg&pp=ygUbZW1wbG95ZWUgdmlkZW8gdGVzdGltb25pYWxz\"})})}),/*#__PURE__*/e(\"h3\",{children:\"Text interviews/Articles\"}),/*#__PURE__*/e(\"p\",{children:\"These allow for a comprehensive and in-depth exploration of an employee's experiences and insights. Through well-crafted narratives, you can showcase the employee's journey, their contributions to the organization, and the impact they've made. Articles and blog posts provide ample space to include quotes, anecdotes, and relevant details that can inspire and resonate with the readers.\"}),/*#__PURE__*/e(\"h3\",{children:\"Quotes\"}),/*#__PURE__*/e(\"p\",{children:\"Quotes are a great way to quickly and concisely communicate the key points of an employee testimonial. They can be used in both text and video formats, and they serve as powerful sound bites that allow you to capture the essence of the employee\u2019s experience in just a few words. Quotes are also particularly effective when used on social media, as they can easily be shared and spread\"}),/*#__PURE__*/e(\"h3\",{children:\"Employee image reels\"}),/*#__PURE__*/e(\"p\",{children:\"Pictures are worth a thousand words. By collecting images of employees in action \u2013 whether it\u2019s in office events, workshops, or other activities \u2013 you can provide a glimpse into the personality and energy of your team.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"825\",src:\"https://framerusercontent.com/images/wWn6xCBBsJylu1Lqv4rot74Xfg.png\",srcSet:\"https://framerusercontent.com/images/wWn6xCBBsJylu1Lqv4rot74Xfg.png?scale-down-to=512 512w,https://framerusercontent.com/images/wWn6xCBBsJylu1Lqv4rot74Xfg.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/wWn6xCBBsJylu1Lqv4rot74Xfg.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/wWn6xCBBsJylu1Lqv4rot74Xfg.png 2400w\",style:{aspectRatio:\"2400 / 1650\"},width:\"1200\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:\"Example: Testimonials from Employees of \"}),/*#__PURE__*/e(o,{href:\"https://linear.app/careers\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:/*#__PURE__*/e(\"em\",{children:\"Linear\"})})})]}),/*#__PURE__*/e(\"h2\",{children:\"How to collect testimonials from your employees\"}),/*#__PURE__*/e(\"p\",{children:\"The most common way to collect employee testimonials is requesting them over an email.\"}),/*#__PURE__*/e(\"p\",{children:\"However, this means you'll have to manually sort through the responses, copy and paste them to a document, and manage them there.\"}),/*#__PURE__*/e(\"p\",{children:\"This also means that if you're collecting testimonial videos your team member will have to film, upload, and send the video file to you manually.\"}),/*#__PURE__*/t(\"p\",{children:[\"More simply, you can use a\",/*#__PURE__*/e(o,{href:\"https://senja.io/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial collection tool\"})}),\" like \",/*#__PURE__*/e(o,{href:\"https://senja.io/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Senja\"})}),\" to collect, manage and share your employee's positive experiences in seconds. You'll get a beautiful collection form, employees can leave text and video testimonials in seconds, and you can share them anywhere you like without code.\"]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"675\",src:\"https://framerusercontent.com/images/xIWBQfmHpjsg2TbaDMLF5xPBtU.png\",srcSet:\"https://framerusercontent.com/images/xIWBQfmHpjsg2TbaDMLF5xPBtU.png?scale-down-to=512 512w,https://framerusercontent.com/images/xIWBQfmHpjsg2TbaDMLF5xPBtU.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/xIWBQfmHpjsg2TbaDMLF5xPBtU.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/xIWBQfmHpjsg2TbaDMLF5xPBtU.png 2400w\",style:{aspectRatio:\"2400 / 1350\"},width:\"1200\"}),/*#__PURE__*/e(\"h3\",{children:\"12 amazing testimonial questions to ask your employees\"}),/*#__PURE__*/e(\"p\",{children:\"The questions you ask your employees will either break or make your testimonial.\"}),/*#__PURE__*/e(\"p\",{children:'Rather than just ask \"What do you love about working here?\" you can instead use a series of focused questions. Here are some great testimonial questions you can use when gathering employee testimonials.'}),/*#__PURE__*/t(\"ul\",{style:{\"--framer-text-alignment\":\"start\",\"--framer-text-color\":\"rgb(0, 0, 0)\",\"--framer-text-transform\":\"none\"},children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What is the best thing about working for our company?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What is one thing you wish you had known in your first week?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What does a 'day in the life' look for you?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What is your favourite perk, policy or process?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What tools do you use day to day?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What were your doubts about working here? How were they addressed?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What have you learnt since working for our company?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What are your colleagues like?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"In your opinion, what are the growth opportunities that this company offers?\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"What is a milestone or project at work that you're proud of?\"})})]}),/*#__PURE__*/t(\"p\",{children:[\"See more \",/*#__PURE__*/e(o,{href:\"https://senja.io/testimonial-questions/employee\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"employee testimonial questions\"})}),\" in Senja's testimonial question directory.\"]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"775\",src:\"https://framerusercontent.com/images/WrT0neFcgd5ttpH3uP4OEufPi4.png\",srcSet:\"https://framerusercontent.com/images/WrT0neFcgd5ttpH3uP4OEufPi4.png?scale-down-to=512 512w,https://framerusercontent.com/images/WrT0neFcgd5ttpH3uP4OEufPi4.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/WrT0neFcgd5ttpH3uP4OEufPi4.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/WrT0neFcgd5ttpH3uP4OEufPi4.png 2400w\",style:{aspectRatio:\"2400 / 1550\"},width:\"1200\"}),/*#__PURE__*/e(\"h2\",{children:\"What makes a good employee testimonial\"}),/*#__PURE__*/e(\"p\",{children:\"As well as asking the right questions, it's really important you give your employee good direction regarding the tone, when you request a testimonial. Here are a few important things to note:\"}),/*#__PURE__*/t(\"ol\",{style:{\"--framer-text-alignment\":\"start\",\"--framer-text-color\":\"rgb(0, 0, 0)\",\"--framer-text-transform\":\"none\"},children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/t(\"p\",{children:[\"It should be authentic\",/*#__PURE__*/e(\"strong\",{children:\". \"}),\"Avoid corporate speak and business lingo. Just be plain and honest.\"]})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"It should be written in the first person.The employee should be sharing their story, so make sure their testimonial is written in the first person.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"It should highlight specific accomplishments and contributions\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"It includes details about the employee. Their skills, current role/job title\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"It provides concrete examples and anecdotes to support the testimonial.\"})})]}),/*#__PURE__*/e(\"h2\",{children:\"Where can I share employee testimonials? Tips and examples\"}),/*#__PURE__*/e(\"p\",{children:\"There are many places you can share employee testimonials. Here are the most common ones:\"}),/*#__PURE__*/e(\"h3\",{children:\"Your website recruitment pages\"}),/*#__PURE__*/e(\"p\",{children:\"The obvious one! If you want to recruit better candidates, then you need to demonstrate that your company is a great place to work. First-hand employee experiences are authentic and engaging. So remember to share employee testimonials on your recruitment pages.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"775\",src:\"https://framerusercontent.com/images/UU7JmMtHuYgq4bhYE9KlqN4fyxI.png\",srcSet:\"https://framerusercontent.com/images/UU7JmMtHuYgq4bhYE9KlqN4fyxI.png?scale-down-to=512 512w,https://framerusercontent.com/images/UU7JmMtHuYgq4bhYE9KlqN4fyxI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/UU7JmMtHuYgq4bhYE9KlqN4fyxI.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/UU7JmMtHuYgq4bhYE9KlqN4fyxI.png 2400w\",style:{aspectRatio:\"2400 / 1550\"},width:\"1200\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"em\",{children:\"Testimonials from \"}),/*#__PURE__*/e(o,{href:\"https://webflow.com/careers\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:/*#__PURE__*/e(\"em\",{children:\"Webflow\"})})}),/*#__PURE__*/e(\"em\",{children:\" employees\"})]}),/*#__PURE__*/e(\"h3\",{children:\"Your recruitment platforms\"}),/*#__PURE__*/e(\"p\",{children:\"If you a recruitment platform like Workable, Greenhouse or Breezy, you can either embed employee testimonials, or link to your employee Wall of Love, to get more high quality candidates. Your competitors are already doing it, so don't get left behind. Videos can relay your team's energy, culture and humour more authentically than 100s of words.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"825\",src:\"https://framerusercontent.com/images/cqVfgNzDZjoorzRxxqkxiLcRazY.png\",srcSet:\"https://framerusercontent.com/images/cqVfgNzDZjoorzRxxqkxiLcRazY.png?scale-down-to=512 512w,https://framerusercontent.com/images/cqVfgNzDZjoorzRxxqkxiLcRazY.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/cqVfgNzDZjoorzRxxqkxiLcRazY.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/cqVfgNzDZjoorzRxxqkxiLcRazY.png 2400w\",style:{aspectRatio:\"2400 / 1650\"},width:\"1200\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(o,{href:\"https://jabu.breezy.hr/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Openings at Jabu\"})})}),/*#__PURE__*/e(\"h3\",{children:\"Your new employee onboarding guides\"}),/*#__PURE__*/e(\"p\",{children:\"Don't just use employee testimonials to recruit! Use them to ensure new hires have a great first week and onboarding experience. Share your team's top tips for a great first week in a video remix, and help your new hire get started.\"}),/*#__PURE__*/e(\"h3\",{children:\"Your social posts when recruiting\"}),/*#__PURE__*/e(\"p\",{children:\"Posting new roles on social channels like LinkedIn? Include visual or video testimonials. Senja has a free Image Maker that can turn any testimonial into a beautiful image in seconds.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"825\",src:\"https://framerusercontent.com/images/M5zdzdHia6P071YTBY7eBgicI.png\",srcSet:\"https://framerusercontent.com/images/M5zdzdHia6P071YTBY7eBgicI.png?scale-down-to=512 512w,https://framerusercontent.com/images/M5zdzdHia6P071YTBY7eBgicI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/M5zdzdHia6P071YTBY7eBgicI.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/M5zdzdHia6P071YTBY7eBgicI.png 2400w\",style:{aspectRatio:\"2400 / 1650\"},width:\"1200\"}),/*#__PURE__*/e(\"h3\",{children:\"Link to an employee Wall of Love\"}),/*#__PURE__*/t(\"p\",{children:[\"More and more companies are creating a Wall of Love with \",/*#__PURE__*/e(\"em\",{children:\"customer\"}),\" testimonials to share with employees or on their website. But a new trend is to \",/*#__PURE__*/e(\"em\",{children:\"collect employee testimonials\"}),\" and turn it into an employee Wall of Love. You can then link to this in your email footer, social posts and recruitment pages.\"]}),/*#__PURE__*/e(\"h3\",{children:\"As a video montage\"}),/*#__PURE__*/e(\"p\",{children:\"Rather than feature each testimonial individually, you can remix the video testimonials into new videos. Here's some ideas for remix videos you could create:\"}),/*#__PURE__*/t(\"ul\",{style:{\"--framer-text-alignment\":\"start\",\"--framer-text-color\":\"rgb(0, 0, 0)\",\"--framer-text-transform\":\"none\"},children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"A day in the life of our company\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"A day in the life of our team\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"A day in the life of one person\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"The tools we use\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"Our top tips for your first week or first day\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"My favourite perk\"})})]}),/*#__PURE__*/e(\"p\",{children:\"Example testimonial: Emirates Careers\"}),/*#__PURE__*/e(\"h2\",{children:\"How to add employee testimonials to your website\"}),/*#__PURE__*/e(\"h3\",{children:\"Use your designer and developer\"}),/*#__PURE__*/e(\"p\",{children:\"Once you've collected and edited your employee testimonials, you can have a designer add them to your website design (they normally do this in software like Figma), and a developer implement them. You should update your testimonials regularly.\"}),/*#__PURE__*/e(\"h3\",{children:\"Use a free tool like Senja\"}),/*#__PURE__*/t(\"p\",{children:[\"Alternatively, you can use a free tool like \",/*#__PURE__*/e(o,{href:\"https://senja.io/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Senja\"})}),\" to embed dozens of testimonial widgets and create an Employee Wall of Love in seconds, then embed it anywhere you like.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(o,{href:\"https://senja.io/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Senja\"})}),\" also lets you import your existing employee testimonials from third-party review sites and create stunning testimonial images from them that you can post on your social channels and reach out to potential job candidates.\"]})]});export const richText2=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Senja is a #buildinpublic startup. As part of this commitment, every month we share a summary of our previous month's performance. \"}),/*#__PURE__*/e(\"p\",{children:\"Here's our July build in public report - revenue, MRR, visitors, signups, customers, and more. We build in public  to keep ourselves accountable, share insights, build audiences, and stay connected to the indie-maker community.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/euboid/status/1686280968724983808?s=20\"})]});export const richText3=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[\"Senja is now \",/*#__PURE__*/e(\"strong\",{children:\"fully integrated\"}),\" into the super sales tool, Trumpet! Yup, you heard that right \u2013 two of the best tools are joining forces to supercharge your sales game.\"]}),/*#__PURE__*/e(\"div\",{className:\"framer-text-module\",style:{\"--aspect-ratio\":\"560 / 315\",aspectRatio:\"560 / 315\",height:\"auto\",width:\"100%\"},children:/*#__PURE__*/e(n,{componentIdentifier:\"module:NEd4VmDdsxM3StIUbddO/fJ8vwGe6kxfz7kj9H7Sk/YouTube.js:Youtube\",children:t=>/*#__PURE__*/e(a,{...t,play:\"Off\",shouldMute:!0,thumbnail:\"Medium Quality\",url:\"https://youtu.be/hoDw3XBAUuo\"})})}),/*#__PURE__*/e(\"p\",{children:\"You already know how crucial social proof is for winning deals. With this beautiful integration, users of Trumpet's sales enablement tool can effortlessly add their Senja social proof widgets in just a few seconds.\"}),/*#__PURE__*/e(\"p\",{children:\"This fantastic integration means that your amazing sales team can win more deals and secure more partnerships with ease. How? By simply adding relevant and powerful social proof to your trumpet Pods.\"}),/*#__PURE__*/e(\"p\",{children:\"But this is just the beginning of the journey, and we can't wait to bring you even more incredible Senja integrations in the future.\"}),/*#__PURE__*/e(\"p\",{children:\"Let's get to the juicy part \u2013 here's how it works.\"}),/*#__PURE__*/e(\"p\",{children:\"Step 1: Log in to your Trumpet account. If you don't have one, sign up ASAP \u2013 you're missing out on a game-changing sales tool.\"}),/*#__PURE__*/e(\"p\",{children:\"Step 2: Click the plus button in any Pod and search for the Senja integration. Trust us, you won't be able to miss it.\"}),/*#__PURE__*/e(\"p\",{children:\"Step 3: Connect your Senja account with a few clicks. It's seamless, like a perfectly orchestrated symphony.\"}),/*#__PURE__*/e(\"p\",{children:\"Step 4: Now comes the fun part! Browse through your impressive collection of social proof widgets on Senja, from glowing customer reviews to compelling case studies.\"}),/*#__PURE__*/e(\"p\",{children:'Step 5: Once you\\'ve picked the perfect piece of social proof, simply click \"Add to Pod\" \u2013 and voil\\xe0! \uD83C\uDF89 Your Pod is now enriched with the power of social proof.'}),/*#__PURE__*/e(\"p\",{children:\"Step 6: Sit back and watch the magic happen. Your prospects will be blown away by the credibility and trustworthiness your social proof brings to the table.\"}),/*#__PURE__*/e(\"p\",{children:\"Our awesome integration with Trumpet is a game-changer for sales teams. So, what are you waiting for? Go ahead, give it a try, and let us know how it elevates your sales game to new heights.\"}),/*#__PURE__*/e(\"p\",{children:\"Before I sign off, we just have to give a massive shoutout and thank-you to the amazing trumpet team \u2013 Charlotte Platts, Sam Cockburn, William Angel, Rory Sadler, Nick Telson, and the rest of the crew. Working with you all has been an absolute pleasure, and we couldn't have asked for a better team to collaborate with.\"}),/*#__PURE__*/e(\"p\",{children:\"Until next time, keep closing those deals like the sales rockstars you are.\"})]});export const richText4=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Note-taking apps have been around for as long as apps themselves.\"}),/*#__PURE__*/e(\"p\",{children:\"But thanks to the rise of AI and the massive availability of APIs like OpenAI's GPT-4 and Whisper, hundreds of use cases have been unlocked, and smarter, more useful note-taking apps pop up every day.\"}),/*#__PURE__*/t(\"p\",{children:[\"One of the apps in this space that we admire is \",/*#__PURE__*/e(o,{href:\"https://audiopen.ai/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"AudioPen\"})}),\" by Louis Pereira.\"]}),/*#__PURE__*/e(\"p\",{children:\"AudioPen is an app that lets you transform messy notes into clear text. Just hit record and speak your mind, then AudioPen will turn your rambling thoughts into neat notes instantly.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"725\",src:\"https://framerusercontent.com/images/OWUZ5z4q713hYSKXsGhqod6UQ.png\",srcSet:\"https://framerusercontent.com/images/OWUZ5z4q713hYSKXsGhqod6UQ.png?scale-down-to=512 512w,https://framerusercontent.com/images/OWUZ5z4q713hYSKXsGhqod6UQ.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/OWUZ5z4q713hYSKXsGhqod6UQ.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/OWUZ5z4q713hYSKXsGhqod6UQ.png 2400w\",style:{aspectRatio:\"2400 / 1450\"},width:\"1200\"}),/*#__PURE__*/e(\"p\",{children:\"Louis has been using Senja to power the testimonial collection and sharing of AudioPen, and today we're interviewing him to see how he does it.\"}),/*#__PURE__*/e(\"h5\",{children:\"Why were you looking for a testimonial tool?\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"I'd been looking for an advanced testimonial tool for AudioPen, and Senja seemed like a good bet.\"})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"Before using Senja, I didn't have a testimonial widget that I could customize on each page of my website. As a result, I'd only showcase testimonials on a dedicated page. Now, I display them everywhere.\"})}),/*#__PURE__*/t(\"p\",{children:[\"Without a dedicated \",/*#__PURE__*/e(o,{href:{pathVariables:{jKkiJCFmb:\"testimonial-collection-software-checklist\"},unresolvedPathSlugs:{jKkiJCFmb:{collectionId:\"jurYuPDTP\",collectionItemId:\"h46dDkYJ0\"}},webPageId:\"wtzz0FpFg\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial tool\"})}),\", using testimonials across your site can be difficult. It gets even harder when you need to manually find relevant testimonials for dozens of marketing pages on your website. Senja makes it easy to share your testimonials at scale.\"]}),/*#__PURE__*/e(\"h5\",{children:\"How do you currently collect testimonials and how often do you collect testimonials?\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"Currently, I have a link within the website for people to leave a testimonial. I also collect social proof from Twitter, LinkedIn, and Product Hunt by importing it into Senja.\"})}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"725\",src:\"https://framerusercontent.com/images/BOjb0OTAJ7AieQQ1VLobQlrxog.png\",srcSet:\"https://framerusercontent.com/images/BOjb0OTAJ7AieQQ1VLobQlrxog.png?scale-down-to=512 512w,https://framerusercontent.com/images/BOjb0OTAJ7AieQQ1VLobQlrxog.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/BOjb0OTAJ7AieQQ1VLobQlrxog.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/BOjb0OTAJ7AieQQ1VLobQlrxog.png 2400w\",style:{aspectRatio:\"2400 / 1450\"},width:\"1200\"}),/*#__PURE__*/e(\"h5\",{children:\"How are you using Senja to get more sales and increase conversion?\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"Besides using Senja on the AudioPen home page, I also use a differently-themed testimonial widget on the upgrade page. This helps in boosting the conversion rate from free to paid accounts. I haven't measured it, but I'm pretty sure I've seen an increase in conversion.\"})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"I also love Senja's image creation tool. I use it to create shareable images of testimonials I've received. The best part about these is that they allow me to upload custom backgrounds which helps maintain brand consistency.\"})}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"I like a lot of things about Senja, but what I like the most are its testimonial widgets. They're customizable, and make it really easy to showcase social proof on the AudioPen website. They load quickly and I can display over 50 testimonials with barely a second's loading time.\"})}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"725\",src:\"https://framerusercontent.com/images/K0Z27FZyLlntG7XlVhT2fMnEWDI.png\",srcSet:\"https://framerusercontent.com/images/K0Z27FZyLlntG7XlVhT2fMnEWDI.png?scale-down-to=512 512w,https://framerusercontent.com/images/K0Z27FZyLlntG7XlVhT2fMnEWDI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/K0Z27FZyLlntG7XlVhT2fMnEWDI.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/K0Z27FZyLlntG7XlVhT2fMnEWDI.png 2400w\",style:{aspectRatio:\"2400 / 1450\"},width:\"1200\"}),/*#__PURE__*/e(\"p\",{children:\"I'd highly recommend Senja; it's well worth the cost considering the benefits it brings along. Also, their team is pretty great!\"})]});export const richText5=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(o,{href:\"https://senja.io/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Senja\"})}),\" just hit 300 customers and $7.4K MRR\"]}),/*#__PURE__*/e(\"p\",{children:\"If I could start again from zero, I'd fix these 12 mistakes.\"}),/*#__PURE__*/e(\"h2\",{children:\"1. Building in a niche I had no experience in.\"}),/*#__PURE__*/e(\"p\",{children:\"When I first started using Senja, I thought testimonials were cool, but that was about it.\"}),/*#__PURE__*/e(\"p\",{children:\"I didn't understand the problem, so building a product from the fundamentals just wasn't possible. All I could do was one-up the competition\"}),/*#__PURE__*/e(\"p\",{children:\"That's why when my cofounder Olly, reached out to me and asked if he could join as a co-founder, I happily accepted.\"}),/*#__PURE__*/e(\"p\",{children:\"With his vision and my skillset, we built a product that not only solves the problem of collecting and sharing testimonials well but does it in a really elegant way.\"}),/*#__PURE__*/e(\"p\",{children:\"Obviously, I was lucky to meet someone like Olly.\"}),/*#__PURE__*/e(\"p\",{children:\"But after building for so long, talking to so many amazing people, and trying so many new things, I have all sorts of ideas for problems I know I'd be able to solve well.\"}),/*#__PURE__*/e(\"h2\",{children:\"2. Not defining our personas early enough.\"}),/*#__PURE__*/e(\"p\",{children:\"For the first year of development and marketing, we were just targeting, well... everybody.\"}),/*#__PURE__*/e(\"p\",{children:\"I mean, every business needs testimonials, right? So why should we niche down? The sky's the limit!\"}),/*#__PURE__*/e(\"p\",{children:\"Problem was, because we never went niche enough, we couldn't funnel all our marketing energy into a single persona.\"}),/*#__PURE__*/e(\"p\",{children:'Ironically it\\'s easier to reach \"SaaS companies doing $100K+ ARR with a sales team in London\" than it is to reach \"business owners\"'}),/*#__PURE__*/e(\"h2\",{children:\"3. Not setting up reporting early enough\"}),/*#__PURE__*/e(\"p\",{children:\"We had basic analytics in, but we were barely tracking or reviewing anything.\"}),/*#__PURE__*/e(\"p\",{children:\"For over 6 months, we didn't know how our landing page was performing. We didn't even measure activation or free \u2192 paid\"}),/*#__PURE__*/e(\"p\",{children:\"Basically, we only measured MRR \uD83D\uDE05\"}),/*#__PURE__*/t(\"p\",{children:[\"After quite a few tantrums from Olly, we finally set up \",/*#__PURE__*/e(o,{href:\"https://www.indiehackers.com/segment\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"@segment\"})}),\" for tracking events.\"]}),/*#__PURE__*/e(\"p\",{children:\"That way, we only needed to track events in one place, and they'd get distributed everywhere.\"}),/*#__PURE__*/t(\"p\",{children:[\"\u2014 our analytics tools\",/*#__PURE__*/e(\"br\",{}),\"\u2014 our email marketing\",/*#__PURE__*/e(\"br\",{}),\"\u2014 A/B testing tools etc\"]}),/*#__PURE__*/e(\"p\",{children:\"For analytics, we're now using PostHog for measuring everything (IMO, the slickest tool out there).\"}),/*#__PURE__*/e(\"p\",{children:\"We also have Pirsch Analytics set up for the simple stuff (pageviews, bounce rate, UTM sources)\"}),/*#__PURE__*/e(\"p\",{children:\"If we did this from the get-go, we'd have known what was working waaaay earlier.\"}),/*#__PURE__*/e(\"h2\",{children:\"4. Coding our marketing site from scratch\"}),/*#__PURE__*/e(\"p\",{children:\"When we first started, we built our marketing site from scratch with code (Svelte and Ttailwindcss)\"}),/*#__PURE__*/e(\"p\",{children:\"The problem? My MARKETING cofounder couldn't make changes. How can a marketer do their job if they don't even have access to the site???\"}),/*#__PURE__*/e(\"p\",{children:\"I thought we could do this by moving to a headless CMS (basically, a database that your marketing site pulls from).\"}),/*#__PURE__*/e(\"p\",{children:\"But that meant every time I wanted to build something (for example a hero section), I'd need to build it twice. Once in the CMS and another time in the code.\"}),/*#__PURE__*/e(\"p\",{children:\"I also needed to re-invent everything from scratch.\"}),/*#__PURE__*/t(\"p\",{children:[\"\u2014 Need a table of contents?\",/*#__PURE__*/e(\"br\",{}),\"\u2014 Need caching/image optimization\",/*#__PURE__*/e(\"br\",{}),\"\u2014 Need a blog with filters/categorization?\",/*#__PURE__*/e(\"br\",{}),\"\u2014 Need search on the site?\"]}),/*#__PURE__*/e(\"p\",{children:\"In every case, you'd need to start building from scratch.\"}),/*#__PURE__*/t(\"p\",{children:[\"So we moved to Framer and it's been \",/*#__PURE__*/e(\"em\",{children:\"chefs kiss\"})]}),/*#__PURE__*/e(\"p\",{children:\"I really miss the flexibility you get with code...\"}),/*#__PURE__*/e(\"p\",{children:\"But we're publishing content 10x faster now so definitely a massive win.\"}),/*#__PURE__*/e(\"p\",{children:\"Just waiting for more CMS features \uD83D\uDE05\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/euboid/status/1654424573494829057\"}),/*#__PURE__*/e(\"h2\",{children:\"5. Not building a proper onboarding\"}),/*#__PURE__*/t(\"p\",{children:[\"\u2014 Building a good product got us from 0 - 1\",/*#__PURE__*/e(\"br\",{}),\"\u2014 Building an incredible onboarding took us from 1 - 5\"]}),/*#__PURE__*/e(\"p\",{children:\"Previously we'd just drop users into our app and hope for the best.\"}),/*#__PURE__*/e(\"p\",{children:\"We had no guides, no checklists, no place to start, nothing.\"}),/*#__PURE__*/e(\"p\",{children:\"So Olly and I spent about a week just building a great onboarding.\"}),/*#__PURE__*/e(\"p\",{children:\"We go into the details about how we built it in this video:\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(o,{href:\"https://www.youtube.com/watch?v=zP4kcU0jqSY\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"https://www.youtube.com/watch?v=zP4kcU0jqSY\"})})}),/*#__PURE__*/e(\"p\",{children:\"It's been 9 months since we posted the original video, but we've kept tweaking it and improving it since then.\"}),/*#__PURE__*/e(\"h2\",{children:\"6. Clinging to the live chat\"}),/*#__PURE__*/e(\"p\",{children:\"Using live chat for customer support had always been a mixed bag for us.\"}),/*#__PURE__*/e(\"p\",{children:\"On the one hand, we were able to get LOADS of feedback from users quickly.\"}),/*#__PURE__*/e(\"p\",{children:\"On the other hand, we got so much spam and low-quality messages.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/euboid/status/1615096402761371649\"}),/*#__PURE__*/e(\"p\",{children:\"Spam, low-quality messages, and tickets from rude users take away time you'd normally use to serve your actual customers.\"}),/*#__PURE__*/e(\"p\",{children:\"So after a lot of debate, we decided to kill the live chat.\"}),/*#__PURE__*/e(\"p\",{children:\"I honestly expected to see fewer sales and lots of angry users.\"}),/*#__PURE__*/e(\"p\",{children:\"But the opposite has happened so far. We've actually been getting MORE customers and LESS tickets.\"}),/*#__PURE__*/e(\"p\",{children:\"I'm not saying removing live chat got us more customers.\"}),/*#__PURE__*/e(\"p\",{children:\"But it was interesting to see that removing it didn't impact sales as much as I thought it would.\"}),/*#__PURE__*/e(\"p\",{children:\"And we were getting fewer, more meaningful tickets from users who were serious about succeeding with our tool\"}),/*#__PURE__*/e(\"p\",{children:\"In retrospect, if I were starting again, I'd have picked the live chat every single time. Lower friction for feedback is crucial in the early days.\"}),/*#__PURE__*/e(\"p\",{children:\"But when things start getting crazy, I think it's fine to switch.\"}),/*#__PURE__*/t(\"p\",{children:[\"More details in \",/*#__PURE__*/e(o,{href:\"https://senja.io/blog/were-turning-off-our-live-chat-support-heres-why\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"this post\"})})]}),/*#__PURE__*/e(\"h2\",{children:\"7. Not doing docs\"}),/*#__PURE__*/e(\"p\",{children:\"We wouldn't have been able to kill the live chat had we not focused on fleshing out our support docs.\"}),/*#__PURE__*/e(\"p\",{children:\"We didn't have good help docs until one-year post-launch. BIG mistake.\"}),/*#__PURE__*/e(\"p\",{children:\"We've now set up loads of help articles with Helpkit\"}),/*#__PURE__*/e(\"img\",{alt:\"Senja support dashboard - helpkit\",className:\"framer-image\",height:\"613\",src:\"https://framerusercontent.com/images/mDTyiecFHbvznq3kC8b7Y6olWAA.png\",srcSet:\"https://framerusercontent.com/images/mDTyiecFHbvznq3kC8b7Y6olWAA.png?scale-down-to=512 512w,https://framerusercontent.com/images/mDTyiecFHbvznq3kC8b7Y6olWAA.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/mDTyiecFHbvznq3kC8b7Y6olWAA.png 2047w\",style:{aspectRatio:\"2047 / 1226\"},width:\"1023\"}),/*#__PURE__*/e(\"p\",{children:\"I honestly didn't think people cared a lot about docs, but loads of searches come through every day.\"}),/*#__PURE__*/e(\"p\",{children:\"A bonus is that seeing what people search for also helps us identify features we should be focusing on.\"}),/*#__PURE__*/e(\"h2\",{children:\"8. Throwing spaghetti on the wall without waiting for it to stick\"}),/*#__PURE__*/e(\"p\",{children:\"Probably the biggest mistake we've made marketing-wise was trying too much at once.\"}),/*#__PURE__*/e(\"p\",{children:\"Or rather, experimenting a lot without taking the time to draw actual conclusions.\"}),/*#__PURE__*/e(\"p\",{children:\"We'd try cold outreach for two days, get no replies, and say \\\"Cold outreach doesn't work for us!\\\"\"}),/*#__PURE__*/e(\"p\",{children:\"Or we'd make one Tiktok and it would get a couple hundred views, and we'd just give up.\"}),/*#__PURE__*/e(\"p\",{children:\"Yes we tried a lot of things and that was crucial for getting initial traction, but if we focused on making definitive conclusions from every experiment we took, it would have been much easier to find marketing channels that worked for us.\"}),/*#__PURE__*/e(\"p\",{children:\"We niched down our marketing and started going hard on marketing experiments that were worth doing and had high chances for success.\"}),/*#__PURE__*/e(\"p\",{children:\"Still haven't perfected this, but our marketing is already much more solid.\"}),/*#__PURE__*/e(\"h2\",{children:\"9. Perfectionism and marketing don't mix.\"}),/*#__PURE__*/e(\"p\",{children:\"We wanted to launch on Product Hunt with the perfect product.\"}),/*#__PURE__*/e(\"p\",{children:\"We wanted to get #1 of the day at all costs.\"}),/*#__PURE__*/e(\"p\",{children:\"We wanted 1,000+ upvotes.\"}),/*#__PURE__*/e(\"p\",{children:\"We wanted a freaking incredible launch.\"}),/*#__PURE__*/e(\"p\",{children:\"So we kept postponing...\"}),/*#__PURE__*/e(\"p\",{children:\"We eventually planned to launch on December 6th, but we ended up postponing AGAIN because we were behind on everything\"}),/*#__PURE__*/e(\"p\",{children:\"So imagine my surprise when I woke up in the morning to find that, on the same day we had planned, someone we never met had gone and stuck us on Product Hunt.\"}),/*#__PURE__*/e(\"img\",{alt:\"Unexpected product hunt launch\",className:\"framer-image\",height:\"674\",src:\"https://framerusercontent.com/images/UZ1Jg97Z2julMdZ1ATSoWiJlZE.png\",srcSet:\"https://framerusercontent.com/images/UZ1Jg97Z2julMdZ1ATSoWiJlZE.png?scale-down-to=1024 891w,https://framerusercontent.com/images/UZ1Jg97Z2julMdZ1ATSoWiJlZE.png 1174w\",style:{aspectRatio:\"1174 / 1348\"},width:\"587\"}),/*#__PURE__*/e(\"p\",{children:\"TL;DR we we're #3 of the day and ~650 upvotes\"}),/*#__PURE__*/e(\"p\",{children:\"After a few days, we ended up getting a ton of awareness, over 80 signups, and a few incredible users and customers that shaped the future of the product.\"}),/*#__PURE__*/e(\"p\",{children:\"If I had to mark Senja's first big turning point, it would be that December.\"}),/*#__PURE__*/e(\"p\",{children:\"The lesson? Stop shooting yourself in the foot and just do it \uD83D\uDE04\"}),/*#__PURE__*/t(\"p\",{children:[\"This didn't just apply to PH. We were doing the same with our other ideas like \",/*#__PURE__*/e(o,{href:\"http://landingpagesexplained.com/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"landingpagesexplained.com\"})}),\" where we spent 6 months procrastinating on it.\"]}),/*#__PURE__*/e(\"p\",{children:\"Once we got over ourselves, it ended up being a hit!\"}),/*#__PURE__*/e(\"h2\",{children:\"10. We should've focused on building great relationships earlier\"}),/*#__PURE__*/e(\"p\",{children:\"The biggest reason we build in public isn't because of the awareness, new users or audience building etc.\"}),/*#__PURE__*/e(\"p\",{children:\"It's 100% because of the cool people we meet daily.\"}),/*#__PURE__*/e(\"p\",{children:\"We keep meeting people who give us constant feedback, inspo, advice etc\"}),/*#__PURE__*/e(\"p\",{children:\"When we apply their suggestions or try similar experiments they're doing, we often strike gold.\"}),/*#__PURE__*/e(\"h2\",{children:\"11. Not spending time visualizing complex ideas\"}),/*#__PURE__*/t(\"p\",{children:[\"Building big ideas from scratch is \",/*#__PURE__*/e(\"em\",{children:\"really\"}),\" difficult.\"]}),/*#__PURE__*/e(\"p\",{children:\"We'd have vague ideas of what we wanted, but we never had anything concrete to start from.\"}),/*#__PURE__*/e(\"p\",{children:\"As a result, I'd give whacky estimates for things I thought were simple but were insanely complicated.\"}),/*#__PURE__*/e(\"p\",{children:\"Or I'd build a feature I thought Olly and I wanted, only for it to be completely different from what he had imagined.\"}),/*#__PURE__*/e(\"p\",{children:\"Horrible way to work \uD83D\uDE05\"}),/*#__PURE__*/e(\"p\",{children:\"Now before we build any big feature, we do the right thing.\"}),/*#__PURE__*/e(\"p\",{children:\"We sketch it in a tool like Miro or Figjam, and build it before we actually build it.\"}),/*#__PURE__*/e(\"p\",{children:\"This is a silly one to add because it's supposed to be standard practice, but it's easy to forget when you're trying to build fast \uD83C\uDFCE\uFE0F\"}),/*#__PURE__*/e(\"h2\",{children:\"12. Focusing on acquisition instead of customer success\"}),/*#__PURE__*/e(\"p\",{children:\"We all want 1,000 signups per day.\"}),/*#__PURE__*/e(\"p\",{children:\"But what's even the point if only 3 of those convert?\"}),/*#__PURE__*/e(\"p\",{children:\"Other than onboarding tweaks, we hadn't done much for customer success...\"}),/*#__PURE__*/e(\"p\",{children:\"This year, though, we started focusing 100% on making it dead simple to go from zero to one in our app.\"}),/*#__PURE__*/t(\"p\",{children:[\"That meant:\",/*#__PURE__*/e(\"br\",{}),\"\u2014 More guides\",/*#__PURE__*/e(\"br\",{}),\"\u2014 Adding tips, tricks, and tutorials around the app\",/*#__PURE__*/e(\"br\",{}),\"\u2014 Adding case studies to our onboarding emails\"]}),/*#__PURE__*/e(\"p\",{children:\"By focusing on customer success, our activation increased substantially.\"}),/*#__PURE__*/e(\"p\",{children:\"Now even a baby can collect their first testimonial with Senja!\"}),/*#__PURE__*/e(\"p\",{children:\"If you're an experienced SaaS founder, you'd notice all of these are rookie mistakes \uD83D\uDE05\"}),/*#__PURE__*/e(\"p\",{children:\"Senja is the first SaaS Olly and I have ever made and launched, but thanks to the #buildinpublic community, it's been relatively easy correcting ourselves and veering toward the right path.\"})]});export const richText6=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Senja is a #buildinpublic startup. As part of this commitment, every month we share a summary of our previous month's performance. \"}),/*#__PURE__*/e(\"p\",{children:\"Here's our June build in public report - revenue, MRR, visitors, signups, customers, and more. We build in public  to keep ourselves accountable, share insights, build audiences, and stay connected to the indie-maker community.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/euboid/status/1676225674082746369?s=20\"})]});export const richText7=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Have you received a new testimonial from a happy customer?\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"strong\",{children:\"You need to tag it.\"})}),/*#__PURE__*/t(\"p\",{children:[\"Tagging is a critical part of \",/*#__PURE__*/e(o,{href:{webPageId:\"g8XkAue1y\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial management\"})}),\".\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{}),\"It guarantees that when you want to share a testimonial, it's easy to find the most relevant one. \"]}),/*#__PURE__*/e(\"p\",{children:\"In this simple guide, I'll walk you through the why and how of testimonial tagging. \uD83C\uDFF7\uFE0F\"}),/*#__PURE__*/e(\"h2\",{children:\"Why should I tag testimonials?\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"For discovery: Group testimonials by tag for discovery.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"For use in a testimonial tool like Senja: Group testimonials by tag to quickly find and turn them into a Wall of Love, widget, or image in Senja.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"You can use tags to group common themes like formats, copy, or objections. These are an interpretation of the testimonial and therefore may not be easily found by searching for keywords.\"}),/*#__PURE__*/e(\"p\",{children:\"To stay on top of things, it\u2019s essential you tag a testimonial when you receive it. Your future self will thank you.\"}),/*#__PURE__*/e(\"h3\",{children:\"What are the common ways I can tag?\"}),/*#__PURE__*/e(\"p\",{children:\"Here's your TLDR overview of common ways to tag your testimonials.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"609\",src:\"https://framerusercontent.com/images/PUdpKC49bijHaGdDclMjlitjw.png\",srcSet:\"https://framerusercontent.com/images/PUdpKC49bijHaGdDclMjlitjw.png?scale-down-to=512 512w,https://framerusercontent.com/images/PUdpKC49bijHaGdDclMjlitjw.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/PUdpKC49bijHaGdDclMjlitjw.png 1645w\",style:{aspectRatio:\"1645 / 1219\"},width:\"822\"}),/*#__PURE__*/e(\"h4\",{children:\"Testimonial for [product/service]\"}),/*#__PURE__*/e(\"p\",{children:\"What: Is it for my course, consultancy services, or books?\"}),/*#__PURE__*/e(\"p\",{children:\"Why: If you collect testimonials for multiple products or services, tagging your testimonials based on the product the testimonial is for can make it really easy to find it again.\"}),/*#__PURE__*/e(\"p\",{children:\"Example tag: Course, Consultancy, Lead magnet\"}),/*#__PURE__*/e(\"h4\",{children:\"Testimonial format\"}),/*#__PURE__*/e(\"p\",{children:\"What: Is it a video, text, or social media testimonial?\"}),/*#__PURE__*/e(\"p\",{children:\"Why: Easily find testimonials by their format to use where you need.\"}),/*#__PURE__*/e(\"p\",{children:\"Example tags: Format - Text, Format - Social\"}),/*#__PURE__*/e(\"h4\",{children:\"Objection addressed\"}),/*#__PURE__*/e(\"p\",{children:\"What: What sales objection did this testimonial address? For example, price, setup speed, or security.\"}),/*#__PURE__*/e(\"p\",{children:\"Why: When a sales lead has a question, answer it with one or more customer testimonials.\"}),/*#__PURE__*/e(\"p\",{children:\"Example tag: Objection - Price\"}),/*#__PURE__*/e(\"h4\",{children:\"Feature mentioned\"}),/*#__PURE__*/e(\"p\",{children:\"What: What feature or product experience does this testimonial mention?\"}),/*#__PURE__*/e(\"p\",{children:\"Why: Use feature-focused testimonials wherever you talk about that feature including landing pages and upgrade pages\"}),/*#__PURE__*/e(\"p\",{children:\"Example tag: Feature - CSV Import, Feature - Analytics\"}),/*#__PURE__*/e(\"h4\",{children:\"Policy talked about\"}),/*#__PURE__*/e(\"p\",{children:\"What: What policy does this testimonial talk about?\"}),/*#__PURE__*/e(\"p\",{children:\"Why: If a sales lead asks about a policy, you can detail it, and share a relevant testimonial too.\"}),/*#__PURE__*/e(\"p\",{children:\"Example tag: Policy - GDPR\"}),/*#__PURE__*/e(\"h4\",{children:\"Testimonial copy\"}),/*#__PURE__*/e(\"p\",{children:\"What: What copy style does this testimonial use?\"}),/*#__PURE__*/e(\"p\",{children:\"Why: You might have a preference for a testimonial that focuses on outcomes, or which details switching from another provider. Tag them.\"}),/*#__PURE__*/e(\"p\",{children:\"Example tags: Copy - before and after, Copy - switched from\"}),/*#__PURE__*/e(\"h4\",{children:\"Customer + Company\"}),/*#__PURE__*/e(\"p\",{children:\"Additionally, you may want to tag the testimonial with details of the customer and company type, although you may have already collected and indexed this information.\"}),/*#__PURE__*/e(\"h2\",{children:\"This seems like hard work \uD83D\uDE05\"}),/*#__PURE__*/e(\"p\",{children:\"Adding tags might seem like hard work, but Senja makes it super easy to do it. We want to empower you to use the right testimonial at the right time, and tagging is the key to doing that.\"})]});export const richText8=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Senja is a #buildinpublic startup. As part of this commitment, every month we share a summary of our previous month's performance. \"}),/*#__PURE__*/e(\"p\",{children:\"Here's our May build in public report - revenue, MRR, visitors, signups, customers, and more.We build in public  to keep ourselves accountable, share insights, build audiences and stay connected to the indie-maker community.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/euboid/status/1664588988710092800\"})]});export const richText9=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(o,{href:{webPageId:\"g8XkAue1y\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Managing testimonials\"})}),\" in a document or spreadsheet can be a nightmare.\"]}),/*#__PURE__*/e(\"p\",{children:\"It's difficult to keep track of which testimonials have been used, and searching through them can be a tedious process. Without a unique place to gather everything, converting those testimonials into marketing material can be a challenge.\"}),/*#__PURE__*/t(\"p\",{children:[\"Alex Borto is the founder of \",/*#__PURE__*/e(o,{href:\"https://wpmarmite.com/en/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"WP Marmite\"})}),\", a learning platform with dozens of jargon-free video tutorials to learn how to create and customize a website with WordPress.\"]}),/*#__PURE__*/e(\"p\",{children:\"He switched from Google Sheets to Senja for managing testimonials across multiple products, and to collect new text and video testimonials.\"}),/*#__PURE__*/e(\"p\",{children:\"Today we'll show you how he does it.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"675\",src:\"https://framerusercontent.com/images/DhrEtSlIyF6BnRyaVZkLcaNSGUM.png\",srcSet:\"https://framerusercontent.com/images/DhrEtSlIyF6BnRyaVZkLcaNSGUM.png?scale-down-to=512 512w,https://framerusercontent.com/images/DhrEtSlIyF6BnRyaVZkLcaNSGUM.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/DhrEtSlIyF6BnRyaVZkLcaNSGUM.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/DhrEtSlIyF6BnRyaVZkLcaNSGUM.png 2400w\",style:{aspectRatio:\"2400 / 1350\"},width:\"1200\"}),/*#__PURE__*/e(\"h5\",{children:\"How and when did you find Senja?\"}),/*#__PURE__*/e(\"p\",{children:\"I learned about Senja by following Indie hackers on Twitter. We had been searching for a tool to collect and gather testimonials for YEARS!\"}),/*#__PURE__*/e(\"p\",{children:\"We were using Google Sheets, but everything was really messy. In the end, we didn't use many testimonials... This must have impacted our conversion rate for sure.\"}),/*#__PURE__*/e(\"h5\",{children:\"Can you describe life before and after using Senja?\"}),/*#__PURE__*/e(\"p\",{children:\"Before using Senja, we didn't know if a testimonial had been used, and searching was quite difficult. We didn't have a unique place to gather everything. To be frank, I was thinking about building something myself to solve this problem.\"}),/*#__PURE__*/e(\"p\",{children:\"Managing several Google Sheets (one per product) felt overwhelming... Now that we use Senja, it's really easy to look for new testimonials to include on WPMarmite. We can import our old testimonials from Google Sheets, apply tags, and even get video reviews! Which was a long process before (we actually gave up on that).\"}),/*#__PURE__*/e(\"h5\",{children:\"How do you currently collect testimonials?\"}),/*#__PURE__*/t(\"p\",{children:[\"We're in the process of integrating Senja form links into automated email sequences several weeks after a product purchase. We also added a Senja link to our website dashboard so our students can drop a testimonial when they want. On top of that, we collect testimonials during anniversary contests. That's \",/*#__PURE__*/e(\"strong\",{children:\"really effective\"}),\" for us.\"]}),/*#__PURE__*/e(\"h5\",{children:\"How are you using Senja to get more sales and increase conversion?\"}),/*#__PURE__*/e(\"p\",{children:\"We integrate testimonials into our sales pages and strategic pages by hand. We use Elementor and its testimonial widget, plus a mark tag to feature the best part. I think we're going to integrate the Wall of Love in the future, but we focus on collecting new testimonials right now.\"}),/*#__PURE__*/e(\"p\",{children:\"My favourite Senja feature is the import feature. It can bring our testimonials from many sources, including CSVs and Google my business. It's also really easy to use.\"}),/*#__PURE__*/e(\"p\",{children:\"Overall, Senja is a HUGE time saver. We can finally use testimonials properly in our marketing. We still have much work to accomplish, but Senja definitely moved the needle forward.\"})]});export const richText10=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Testimonials can help you sell more products, book more demos and get more sign ups.\\xa0But how do you collect them without awkwardness or getting ghosted by your customers?\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(o,{href:\"https://maillinkforward.encharge.io/ls/click?upn=LnlLvo8aXJDYhZ4DGw5fnvzjwSp0LbJsSHxnDGmT-2Feh4tlGXsdtlOa5flQRdCm8Kt1ZL_8k5rksJhCCL5FVNHL0qTAhFy0rN0CcPWuyaIRAfpWZ54e6uP7LH13O25SQ9ZcLqj0J5BOdUA1GYBfDWSRMpCvy-2Bak-2BpDq-2BaiI21DKfSzmq42ghr-2Fd3NPF9VBXSe91pxRMMo5AK9q6B1MgvLLrWN1zLgNKKQyT7KiHcy43TF7Np4lvsnvgjU3xn58QHVKkbdXTpgaToRUY7H2Zxw8sDlkvCO-2FQsKy3MXEhoIZwPQgTYGjjE-2BF3Ba5vb-2BBjXpdhEMaTekckAiXs-2BotpUQTsaLbkdPQM6zW8Zj36omrMwFbVbDFYSL08d2YZPjpMZa77uvi7IaFf-2FGHBvA-2B42My2TzE0p-2BRycpn-2FECyhtVYkGvgjx5JdD7pE0XOI4o24Ylzcoc5gJ1ATthaBh821RioKm-2BN7Xtit-2Bgcwv1Yzmw11U43S3L5LNweOYpFovktpjzX87aJjQHZoQBohtq-2Fu7SD4w0d4WTLd-2Fuqc-2Bzt1M-2FbUns1shG46DjWjLV9JQZdou6OEp2lxQE300Yo0rS-2BnUdk9DHppQ-3D-3D\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Modest Mitkus\"})}),\"\\xa0is a leading creator who has collected an amazing 1,500 testimonials using his Senja collection forms and an automation.\"]}),/*#__PURE__*/e(\"p\",{children:\"Today we'll show you how he does it.\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"How did you find Senja? Why were you looking for a \"}),/*#__PURE__*/e(o,{href:{webPageId:\"Zf08dhzqX\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:/*#__PURE__*/e(\"strong\",{children:\"testimonial tool\"})})}),/*#__PURE__*/e(\"strong\",{children:\"?\"})]}),/*#__PURE__*/e(\"p\",{children:\"I chanced upon Senja when I saw a tweet by Wilson and decided to give them a try after finding their main competitor's pricing to be excessively high.\"}),/*#__PURE__*/e(\"p\",{children:\"Trying out Senja was an easy decision given the quality of their product and reasonable pricing.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"strong\",{children:\"What's your testimonial collection process?\"})}),/*#__PURE__*/e(\"p\",{children:\"Gathering testimonials can be a challenging task as customers typically need to be prompted to write one.\"}),/*#__PURE__*/e(\"p\",{children:\"To simplify this process, I automated the testimonial collection through my email marketing. Here's what I did:\"}),/*#__PURE__*/e(\"h3\",{children:\"#1. I used Senja to streamline the testimonial collection process.\"}),/*#__PURE__*/t(\"p\",{children:[\"Modest created a collection form on\\xa0\",/*#__PURE__*/e(o,{href:\"https://maillinkforward.encharge.io/ls/click?upn=LnlLvo8aXJDYhZ4DGw5fnp1Ub0raxns9kcF5AMz-2ByBXAP-2FM-2FbcpjynYW-2BHfpHaq3amY6K69sMRlPIOTtmjx-2FCw-3D-3DsL_r_8k5rksJhCCL5FVNHL0qTAhFy0rN0CcPWuyaIRAfpWZ54e6uP7LH13O25SQ9ZcLqj0J5BOdUA1GYBfDWSRMpCvy-2Bak-2BpDq-2BaiI21DKfSzmq42ghr-2Fd3NPF9VBXSe91pxRMMo5AK9q6B1MgvLLrWN1zLgNKKQyT7KiHcy43TF7Np4lvsnvgjU3xn58QHVKkbdXTpgaToRUY7H2Zxw8sDlkvCO-2FQsKy3MXEhoIZwPQgTYGjjE-2BF3Ba5vb-2BBjXpdhEMaTekckAiXs-2BotpUQTsaLbkdPQM6zW8Zj36omrMwFbVbDFYSL08d2YZPjpMZa77uvi7IaFf-2FGHBvA-2B42My2TzE0p-2BRycpn-2FECyhtVYkGvgjx5JdD7pE0XOI4o24Ylzcoc5pu9BRMgeRQxqT8fSk1k46QEdEUEqVSYn9HLi53H4l49Fox3EknpIHwAjuHc97UydiPMx5S0t9-2F0RB3vIbi0szRFd3tvH35WZ8BDhnCjQoY50193Ejbhsm3dPDNlmAg7jR-2BB0CVNMCHjRAfn1C5fT8A-3D-3D\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Senja\"})}),\". Senja's free and makes it easy for his customers to leave him a text or video testimonial without complex uploads.\"]}),/*#__PURE__*/e(\"p\",{children:\"Here's what his form looks like:\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"825\",src:\"https://framerusercontent.com/images/XMSZck4CGTcfN5S0iGpLPOCJkt8.png\",srcSet:\"https://framerusercontent.com/images/XMSZck4CGTcfN5S0iGpLPOCJkt8.png?scale-down-to=512 512w,https://framerusercontent.com/images/XMSZck4CGTcfN5S0iGpLPOCJkt8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/XMSZck4CGTcfN5S0iGpLPOCJkt8.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/XMSZck4CGTcfN5S0iGpLPOCJkt8.png 2400w\",style:{aspectRatio:\"2400 / 1650\"},width:\"1200\"}),/*#__PURE__*/e(\"h3\",{children:\"#2. I sent an email requesting a testimonial after customers received their paid or free product.\"}),/*#__PURE__*/t(\"p\",{children:[\"Once Modest had a form ready, he got busy. He \",/*#__PURE__*/e(o,{href:{pathVariables:{jKkiJCFmb:\"where-to-share-testimonial-form\"},unresolvedPathSlugs:{jKkiJCFmb:{collectionId:\"jurYuPDTP\",collectionItemId:\"MKzuH6hkR\"}},webPageId:\"wtzz0FpFg\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"shared his testimonial form\"})}),\" on Twitter, LinkedIn, Facebook and his website and more.\"]}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"825\",src:\"https://framerusercontent.com/images/a7332JbUrVZptkJPuI9ZiNZIeJU.png\",srcSet:\"https://framerusercontent.com/images/a7332JbUrVZptkJPuI9ZiNZIeJU.png?scale-down-to=512 512w,https://framerusercontent.com/images/a7332JbUrVZptkJPuI9ZiNZIeJU.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/a7332JbUrVZptkJPuI9ZiNZIeJU.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/a7332JbUrVZptkJPuI9ZiNZIeJU.png 2400w\",style:{aspectRatio:\"2400 / 1650\"},width:\"1200\"}),/*#__PURE__*/e(\"h3\",{children:\"#3. I offered a small gift upon completion of the testimonial.\"}),/*#__PURE__*/t(\"p\",{children:[\"Modest offers his customers a free gift in return for a testimonial - a Notion list of creator tools.\\xa0This is known as a \",/*#__PURE__*/e(o,{href:{pathVariables:{jKkiJCFmb:\"how-to-collect-more-testimonials-with-incentives\"},unresolvedPathSlugs:{jKkiJCFmb:{collectionId:\"jurYuPDTP\",collectionItemId:\"Mz5AhVtv8\"}},webPageId:\"wtzz0FpFg\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial incentive\"})}),\".\"]}),/*#__PURE__*/e(\"p\",{children:\"Senja customers that use incentives get twice as many testimonials.\\xa0You can use a discount code, a free download, a digital asset, or a gift voucher.\"}),/*#__PURE__*/e(\"h3\",{children:\"#4. I automated everything\"}),/*#__PURE__*/e(\"p\",{children:\"2 hours after a customer downloads one of his products on Gumroad, Modest sends a testimonial request email to them.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"825\",src:\"https://framerusercontent.com/images/iafEidqRbPtdCf13HXdnk1CpL0.png\",srcSet:\"https://framerusercontent.com/images/iafEidqRbPtdCf13HXdnk1CpL0.png?scale-down-to=512 512w,https://framerusercontent.com/images/iafEidqRbPtdCf13HXdnk1CpL0.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/iafEidqRbPtdCf13HXdnk1CpL0.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/iafEidqRbPtdCf13HXdnk1CpL0.png 2400w\",style:{aspectRatio:\"2400 / 1650\"},width:\"1200\"}),/*#__PURE__*/e(\"p\",{children:\"Testimonial requests sent when you're still fresh in your customer's minds perform significantly better than those sent weeks or months later, when the customer has already forgotten about you.\"}),/*#__PURE__*/e(\"p\",{children:\"You can trigger testimonial emails a number of hours after a download, checkout, positive feedback or support experience.\"}),/*#__PURE__*/e(\"p\",{children:'\"It\\'s super simple, and it works like a charm!\"'}),/*#__PURE__*/e(\"p\",{children:\"The Senja team is fantastic - they're always quick to respond to any issues and provide a solution in no time. I'm thrilled to be part of the Senja community and look forward to using their services for a long time!\"})]});export const richText11=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Makerbox\"}),\" is a suite of info products that helps indie entrepreneurs learn marketing.\"]}),/*#__PURE__*/t(\"p\",{children:[\"They create marketing guides, \",/*#__PURE__*/e(o,{href:\"https://senja.io/blog/how-course-creators-collect-testimonials\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"courses\"})}),\", and templates for solopreneurs, so indie entrepreneurs know exactly how to grow their businesses.\"]}),/*#__PURE__*/e(\"p\",{children:\"And they use Senja to help them collect, manage and share testimonials across their products and launches.\"}),/*#__PURE__*/e(\"img\",{alt:\"Makerbox Testimonial automation senja case study\",className:\"framer-image\",height:\"675\",src:\"https://framerusercontent.com/images/6XrBR8O2UryiiSWQI08n5EMxmP0.png\",srcSet:\"https://framerusercontent.com/images/6XrBR8O2UryiiSWQI08n5EMxmP0.png?scale-down-to=512 512w,https://framerusercontent.com/images/6XrBR8O2UryiiSWQI08n5EMxmP0.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/6XrBR8O2UryiiSWQI08n5EMxmP0.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/6XrBR8O2UryiiSWQI08n5EMxmP0.png 2400w\",style:{aspectRatio:\"2400 / 1350\"},width:\"1200\"}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"Why were you looking for a \"}),/*#__PURE__*/e(o,{href:\"https://senja.io/blog/testimonial-collection-software\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:/*#__PURE__*/e(\"strong\",{children:\"testimonial tool\"})})}),/*#__PURE__*/e(\"strong\",{children:\"?\"})]}),/*#__PURE__*/t(\"p\",{children:[\"I found Senja through X around 6 months ago. We have more than 5products at \",/*#__PURE__*/e(o,{href:\"https://makerbox.club/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"MakerBox.club\"})}),\", so it was hard to collect all the testimonials manually. Senja helps with that.\"]}),/*#__PURE__*/t(\"p\",{children:[/*#__PURE__*/e(\"strong\",{children:\"What's your \"}),/*#__PURE__*/e(o,{href:\"https://senja.io/blog/collect-testimonials\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:/*#__PURE__*/e(\"strong\",{children:\"testimonial collection process\"})})}),/*#__PURE__*/e(\"strong\",{children:\" with Senja?\"})]}),/*#__PURE__*/t(\"p\",{children:[\"We have an email sequence, where our customers can get a gift after sending a testimonial.\",/*#__PURE__*/e(\"br\",{}),/*#__PURE__*/e(\"br\",{}),\"We use a Senja \",/*#__PURE__*/e(o,{href:\"https://senja.io/blog/testimonial-collection-forms\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial form\"})}),\", so the process is 100% automated. Perfect time-saver.\"]}),/*#__PURE__*/e(\"p\",{children:\"We've collected around 160 testimonial so far from X, Product Hunt, and emails.\"}),/*#__PURE__*/e(\"p\",{children:\"Regularly we collect about 5-10 per month, but we collect many more when we launch something.\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"strong\",{children:\"What are your top tips for collecting more testimonials?\"})}),/*#__PURE__*/e(\"p\",{children:\"Before creating an email sequence, we used to send one-time emails to our customer base. It was far less effective than the current approach.\"}),/*#__PURE__*/e(\"p\",{children:\"So, I recommend automating the process as soon as possible. All you need is an email sequence, a Senja form, and a product to collect for.\"}),/*#__PURE__*/t(\"p\",{children:[\"Now, after a purchase, we automate an email where we collect feedback in exchange for a small gift. We use \",/*#__PURE__*/e(o,{href:\"https://support.senja.io/share-testimonials/eRYpqiPkoXVQnhcvDa9FYt/how-to-add-testimonials-to-convertkit-landing-pages/7MioftjF6TueFxMAJmTnGx\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Kit\"})}),\" to automate this.\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"strong\",{children:\"How are you using Senja to increase conversion?\"})}),/*#__PURE__*/e(\"p\",{children:\"We have at least two widgets on each of our landing pages: we show quick social proof, reviews, and case studies.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"675\",src:\"https://framerusercontent.com/images/2WGq46qBfiHMMP61sAD0wiwkupU.png\",srcSet:\"https://framerusercontent.com/images/2WGq46qBfiHMMP61sAD0wiwkupU.png?scale-down-to=512 512w,https://framerusercontent.com/images/2WGq46qBfiHMMP61sAD0wiwkupU.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/2WGq46qBfiHMMP61sAD0wiwkupU.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/2WGq46qBfiHMMP61sAD0wiwkupU.png 2400w\",style:{aspectRatio:\"2400 / 1350\"},width:\"1200\"}),/*#__PURE__*/t(\"p\",{children:[\"I love how easy-to-navigate \",/*#__PURE__*/e(o,{href:\"https://senja.io/blog/how-to-tag-testimonials\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial tags\"})}),\" and \",/*#__PURE__*/e(o,{href:\"https://senja.io/testimonial-widgets\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial widgets\"})}),\" are. It makes the process of adding testimonials to our site easy and intuitive.\"]})]});export const richText12=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Senja is a #buildinpublic startup. As part of this commitment, every month we share a summary of our previous month's performance. \"}),/*#__PURE__*/e(\"p\",{children:\"Here's our April build in public report - revenue, MRR, visitors, signups, customers, and more.We build in public  to keep ourselves accountable, share insights, build audiences and stay connected to the indie-maker community.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/euboid/status/1653752199732682755?s=20\"})]});export const richText13=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[\"After over a year of Indie hacking, we've finally hit my first Indie Hacking goal for \",/*#__PURE__*/e(o,{href:\"https://senja.io/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"senja.io\"})}),\"... $5K MRR \uD83E\uDD73\"]}),/*#__PURE__*/e(\"p\",{children:\"Here are the three biggest things I've learned\"}),/*#__PURE__*/e(\"h2\",{children:\"1. Ship fast, fail fast\"}),/*#__PURE__*/e(\"p\",{children:\"Since we released Senja, I've updated the app over 2,000 times.\"}),/*#__PURE__*/e(\"p\",{children:\"We're working in a very competitive market with a very low moat, so instead of building just another product, we decided to create the best product in our space.\"}),/*#__PURE__*/e(\"p\",{children:\"That meant:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"listening and building customer requests\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"trying things nobody else was doing\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"shipping fast and failing even faster\"})})]}),/*#__PURE__*/e(\"p\",{children:\"Now we have a product that is one of the best tools in the market, and because our users love the product so much, word of mouth has started to take off.\"}),/*#__PURE__*/e(\"p\",{children:\"Focusing on product primarily instead of marketing meant that it would take much longer for growth to kick in.\"}),/*#__PURE__*/e(\"p\",{children:\"But because we have 100s of happy customers and they keep on recommending us, growth is starting to ramp up.\"}),/*#__PURE__*/e(\"p\",{children:\"We're also constantly experimenting with our marketing.\"}),/*#__PURE__*/e(\"p\",{children:\"We've tried dozens of things, from shitposting on Twitter to partnering with website builders.\"}),/*#__PURE__*/e(\"p\",{children:\"A lot of the things we've tried have failed horribly, but the few that worked have worked really well.\"}),/*#__PURE__*/e(\"h2\",{children:\"2. Separate Engineering and Marketing\"}),/*#__PURE__*/e(\"p\",{children:\"The biggest mistake we've made marketing wise is probably building our marketing site from scratch with code.\"}),/*#__PURE__*/e(\"p\",{children:\"That meant every change to our marketing site would lead to a back and forth between me and my cofounder.\"}),/*#__PURE__*/e(\"p\",{children:\"He'd need to change something but couldn't till I was free.\"}),/*#__PURE__*/e(\"p\",{children:\"Because of this, we couldn't add marketing pages and other resources as quickly as we needed to. Our SEO and content marketing have suffered.\"}),/*#__PURE__*/e(\"p\",{children:\"Adding a headless CMS didn't help either. Whenever we wanted to try something new, we'd have to build it twice. Once in code, then in our cms.\"}),/*#__PURE__*/e(\"p\",{children:\"Now we're rebuilding our entire marketing site with (releasing this week!) so that all marketing can be done independently from dev work.\"}),/*#__PURE__*/e(\"h2\",{children:\"3. Start Reporting\"}),/*#__PURE__*/e(\"p\",{children:\"Up until two months ago, I didn't understand just how powerful reporting is.\"}),/*#__PURE__*/e(\"p\",{children:\"For most of Senja's life, we tracked signups + customers per day and also asked people where they came from (search, social, ads etc).\"}),/*#__PURE__*/e(\"p\",{children:\"But we never had concrete reporting in place.\"}),/*#__PURE__*/e(\"p\",{children:\"To prepare for the road ahead, last week my cofounder and I sat down and spent a day creating reports and my mind has already been blown.\"}),/*#__PURE__*/e(\"p\",{children:\"Now we know:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"which marketing channels are working best for us.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"how long it takes the average user to go from signup \u2192 upgrade.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"how many users go from paywall to upgrade\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"how many users we can upsell\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"who our top personas are\"})})]}),/*#__PURE__*/e(\"p\",{children:\"And much more.\"}),/*#__PURE__*/e(\"p\",{children:\"If I could go back and do one thing differently, it would be have concrete reporting in from day 1.\"}),/*#__PURE__*/e(\"h2\",{children:\"Next steps\"}),/*#__PURE__*/e(\"p\",{children:\"I'm feeling extremely optimistic about the future.\"}),/*#__PURE__*/e(\"p\",{children:\"SEO is still one of our best performing channels, so we're going to be shipping a lot more help guides, resources and blog posts in the upcoming weeks.\"}),/*#__PURE__*/e(\"p\",{children:\"We now get over 500 signups per month but less than 10% of them upgrade. So we'll be focusing more on customer success too.\"}),/*#__PURE__*/e(\"p\",{children:\"We're going to get much more aggressive with our marketing. We'll be:\"}),/*#__PURE__*/t(\"ol\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"going toe to toe with our competitors\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"reaching out to twice as many people through social media, cold outreach et cetera\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"launching new things every month\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"running many more experiments\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"collaborating with many more awesome creators.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"As always, we'll be sharing every interesting thing we learn and try in public \uD83D\uDD25\"}),/*#__PURE__*/e(\"p\",{children:\"The support from the build in public community so far has been overwhelming. We'd never have gotten started without Twitter and Indie Hackers.\"}),/*#__PURE__*/e(\"p\",{children:\"The inspiration, motivation and critique from the community is what's kept us going for a year.\"}),/*#__PURE__*/e(\"p\",{children:\"Now I'm feeling better than ever, and I'm ready to take our little business to the next level.\"}),/*#__PURE__*/e(\"p\",{children:\"Thank you for everything \uD83D\uDC9C\"})]});export const richText14=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Senja is growing fast. Word of mouth is increasing, and one consistent reason is our high-quality customer support. Visitors, users and customers can hop on the live chat bot and speak to me or Wilson (the co-founders) in seconds.\"}),/*#__PURE__*/e(\"p\",{children:\"But, we've decided to turn off our live customer support and try switching to a ticket-based system. Here's why.\"}),/*#__PURE__*/e(\"h3\",{children:\"#1. We want to cultivate a culture of self serve\"}),/*#__PURE__*/e(\"p\",{children:\"Right now, it's too convenient to reach out to us even if there's no reason to. We want people to fix their own issues.\"}),/*#__PURE__*/t(\"p\",{children:[\"Our first goal is to improve the product UX and help center guides to reduce the need to speak to us, unless it's for a complex use case. We'd love to build a product so intuitive that any customer can get to success on their own, and still feel supported and confident in their actions. \",/*#__PURE__*/e(\"strong\",{children:\"This is better for customers and better for us.\"})]}),/*#__PURE__*/e(\"h3\",{children:\"#2. Our support is starting to suck\"}),/*#__PURE__*/t(\"p\",{children:[\"Yes, customers repeatedly tell us they love our support - it comes up time and again in \",/*#__PURE__*/e(o,{href:\"https://love.senja.io/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"our testimonials\"})}),\". But as our user base has grown so has our number of enquiries - leading to a slower and inconsistent support experience.\"]}),/*#__PURE__*/e(\"p\",{children:\"On one day you can have a 40-minute chat with a co-founder, and the next you won't hear back for 6 days.\"}),/*#__PURE__*/e(\"img\",{alt:\"A message from a senja.io customer asking if there have been any updates on their questions.\",className:\"framer-image\",src:\"https://framerusercontent.com/images/V8frJxLt1ZFTOqPMUkUpxANVDA.png\",srcSet:\"https://framerusercontent.com/images/V8frJxLt1ZFTOqPMUkUpxANVDA.png?scale-down-to=512 512w,https://framerusercontent.com/images/V8frJxLt1ZFTOqPMUkUpxANVDA.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/V8frJxLt1ZFTOqPMUkUpxANVDA.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/V8frJxLt1ZFTOqPMUkUpxANVDA.png 2400w\"}),/*#__PURE__*/e(\"p\",{children:\"At the same time, attempts to time-block live chat responses are complex, because by the time you reply, the person is no longer available.\"}),/*#__PURE__*/e(\"h3\",{children:\"#3. It sets the wrong expectation\"}),/*#__PURE__*/e(\"p\",{children:\"The majority of Senja users don't pay, and we have the most generous free tier in the market. We're proud of this, but live chat support for all users is a big promise that cultivates a culture of concierge support for free. We desperately need to move away from this.\"}),/*#__PURE__*/e(\"p\",{children:\"As well as this, when people see a live chat widget they expect instant answers and can become rude or demanding when they don't receive them.\"}),/*#__PURE__*/e(\"h3\",{children:\"#4. There's so much noise\"}),/*#__PURE__*/e(\"p\",{children:\"Most users of the chatbot have a question they want answered and can clearly articulate it.\"}),/*#__PURE__*/e(\"p\",{children:'But about 15% appear to simply want to have a chat, are curious, or fail to articulate their issue concisely. \"Conversations\" like this pop up more frequently than you might expect...'}),/*#__PURE__*/e(\"img\",{alt:\"A weird support conversation we had.\",className:\"framer-image\",src:\"https://framerusercontent.com/images/4E2bCGLnV9w8z1ddN1E19LduTqE.png\",srcSet:\"https://framerusercontent.com/images/4E2bCGLnV9w8z1ddN1E19LduTqE.png?scale-down-to=512 512w,https://framerusercontent.com/images/4E2bCGLnV9w8z1ddN1E19LduTqE.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/4E2bCGLnV9w8z1ddN1E19LduTqE.png 1200w\"}),/*#__PURE__*/e(\"p\",{children:\"We want to improve the quality of our support but that requires helping customers ask clearer, more specific questions. This is something we can facilitate with ticketed email support.\"}),/*#__PURE__*/e(\"h3\",{children:\"#5. It kills productivity\"}),/*#__PURE__*/e(\"p\",{children:\"We're losing time improving our business and product to answer support questions. Role switching from deep work to 'fire fighting' in the chatbot is difficult.\"}),/*#__PURE__*/e(\"p\",{children:\"At the same time, improving the Senja product helps our customers generate more, high quality testimonials and grow their business.\"}),/*#__PURE__*/e(\"p\",{children:\"We need to be spending most of our limited time in the product and marketing to build a useful product, and sustainable business.\"}),/*#__PURE__*/e(\"h3\",{children:\"#6. We want to build a calm company\"}),/*#__PURE__*/e(\"p\",{children:\"We're a bootstrapped 2-person team that isn't interested in raising money. We want to build a market-leading product while maintaining creativity, enjoyment and profitability. Our support needs to reflect our 'calm' ethos and quite simply, a chat bot doesn't.\"}),/*#__PURE__*/e(\"h2\",{children:\"Next Steps\"}),/*#__PURE__*/e(\"p\",{children:\"Going forward, we'll be investing much more in self serve.\"}),/*#__PURE__*/e(\"p\",{children:\"Admittedly, our knowledge base and help guides could use some work. We still have lots of empty help articles, and we don't update it as frequently as we should.\"}),/*#__PURE__*/e(\"p\",{children:\"Over the next few weeks, we'll be fleshing out the knowledge base so users can answer 90% of their questions without having to contact support.\"}),/*#__PURE__*/t(\"p\",{children:[\"We're moving from Crisp to a relatively new tool called \",/*#__PURE__*/e(o,{href:\"https://getfernand.com\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!0,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Fernand\"})}),\". We picked Fernand because we love their philosophy. We should adore talking to our customers, not feeling dread about it.\"]}),/*#__PURE__*/e(\"p\",{children:\"We're also going to invest heavily in the UX of our app. \"}),/*#__PURE__*/t(\"ul\",{children:[/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"making elements in the app idiot proof.\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"triggering help guides when the user is most likely to need them\"})}),/*#__PURE__*/e(\"li\",{\"data-preset-tag\":\"p\",children:/*#__PURE__*/e(\"p\",{children:\"being explicit about what the user can and can not do from within the product.\"})})]}),/*#__PURE__*/e(\"p\",{children:\"By doing all these, we hope not just to reduce the number of customer requests we get but improve the quality of the conversations we do have.\"})]});export const richText15=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/t(\"p\",{children:[\"Collecting testimonials is hard. But it doesn't have to be. By incentivizing your \",/*#__PURE__*/e(o,{href:{webPageId:\"adtZiZsre\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial collection\"})}),\", you can get significantly more responses than you would without.\"]}),/*#__PURE__*/e(\"p\",{children:\"In this blog post, we share seven unique ways to incentivise your satisfied customers to leave you testimonials.\"}),/*#__PURE__*/e(\"p\",{children:\"These ideas can help you drive more testimonials to grow your business.\"}),/*#__PURE__*/e(\"h2\",{children:\"TLDR\"}),/*#__PURE__*/e(\"p\",{children:\"Here's a visual showing you the key incentive types you can use to collect more testimonials:\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",height:\"532\",src:\"https://framerusercontent.com/images/FHSBxgK5zfMEmgifwOlysfnOJ8.png\",srcSet:\"https://framerusercontent.com/images/FHSBxgK5zfMEmgifwOlysfnOJ8.png?scale-down-to=512 512w,https://framerusercontent.com/images/FHSBxgK5zfMEmgifwOlysfnOJ8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/FHSBxgK5zfMEmgifwOlysfnOJ8.png?scale-down-to=2048 2048w,https://framerusercontent.com/images/FHSBxgK5zfMEmgifwOlysfnOJ8.png 2512w\",style:{aspectRatio:\"2512 / 1064\"},width:\"1256\"}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"br\",{className:\"trailing-break\"})}),/*#__PURE__*/e(\"h2\",{children:\"#1. Ask with purpose\"}),/*#__PURE__*/t(\"p\",{children:[\"Remember to \",/*#__PURE__*/e(\"strong\",{children:\"explain\"}),\" \",/*#__PURE__*/e(\"em\",{children:/*#__PURE__*/e(\"strong\",{children:\"why\"})}),/*#__PURE__*/e(\"strong\",{children:\" you're collecting testimonials\"}),\", that is, they help you reach new customers and grow your business.\"]}),/*#__PURE__*/e(\"p\",{children:\"Connecting your current customer with the purpose of leaving a testimonial actually acts as a strong motivator.\"}),/*#__PURE__*/e(\"p\",{children:\"For example, private chef Chris Martin reminds his clients that his business lives off referrals.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/Aintitdelicious/status/1537033500431470592\"}),/*#__PURE__*/e(\"h2\",{children:\"#2. Offer a discount code\"}),/*#__PURE__*/t(\"p\",{children:[\"Everybody loves a good discount or coupon, and your customers are no exception. Offer a discount or coupon code to your customers in exchange for leaving a testimonial in your \",/*#__PURE__*/e(o,{href:{webPageId:\"adtZiZsre\"},motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial collection form\"})}),\".\"]}),/*#__PURE__*/e(\"p\",{children:\"This is a great way to incentivise customers to share their positive experiences with others while also increasing repeat sales for your business.\"}),/*#__PURE__*/e(\"h2\",{children:\"#3. Trade exclusive content\"}),/*#__PURE__*/e(\"p\",{children:\"Offer exclusive content to your customers in exchange for a testimonial.\"}),/*#__PURE__*/e(\"p\",{children:\"This can be in the form of a lead magnet, a video tutorial, or access to a private community. Exclusive content is a powerful way to show your customers that you appreciate their feedback and value their loyalty.\"}),/*#__PURE__*/e(\"h2\",{children:\"#4. Run a competition\"}),/*#__PURE__*/e(\"p\",{children:\"Run a competition where customers can win a prize for leaving a testimonial. You could offer vouchers, discount codes, experiences or free product access. This could be run as part of a campaign, and mentioned in your emails and social posts, or part of your always-on testimonial collection flow.\"}),/*#__PURE__*/e(\"p\",{children:\"This is a great way to encourage your customers to share their positive experiences with your brand while also increasing engagement with the process.\"}),/*#__PURE__*/e(\"h2\",{children:\"#5. Offer a donation to charity\"}),/*#__PURE__*/e(\"p\",{children:\"Consider donating to a charity in exchange for a testimonial from your customers. This not only incentivises customers to share their positive experiences with your brand but also shows that your company is socially responsible.\"}),/*#__PURE__*/e(\"h2\",{children:\"#6. Provide early access\"}),/*#__PURE__*/e(\"p\",{children:\"Offer early access to your new product, service or content in exchange for a testimonial. This is a unique way to reward your loyal customers, show them that you value their feedback, and generate social proof for when you launch.\"}),/*#__PURE__*/e(\"h2\",{children:\"#7. Feature them on your website\"}),/*#__PURE__*/e(\"p\",{children:\"Feature your customers on your website in exchange for a testimonial. This can be in the form of a case study, a blog post, or their testimonial itself. Featuring your customers not only shows that you value their feedback but also helps to build trust with potential customers.\"}),/*#__PURE__*/e(\"p\",{children:\"Adding a link to your customers' websites also helps them improve their domain ranking or authority, which can improve their search rankings.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/PirschAnalytics/status/1651896921538134017\"})]});export const richText16=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Congratulations on creating your first collection form with our testimonial software Senja! Now you're one stop closer to growing your business with better quality video and text social proof. Next up? Collect your first customer testimonial\"}),/*#__PURE__*/t(\"p\",{children:[\"To collect your first testimonial, \",/*#__PURE__*/e(\"strong\",{children:\"you'll need to share your form\"}),\". If you're not sure how or when to do this, this guide will make it crystal clear.\"]}),/*#__PURE__*/e(\"p\",{children:\"Here are 14 times and places our awesome users share their Senja form to collect more testimonials. For clarity, I've broken this down into 4 different types of collection: campaign-based, automatic, passive and conversation-based.\"}),/*#__PURE__*/e(\"h2\",{children:\"TL:DR\"}),/*#__PURE__*/e(\"p\",{children:\"Here's a visual summarising the best places and times to share your form:\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",src:\"https://framerusercontent.com/images/cYEMqFncCjChiPXJbLpNmDMlxTQ.png\",srcSet:\"https://framerusercontent.com/images/cYEMqFncCjChiPXJbLpNmDMlxTQ.png?scale-down-to=512 512w,https://framerusercontent.com/images/cYEMqFncCjChiPXJbLpNmDMlxTQ.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/cYEMqFncCjChiPXJbLpNmDMlxTQ.png 1802w\"}),/*#__PURE__*/e(\"h2\",{children:\"Campaign-based or one-off collection\"}),/*#__PURE__*/e(\"p\",{children:\"Some of Senja's customers run campaign-based testimonial collection 3 or 4 times a year. This usually involves a one-off series of requests across different platforms and places, as follows:\"}),/*#__PURE__*/e(\"h2\",{children:\"1. Over email\"}),/*#__PURE__*/e(\"p\",{children:\"Email your form to existing and new happy customers and request a testimonial. \"}),/*#__PURE__*/t(\"p\",{children:[\"Not sure \",/*#__PURE__*/e(\"em\",{children:\"how\"}),\" to ask? Here some examples of the copy you can use to \",/*#__PURE__*/e(o,{href:\"https://senja.io/blog/freelance-testimonial-request-template\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"request a testimonial\"})}),\".\"]}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/dr/status/1537055995985207296\"}),/*#__PURE__*/e(\"h2\",{children:\"2. In your community\"}),/*#__PURE__*/e(\"p\",{children:\"Do you have a community for your customers? Post the link to your Senja collection form in the community and request testimonials. \"}),/*#__PURE__*/e(\"h2\",{children:\"3. On your social channels\"}),/*#__PURE__*/e(\"p\",{children:\"On your social channels like Twitter, LinkedIn, Facebook or Instagram. You can link to your collection form in your bios, a DM, or as a post.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/JessTelford/status/1537028827226198016\"}),/*#__PURE__*/e(\"h2\",{children:\"4. On the phone or text message\"}),/*#__PURE__*/e(\"p\",{children:\"Yes, people still do this, and it's effective. Just phone your customers and ask them to send you a testimonial over email, or dictate one to you right then and there. Simple and effective. Thanks to Elliot for the tip.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/ehawk90/status/1537000626810499072?s=20\"}),/*#__PURE__*/e(\"h2\",{children:\"5. In person\"}),/*#__PURE__*/e(\"p\",{children:\"Alternatively, if you're a freelancer or consultant running an in-person workshop or event, make sure you finish your session by asking for referrals. Private chef Chris recommends reminding people that referrals are critical to your business, before giving them a card to complete. Add your Senja link to your own card.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/Aintitdelicious/status/1537033500431470592\"}),/*#__PURE__*/e(\"h2\",{children:\"Automatic collection\"}),/*#__PURE__*/t(\"p\",{children:[\"Our recommendation is to \",/*#__PURE__*/e(\"strong\",{children:\"automate testimonial collection\"}),\" into your existing work flows. That way you can collect testimonials without hard work and while you sleep.\"]}),/*#__PURE__*/e(\"p\",{children:\"To automate, you want to trigger an email requesting a testimonial with a link to your form. Here's some triggers your business already has. Use them to collect more testimonials.\"}),/*#__PURE__*/e(\"h2\",{children:\"6. After your customer hits a milestone\"}),/*#__PURE__*/e(\"p\",{children:\"For SaaS: do you send emails congratulating your customers on hitting milestones in your product, or activating a feature? Include a link to your form in these emails.\"}),/*#__PURE__*/t(\"p\",{children:[\"For course creators: 10 days after your student \",/*#__PURE__*/e(\"strong\",{children:\"completes\"}),\" the course, automate an email requesting a testimonial.\"]}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/BenjaminHouy/status/1537128724910551040\"}),/*#__PURE__*/e(\"h2\",{children:\"7. After reporting\"}),/*#__PURE__*/e(\"p\",{children:\"For freelancers: do you send your clients a report or update with results? If so, share your form when you have positive news.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/Bronwyntagg/status/1537358995853303808\"}),/*#__PURE__*/e(\"h2\",{children:\"8. After your customer upgrades or renews\"}),/*#__PURE__*/e(\"p\",{children:\"For SaaS: Do you send emails congratulating your customers on upgrading? If so, include your collection form link in the email.\"}),/*#__PURE__*/e(\"p\",{children:\"For freelancers: Did your client extend their work with you? Now's a great time to ask for a testimonial.\"}),/*#__PURE__*/e(\"h2\",{children:\"9. After a purchase \"}),/*#__PURE__*/e(\"p\",{children:\"Ecommerce and creators: Automate a testimonial request after someone buys your product. This should be sent 10 days after the product is received so that your customers has enough time to form an opinion.\"}),/*#__PURE__*/e(\"p\",{children:\"If you are already collecting reviews, you can redirect positive reviews (4 or 5 stars) to your testimonial form.\"}),/*#__PURE__*/e(\"h2\",{children:\"10 . After your send an invoice\"}),/*#__PURE__*/e(\"p\",{children:\"For freelancers: include a testimonial request when you send an invoice for your recent work. Here's how freelancer writer Sakshi does it.\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/myselfsakshi/status/1537096309034737664\"}),/*#__PURE__*/e(\"h2\",{children:\"Passive collection\"}),/*#__PURE__*/e(\"p\",{children:\"Places you can add your collection form link once, and collect testimonials constantly.\"}),/*#__PURE__*/e(\"h2\",{children:\"11. In your website footer\"}),/*#__PURE__*/t(\"p\",{children:[\"Add a leave a testimonial link in your website footer. In your website footer, just like we do on \",/*#__PURE__*/e(o,{href:\"https://senja.io/?ref=senja-2.ghost.io\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Senja\"})}),\". You can also embed the form on your website and link to the relevant page.\"]}),/*#__PURE__*/e(\"img\",{alt:\"Leave a testimonial link in senja.io's footer\",className:\"framer-image\",src:\"https://framerusercontent.com/images/gf2qbhRae13tWmIYI3aG9zpwZ8.png\",srcSet:\"https://framerusercontent.com/images/gf2qbhRae13tWmIYI3aG9zpwZ8.png?scale-down-to=512 512w,https://framerusercontent.com/images/gf2qbhRae13tWmIYI3aG9zpwZ8.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/gf2qbhRae13tWmIYI3aG9zpwZ8.png 1800w\"}),/*#__PURE__*/e(\"h2\",{children:\"12. In your email signature\"}),/*#__PURE__*/e(\"p\",{children:\"Both me and Wilson have a link to leave a testimonial in our email signatures, which generates the occasional testimonial without any ongoing work.\"}),/*#__PURE__*/e(\"img\",{alt:\"\",className:\"framer-image\",src:\"https://framerusercontent.com/images/Ea23Mlti56nRcTeWSQhkFmYepUI.png\",srcSet:\"https://framerusercontent.com/images/Ea23Mlti56nRcTeWSQhkFmYepUI.png?scale-down-to=512 512w,https://framerusercontent.com/images/Ea23Mlti56nRcTeWSQhkFmYepUI.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/Ea23Mlti56nRcTeWSQhkFmYepUI.png 2000w\"}),/*#__PURE__*/e(\"h2\",{children:\"13. In your marketing email footer\"}),/*#__PURE__*/e(\"p\",{children:\"Sending a marketing or promotional email? Add a link to your email's footers so it's always available to the reader once they've finished reading.\"}),/*#__PURE__*/e(\"h2\",{children:\"Conversation-based collection\"}),/*#__PURE__*/e(\"p\",{children:\"This is probably the most-effective way to collect testimonials as it's extremely targeted.\"}),/*#__PURE__*/e(\"h2\",{children:\"14. Everywhere you talk to your customers\"}),/*#__PURE__*/t(\"p\",{children:[\"Whether it's your chatbot, social DMs, phone call or over email, you should always request a testimonial \",/*#__PURE__*/e(\"strong\",{children:\"after a good interaction or positive feedback from a customer\"}),\".\"]}),/*#__PURE__*/e(\"p\",{children:/*#__PURE__*/e(\"em\",{children:\"!!A good tip is to keep your form collection link to hand so you can share it when you need it.\"})}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/d__raptis/status/1537493836154683392\"}),/*#__PURE__*/e(\"p\",{children:\"As an example, Senja's chatbot often leads to good customer interactions. Once the customer says thank you for the support, we point them to our testimonial collection form and ask them to left a testimonial.\"}),/*#__PURE__*/e(\"img\",{alt:\"An interaction in our customer support where the handler asks for a testimonial.\",className:\"framer-image\",src:\"https://framerusercontent.com/images/stN0MHR9S2QecL5uNQcDBA0fcU.png\",srcSet:\"https://framerusercontent.com/images/stN0MHR9S2QecL5uNQcDBA0fcU.png?scale-down-to=512 512w,https://framerusercontent.com/images/stN0MHR9S2QecL5uNQcDBA0fcU.png?scale-down-to=1024 1024w,https://framerusercontent.com/images/stN0MHR9S2QecL5uNQcDBA0fcU.png 2000w\"}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/rich186/status/1537002561395376131\"}),/*#__PURE__*/e(\"h2\",{children:\"Tips to collect more testimonials\"}),/*#__PURE__*/e(\"p\",{children:\"Sometimes, sharing your testimonial form isn't enough to get people to respond. Here are a few tips you can use to improve your response rates.\"}),/*#__PURE__*/e(\"h3\",{children:\"Tip #1: Engage first\"}),/*#__PURE__*/t(\"p\",{children:[\"Cold emailing customers to request a testimonial can feel transactional. Instead, follow this tip by Dagobert from \",/*#__PURE__*/e(o,{href:\"https://www.logology.co/\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"Logology\"})}),\" and you'll see better quality conversations that lead to more testimonials.\"]}),/*#__PURE__*/e(\"p\",{children:\"https://twitter.com/dagorenouf/status/1504457053514915845\"}),/*#__PURE__*/e(\"h3\",{children:\"Tip #2: Use an incentive\"}),/*#__PURE__*/t(\"p\",{children:[\"Struggling to collect testimonials. Consider using a \",/*#__PURE__*/e(o,{href:\"https://senja.io/blog/how-to-collect-more-testimonials-with-incentives\",motionChild:!0,nodeId:\"jurYuPDTP\",openInNewTab:!1,relValues:[],scopeId:\"contentManagement\",smoothScroll:!1,children:/*#__PURE__*/e(i.a,{children:\"testimonial incentive\"})}),\".\"]}),/*#__PURE__*/e(\"p\",{children:\"Speak to your sales and marketing team. Who are your best customers? Send them your collection link with an offer in return for a testimonial. This could be $20 voucher, product discount, a box of chocolates or other gift.\"})]});export const richText17=/*#__PURE__*/t(r.Fragment,{children:[/*#__PURE__*/e(\"p\",{children:\"Senja is a #buildinpublic startup. 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